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Old 02-24-2024, 09:40 PM   #1
cropcorset
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Device: Kobo Clara HD
Clara HD shows frozen firmware update screen

I bought a broken Clara HD that "wouldn't charge."

The seller I bought it from posted pics of it on, inside the French "welcome to kobo" screen.

Not sure why, but I received it in a firmware update state screen.

https://i.ibb.co/vLCLVtY/signal-2024...175350-002.jpg

I've already backed up the SD card inside using dd, but now I have to figure out what to do now. From experience, what is the current most common issue plaguing the Kobo Clara HD that results in this?

I understand I may be in a bit of a unique situation, having bought something defective. I probably should've negotiated a lower price with the seller, but I ended up paying $40 for it.
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Old 02-24-2024, 11:34 PM   #2
Aleron Ives
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Device: Kobo Libra 2
Connect it to a computer and see if KoboRoot.tgz is present?
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Old 02-25-2024, 01:34 AM   #3
cropcorset
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Posts: 3
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Join Date: Feb 2024
Device: Kobo Clara HD
Solved

Quote:
Originally Posted by Aleron Ives View Post
Connect it to a computer and see if KoboRoot.tgz is present?
It was.

Anyways, I got it work! Thank you for the e-reader image from the other thread!
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