Kindle Keyboard - Slow and Won't remove Deleted books

Tarana · 02-11-2014, 05:53 PM

Ok, I finally ran into it. I have a Kindle Keyboard that reads just fine, but is slow, slow, slow when you use home page or sorting buttons. I've deleted books with only about 300 remaining. Still Slow. I did a reset. Still Slow, even after several resets. I did that indexing thing and it has 13 books that should have been indexed long ago. I tried deleting them and they will not stay deleted even though it says it removed them. What would you suggest to do next? I've been ignoring the problem for a couple of months, because, as I mentioned, it reads fine and goes page to page without delay.

pidgeon92 · 02-11-2014, 06:07 PM

Did you do a regular restart, or a Factory Reset? A Factory Reset should delete all ebooks on the Kindle.

The next thing I would try is connecting the Kindle to a computer and deleting everything from the documents folder on the Kindle via the computer (and then empty the trash).

susan_cassidy · 02-11-2014, 06:19 PM

People say that it won't work if you delete via USB because the files are cached in memory, or something. It is not recommended to delete files that way.

SteveEisenberg · 02-11-2014, 06:38 PM

Quote:

Originally Posted by susan_cassidy

People say that it won't work if you delete via USB because the files are cached in memory, or something.

What people?

I've added and deleted that way for years. I put .mobi and .txt files in the documents folder, and .mp3 files in the music folder.

HarryT · 02-11-2014, 06:39 PM

Deleting via USB has always worked fine for me.

susan_cassidy · 02-11-2014, 07:23 PM

It has for me, too, but people on this and other forums have said that the indexes don't get deleted, and other issues.

Tarana · 02-14-2014, 08:47 PM

I did not know that the 15 second reset is not the same as the factory reset. So should I delete the stuff in the documents file first or do the factor reset first?

This is what is described for factory reset;
From the Kindle Home screen, press Menu.
Select Settings.
Press Menu.
Select Reset to Factory Defaults.

HarryT · 02-15-2014, 03:31 AM

A factory reset deletes everything, so no need to delete first.

Tarana · 02-15-2014, 09:09 AM

OK, did the deed and the speed is back. Thanks!! I don't know why the Kindle Amazon person didn't suggest this to fix my problem. Arghhh. Thanks for your help everybody!!

02-11-2014, 05:53 PM	#1
Tarana Wizard Posts: 4,023 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos	Kindle Keyboard - Slow and Won't remove Deleted books Ok, I finally ran into it. I have a Kindle Keyboard that reads just fine, but is slow, slow, slow when you use home page or sorting buttons. I've deleted books with only about 300 remaining. Still Slow. I did a reset. Still Slow, even after several resets. I did that indexing thing and it has 13 books that should have been indexed long ago. I tried deleting them and they will not stay deleted even though it says it removed them. What would you suggest to do next? I've been ignoring the problem for a couple of months, because, as I mentioned, it reads fine and goes page to page without delay.

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02-11-2014, 06:07 PM	#2
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	Did you do a regular restart, or a Factory Reset? A Factory Reset should delete all ebooks on the Kindle. The next thing I would try is connecting the Kindle to a computer and deleting everything from the documents folder on the Kindle via the computer (and then empty the trash).

02-11-2014, 06:19 PM	#3
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	People say that it won't work if you delete via USB because the files are cached in memory, or something. It is not recommended to delete files that way.

02-11-2014, 06:39 PM	#5
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Deleting via USB has always worked fine for me.

02-11-2014, 07:23 PM	#6
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	It has for me, too, but people on this and other forums have said that the indexes don't get deleted, and other issues.

02-14-2014, 08:47 PM	#7
Tarana Wizard Posts: 4,023 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos	I did not know that the 15 second reset is not the same as the factory reset. So should I delete the stuff in the documents file first or do the factor reset first? This is what is described for factory reset; From the Kindle Home screen, press Menu. Select Settings. Press Menu. Select Reset to Factory Defaults.

02-15-2014, 03:31 AM	#8
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	A factory reset deletes everything, so no need to delete first.

02-15-2014, 09:09 AM	#9
Tarana Wizard Posts: 4,023 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos	OK, did the deed and the speed is back. Thanks!! I don't know why the Kindle Amazon person didn't suggest this to fix my problem. Arghhh. Thanks for your help everybody!!

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