PRS-T1 Problems downloading books to my Sony PRST-1

amyb · 07-15-2012, 02:52 PM

I've had my Sony for over 6 months and have never run into this problem. I download books and then click and drag over to my Reader for PC library. Normally, that book will appear as the most recent added. I did this to 4 different books and they didn't appear. I looked and it put one of the books in the middle, so I assumed that I must have already had that one on my reader, although I didn't get a file already loaded message. When I tried to click and drag over the next book, the first one disappeared and was replaced by the second book, then when I clicked and drug over the 3rd book, the second one disappeared! So, now I have 4 books that I've bought and downloaded to my laptop but cannot load them onto my reader. I had no trouble downloading them to my laptop and they all have different titles and I got no message that these files were already downloaded.

Sonylistens · 07-17-2012, 02:36 PM

Hello,

My name is Mike Puma, I work with the Sony Support USA team. I am sorry to read about the problem you are currently having with your Reader. Please visit this link http://esupport.sony.com/US/perl/mod...dl=PRST1&LOC=3 for help, here you can chat with a rep and receive assistance to help resolve the issue.

Thanks,

Mike Puma

bla · 07-18-2012, 06:37 AM

Why don't you just drag/drop them into your T1 ? why go through that extra step... with the pc reader software, it's totally unnecessary even better if you have wi-fi access download directly to your T1

Flip Martian · 07-18-2012, 07:56 AM

Because most people who mention the Sony Reader software say not to use it at all if possible, as its so buggy. FWIW I use Calibre to sync with my reader (ie similar process to what you're suggesting) but I have drag'n'dropped before now without issues.

LuvReadin · 07-18-2012, 08:28 AM

OK, so you've managed to get them onto your laptop, is that right? The books are there, but you can't get them on to the reader using the Reader software? If so, you could try reinstalling the Reader software - it is very buggy. However, you'd be far better off using Flip Martian's method - download Calibre (it's free!) and use that to load on your books, rather than the Reader software, which is buggy, takes over the computer and is, quite frankly, rubbish. Calibre is far superior and much easier to use.

bla · 07-18-2012, 08:29 AM

syncing invariably causes problems eventually...even with calibre which is a much better choice than the Sony software, This is not email or the like so why this need to sync?
Just asking since it is at the root of a lot of the problems posted on this forum..

07-15-2012, 02:52 PM	#1
amyb Member Posts: 17 Karma: 132 Join Date: Oct 2011 Device: Sony Prs-t1	Problems downloading books to my Sony PRST-1 I've had my Sony for over 6 months and have never run into this problem. I download books and then click and drag over to my Reader for PC library. Normally, that book will appear as the most recent added. I did this to 4 different books and they didn't appear. I looked and it put one of the books in the middle, so I assumed that I must have already had that one on my reader, although I didn't get a file already loaded message. When I tried to click and drag over the next book, the first one disappeared and was replaced by the second book, then when I clicked and drug over the 3rd book, the second one disappeared! So, now I have 4 books that I've bought and downloaded to my laptop but cannot load them onto my reader. I had no trouble downloading them to my laptop and they all have different titles and I got no message that these files were already downloaded.

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07-17-2012, 02:36 PM	#2
Sonylistens Sony Customer Service Rep Posts: 35 Karma: 1170 Join Date: Nov 2010 Device: Sony Reader	Hello, My name is Mike Puma, I work with the Sony Support USA team. I am sorry to read about the problem you are currently having with your Reader. Please visit this link http://esupport.sony.com/US/perl/mod...dl=PRST1&LOC=3 for help, here you can chat with a rep and receive assistance to help resolve the issue. Thanks, Mike Puma

07-18-2012, 06:37 AM	#3
bla E bookworm Posts: 358 Karma: 2013666 Join Date: Jul 2010 Location: Ontario, Canada Device: Sony PRS T1,Android Tablet, I phone	Why don't you just drag/drop them into your T1 ? why go through that extra step... with the pc reader software, it's totally unnecessary even better if you have wi-fi access download directly to your T1

07-18-2012, 07:56 AM	#4
Flip Martian Connoisseur Posts: 74 Karma: 45512 Join Date: Jun 2011 Location: UK Device: Sony PRS 350, iPad, Sony PRS-T1	Because most people who mention the Sony Reader software say not to use it at all if possible, as its so buggy. FWIW I use Calibre to sync with my reader (ie similar process to what you're suggesting) but I have drag'n'dropped before now without issues.

07-18-2012, 08:28 AM	#5
LuvReadin Addict Posts: 372 Karma: 1925568 Join Date: Oct 2011 Location: England, UK Device: Sony PRS-T1 and Cool-ER	OK, so you've managed to get them onto your laptop, is that right? The books are there, but you can't get them on to the reader using the Reader software? If so, you could try reinstalling the Reader software - it is very buggy. However, you'd be far better off using Flip Martian's method - download Calibre (it's free!) and use that to load on your books, rather than the Reader software, which is buggy, takes over the computer and is, quite frankly, rubbish. Calibre is far superior and much easier to use.

07-18-2012, 08:29 AM	#6
bla E bookworm Posts: 358 Karma: 2013666 Join Date: Jul 2010 Location: Ontario, Canada Device: Sony PRS T1,Android Tablet, I phone	syncing invariably causes problems eventually...even with calibre which is a much better choice than the Sony software, This is not email or the like so why this need to sync? Just asking since it is at the root of a lot of the problems posted on this forum..

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