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View Poll Results: Did you receive a defective Kindle 2? | |||
No, mine functions perfectly. | 90 | 67.67% | |
Yes, I've had Amazon replace it. | 17 | 12.78% | |
Yes, I've had Amazon replace more than one. | 5 | 3.76% | |
Yes, but I'm keeping it as is. | 0 | 0% | |
I don't own one but I'd still order one. | 8 | 6.02% | |
I don't own one but now wouldn't want one. | 13 | 9.77% | |
Voters: 133. You may not vote on this poll |
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03-08-2009, 07:28 PM | #16 |
Member
Posts: 10
Karma: 10
Join Date: Sep 2007
Device: Amazon Kindle, Sony PRS-500 and PRS-505; BlackBerry 8830
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No problems with either my Kindle 1 or Kindle 2. Have been very happy with both.
I'll have to test reading in the sunlight, however. |
03-08-2009, 07:39 PM | #17 |
Bookaholic
Posts: 14,391
Karma: 54969924
Join Date: Oct 2007
Location: Minnesota
Device: iPad Mini 4, AuraHD, iPhone XR +
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No problems here. Got it the first day they were out and have read 10 books on it so far without issue.
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03-08-2009, 08:03 PM | #18 |
Provocateur
Posts: 1,859
Karma: 505847
Join Date: Feb 2009
Location: Columbus, OH
Device: Kindle Touch, Kindle 2, Kindle DX, iPhone 3GS
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5 / 35 seems a pretty high defect rate so far; 14%. Which means about 1 such person would experience 2 defects.
On the other hand, 2 of the 7 Kindle 2s at my recent Starbuck's meetup had the sunlight problem. That's 28%! |
03-08-2009, 11:42 PM | #19 |
Banned
Posts: 50
Karma: 10
Join Date: Mar 2009
Location: Canada
Device: Kindle 1
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No problems with my K1 and my sister has not complained about her K2 yet.
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03-09-2009, 01:24 PM | #20 |
Member
Posts: 15
Karma: 10
Join Date: Jan 2009
Device: kindle
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My left "next page" button is not seated properly and rocks. It is also more difficult to press because it doesn't "click" and I'm never sure if I've pressed it hard enough. I tried to live with it because I hate to create more waste in this world, but it was driving me crazy. My second one is on the UPS truck today.
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03-09-2009, 03:35 PM | #21 | |
Junior Member
Posts: 5
Karma: 10
Join Date: Feb 2009
Location: MN
Device: Kindle 2
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Quote:
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03-09-2009, 04:01 PM | #22 |
Provocateur
Posts: 1,859
Karma: 505847
Join Date: Feb 2009
Location: Columbus, OH
Device: Kindle Touch, Kindle 2, Kindle DX, iPhone 3GS
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All of my buttons click just fine, but the left next page is very slightly loose. Not enough for me to want a replacement over.
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03-09-2009, 05:16 PM | #23 |
Member
Posts: 17
Karma: 10
Join Date: Jul 2008
Device: Sony Reader
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I’ve contacted Amazon customer service to return my second Kindle. Both of them had the same problem. After 30 seconds to a minute indirect sunlight the E-Ink print degraded to only partial readability. This is 2 Kindles. The first I received on Friday, and noticed the problem on Saturday. Customer service was very nice, and they send a replacement out. I received that one today, charged it, took it outside on and watched my happiness fade away. I also own a Sony 505, and although it is affected by sunlight, it only happens when the Reader gets very warm. When I tilt the screen, or refresh, the print looks all right again. On the Reader, the font seem to “thin”, and thicken again after a refresh. With the Kindle the font softens and shortly “breaks-up”. It looks like a printed page that was produced with a copier low on ink. I am not a sunbather. The Kindle problem happens when I’m outside having a coffee and reading with my back to the sun. As soon as it hits the screen the degradation starts. Customer service will send both Kindles to their “development team” and get back to me. Amazon was patient and helpful, and exhibited great customer service.
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03-09-2009, 05:24 PM | #24 |
Groupie
Posts: 159
Karma: 1005378
Join Date: May 2008
Location: Cambria, California
Device: Kindle 2
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10% Defective
That seems a bit excessive, doesn't it?
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03-09-2009, 05:43 PM | #25 |
Provocateur
Posts: 1,859
Karma: 505847
Join Date: Feb 2009
Location: Columbus, OH
Device: Kindle Touch, Kindle 2, Kindle DX, iPhone 3GS
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It's actually higher; you don't count the people who don't have one. I'm assuming Rontonio didn't vote yet, since his is a multiple failure, there should be 2 in the "more than one" votes. So that's 10 defective Kindles out of 53, or nearly 20%.
The sunlight problem seems to be a lot more common than people realize. |
03-09-2009, 05:54 PM | #26 |
Apeist
Posts: 2,126
Karma: 381090
Join Date: Oct 2008
Location: The sunny part of California
Device: Generic virtual reality story-experiential device
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Hm, I hear some squeaking when I press the left edge a bit harder, but I am pretty sure it's because of the cover hinge. Doesn't really bother me, though.
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03-09-2009, 07:03 PM | #27 |
Zealot
Posts: 134
Karma: 416
Join Date: Feb 2009
Location: New London, CT USA
Device: Oasis 2 (2017)
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03-09-2009, 07:43 PM | #28 | |
Connoisseur
Posts: 83
Karma: 40
Join Date: Feb 2009
Device: Kindle 2
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Quote:
That being said I do find this thread valuable since it does appear that there are some common issues with the device that current and prospective owners should be aware of... |
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03-09-2009, 10:35 PM | #29 | |
Junior Member
Posts: 3
Karma: 10
Join Date: Mar 2009
Device: kindle 2
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Quote:
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03-13-2009, 03:08 PM | #30 |
Member
Posts: 17
Karma: 10
Join Date: Feb 2009
Location: Texas
Device: Kindle 2
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I've had my 3rd kindle for a few days now and am excited to find it functioining as expected. I haven't had the chance to test in sunlight yet since it's been raining but I'm keeping my fingers crossed! I hope everyone else who has had problems finds a satisfactory resolution.
Now I am just wondering what amazon does with all the returned kindles? |
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