Troubleshooting Kindle Email not Receiving Docs

Roti2000 · 01-19-2011, 07:26 PM

Weird problem with my K3:

Nothing that is emailed to my kindle email address (and the free.kindle.com, as well) shows up in my "delivery status" box on the Manage My Kindle website nor in my Kindle.

I made sure that the sending emails are approved. I also tried several approved emails ( I also tested the emails to make sure it wasn't a problem with my email).

I sent mobi docs through Calibre and manually sent a couple of pdfs from another approved account.

Nada. Nothing comes through.

I was able to "buy" a free book through the Kindle store and that was delivered instantaneously.

As I write this, it has been an hour since I tried to send the first document to mykindle@free.kindle.com

Any ideas as to what's going on?

SteveEisenberg · 01-19-2011, 08:22 PM

Quote:

Originally Posted by Roti2000

Any ideas as to what's going on?

This evening, I am also seeing this.

Part of their infrastructure must be down.

ETA: But it is OK now.

Bic · 01-19-2011, 08:55 PM

I've sent 3 files today (19th) and received them all within 15 minutes, and two were "convert" pdf. Since I use WiFi, they showed up on the K3 only when I turned on the WiFi. (And not to the free.kindle.com address, since there is no charge when using WiFi).

Roti2000 · 01-20-2011, 11:45 AM

I think it was just a slow night for Amazon.

The files eventually showed up--after about 90 minutes!

TheKindleWorm · 01-20-2011, 02:32 PM

Quote:

Originally Posted by Roti2000

I think it was just a slow night for Amazon.

The files eventually showed up--after about 90 minutes!

Glad it was resolved and welcome to mobileread

01-19-2011, 07:26 PM	#1
Roti2000 Junior Member Posts: 3 Karma: 10 Join Date: Jan 2011 Device: Kindo	Kindle Email not Receiving Docs Weird problem with my K3: Nothing that is emailed to my kindle email address (and the free.kindle.com, as well) shows up in my "delivery status" box on the Manage My Kindle website nor in my Kindle. I made sure that the sending emails are approved. I also tried several approved emails ( I also tested the emails to make sure it wasn't a problem with my email). I sent mobi docs through Calibre and manually sent a couple of pdfs from another approved account. Nada. Nothing comes through. I was able to "buy" a free book through the Kindle store and that was delivered instantaneously. As I write this, it has been an hour since I tried to send the first document to mykindle@free.kindle.com Any ideas as to what's going on?

01-20-2011, 11:45 AM	#4
Roti2000 Junior Member Posts: 3 Karma: 10 Join Date: Jan 2011 Device: Kindo	Problem Solved I think it was just a slow night for Amazon. The files eventually showed up--after about 90 minutes!

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01-19-2011, 08:55 PM	#3
Bic Connoisseur Posts: 71 Karma: 2340 Join Date: Mar 2010 Device: Kindle or Sony	I've sent 3 files today (19th) and received them all within 15 minutes, and two were "convert" pdf. Since I use WiFi, they showed up on the K3 only when I turned on the WiFi. (And not to the free.kindle.com address, since there is no charge when using WiFi).

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