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Old 01-07-2018, 04:11 PM   #1
shauntih
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Calibre 3.15 not downloading some book metadata from Amazon

I've been having a problem with Calibre not downloading metadata for some books from Amazon. The book is on Amazon and can easily be found with a search of their site, but Calibre cannot find it. This is happening with version 3.15, and also happened with the previous version. Sometimes, but not always when this happens, Calibre can find it on Goodreads, but I want the Amazon data. I've tried with and without the Ids, and it makes no difference. Why is this happening, when the book is easily found on the Amazon site?

An example of the error details, when restricted to just Amazon download metadata, is listed below. This book is for Awaken by G.R. Thomas.

Thanks in advance for any help!
----------------------------------------------------------------------------------
calibre, version 3.15.0
ERROR: No matches found: <p>Failed to find any books that match your search. Try making the search <b>less specific</b>. For example, use only the author's last name and a single distinctive word from the title.<p>To see the full log, click "Show details".

Running identify query with parameters:
{u'timeout': 30, u'title': u'Awaken', u'authors': [u'G.R. Thomas'], u'identifiers': {}}
Using plugins: Amazon.com (1, 2, 0)
The log from individual plugins is below

****************************** Amazon.com (1, 2, 0) ******************************
Found 0 results
Downloading from Amazon.com took 4.41700005531
User-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_2) AppleWebKit/602.3.12 (KHTML, like Gecko) Version/10.0.2 Safari/602.3.12
Server: auto
Making google query: https://www.google.com/search?q=Awak...www.amazon.com
Ignoring u'Amazon.com: Customer reviews: Awaken (Thomas Gold Remix)' as it has no cached page
Getting details from: https://webcache.googleusercontent.c...&ct=clnk&gl=us
Failed to make details query: 'https://webcache.googleusercontent.com/search?q=cache:z4vuaULvgoEJ:https://www.amazon.com/Awaken-Musica...&ct=clnk&gl=us'
Traceback (most recent call last):
File "site-packages\calibre\ebooks\metadata\sources\amazon.py ", line 50, in parse_details_page
File "site-packages\mechanize\_mechanize.py", line 239, in open_novisit
File "site-packages\mechanize\_mechanize.py", line 310, in _mech_open
httperror_seek_wrapper: HTTP Error 503: Service Unavailable

get_details failed for url: 'https://webcache.googleusercontent.com/search?q=cache:z4vuaULvgoEJ:https://www.amazon.com/Awaken-Musica...&ct=clnk&gl=us'
Traceback (most recent call last):
File "site-packages\calibre\ebooks\metadata\sources\amazon.py ", line 321, in run
File "site-packages\calibre\ebooks\metadata\sources\amazon.py ", line 328, in get_details
TypeError: 'NoneType' object is not iterable

Getting details from: https://webcache.googleusercontent.c...&ct=clnk&gl=us
Failed to make details query: 'https://webcache.googleusercontent.com/search?q=cache:3zeE5hQvnrEJ:https://www.amazon.com/Awaken-Thomas...&ct=clnk&gl=us'
Traceback (most recent call last):
File "site-packages\calibre\ebooks\metadata\sources\amazon.py ", line 50, in parse_details_page
File "site-packages\mechanize\_mechanize.py", line 239, in open_novisit
File "site-packages\mechanize\_mechanize.py", line 310, in _mech_open
httperror_seek_wrapper: HTTP Error 503: Service Unavailable

get_details failed for url: 'https://webcache.googleusercontent.com/search?q=cache:3zeE5hQvnrEJ:https://www.amazon.com/Awaken-Thomas...&ct=clnk&gl=us'
Traceback (most recent call last):
File "site-packages\calibre\ebooks\metadata\sources\amazon.py ", line 321, in run
File "site-packages\calibre\ebooks\metadata\sources\amazon.py ", line 328, in get_details
TypeError: 'NoneType' object is not iterable

Getting details from: https://webcache.googleusercontent.c...&ct=clnk&gl=us
Failed to make details query: 'https://webcache.googleusercontent.com/search?q=cache:TNm1t1TMVGYJ:https://www.amazon.com/Awaken-Thomas...&ct=clnk&gl=us'
Traceback (most recent call last):
File "site-packages\calibre\ebooks\metadata\sources\amazon.py ", line 50, in parse_details_page
File "site-packages\mechanize\_mechanize.py", line 239, in open_novisit
File "site-packages\mechanize\_mechanize.py", line 310, in _mech_open
httperror_seek_wrapper: HTTP Error 503: Service Unavailable

get_details failed for url: 'https://webcache.googleusercontent.com/search?q=cache:TNm1t1TMVGYJ:https://www.amazon.com/Awaken-Thomas...&ct=clnk&gl=us'
Traceback (most recent call last):
File "site-packages\calibre\ebooks\metadata\sources\amazon.py ", line 321, in run
File "site-packages\calibre\ebooks\metadata\sources\amazon.py ", line 328, in get_details
TypeError: 'NoneType' object is not iterable

************************************************** ******************************
The identify phase took 4.60 seconds
The longest time (4.417000) was taken by: Amazon.com
Merging results from different sources and finding earliest publication dates from the worldcat.org service
We have 0 merged results, merging took: 0.00 seconds
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Old 01-07-2018, 09:26 PM   #2
kovidgoyal
creator of calibre
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Google is throttling you, see the "Service unavailable errors" in the log. I suggest changing the servers from which amazon metadata is downloaded in Preferences->Downloading metadata to either bing or amazon itself.
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Old 01-08-2018, 04:51 PM   #3
shauntih
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I saw that Google was causing an issue, but I didn't know what to do about it. I had no idea that could even be modified. Thank you so much for the suggestion! Hopefully that will fix my problem!
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Old 03-20-2018, 06:43 AM   #4
PetrusV
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Quote:
Originally Posted by kovidgoyal View Post
Google is throttling you, see the "Service unavailable errors" in the log. I suggest changing the servers from which amazon metadata is downloaded in Preferences->Downloading metadata to either bing or amazon itself.
Kovid! You are a legend!!! I've been having endless problems with downloading metadata info from Amazon. This totally fixed my problem!!!!!!!!
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