Troubleshooting memory disappearing

pokojztoba · 11-24-2011, 09:27 AM

Hello,

my first post here. and immediately with a small problem. since a couple of days, i'm having the problem that the memory of my Kindle three fills itself. i get the message that it is full, i remove some books, do not add anything and some time later (hours or one day) the message is there again. When in windows explorer i do properties of the documents folder i get some 2.2 GB. i should have still a lot of space over....

does anyone has the same problem? and if yes, how to solve it, because it is annoying not to be able to search or annotate anything....

Thanks in advance

DustyDisks · 11-24-2011, 01:02 PM

Quote:

Originally Posted by pokojztoba

Hello,

my first post here. and immediately with a small problem. since a couple of days, i'm having the problem that the memory of my Kindle three fills itself. i get the message that it is full, i remove some books, do not add anything and some time later (hours or one day) the message is there again. When in windows explorer i do properties of the documents folder i get some 2.2 GB. i should have still a lot of space over....

does anyone has the same problem? and if yes, how to solve it, because it is annoying not to be able to search or annotate anything....

Thanks in advance

First thing you should try is to copy your kindle book directory to your computer, say your desktop or into a file in your document library on your computer.

Then do a hard reset, this will wipe out all of your books on your kindle, that is why you need to copy your books to your computer.

Not knowing what flavor kindle you are useing, but for the kindle keyboard go to home, (first page of your kindle) press "menu" go down to "settings" , when you are in settings , you should see registration , device name, etc. Now press "menu" again,and you should see a menu. You could try a restart and reload your books and see if that fixes the problem, but I think it would be better to select "reset to factory defaults", it may take some time for it to reboot, but after it does, reload all of your books back on your kindle. Just select all of your books and copy them, and then on your kindle that is connected to your computer, select the book directory on your kindle "directory" and copy everything into it.

Hope I said this right! If not I am sure others will correct my instructions.

Good Luck!

RainingLemur · 11-24-2011, 01:20 PM

If worse comes to worse, try contacting Kindle support.

pokojztoba · 12-01-2011, 04:40 AM

it seems the problem solved itself after all. i restarted the kindle and the next day it was solved, i had again 600 MB of space. I suppose the old indexfiles are not deleted or not immediately updated, or some other registries are only after a while deleted. point is probably, be patient

pokojztoba · 12-01-2011, 04:44 AM

and i must say that the kindle is really a superb thing, i've got a lot more trouble with phones, mp3 players and so on that do not work probably. and the Kindle just seems to solve the problems by itself....

11-24-2011, 09:27 AM	#1
pokojztoba Junior Member Posts: 3 Karma: 10 Join Date: Nov 2011 Device: Kindle 3	memory disappearing Hello, my first post here. and immediately with a small problem. since a couple of days, i'm having the problem that the memory of my Kindle three fills itself. i get the message that it is full, i remove some books, do not add anything and some time later (hours or one day) the message is there again. When in windows explorer i do properties of the documents folder i get some 2.2 GB. i should have still a lot of space over.... does anyone has the same problem? and if yes, how to solve it, because it is annoying not to be able to search or annotate anything.... Thanks in advance

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11-24-2011, 01:20 PM	#3
RainingLemur Spork Connoisseur Posts: 2,355 Karma: 16780603 Join Date: Mar 2011 Device: Nook Color	If worse comes to worse, try contacting Kindle support.

12-01-2011, 04:40 AM	#4
pokojztoba Junior Member Posts: 3 Karma: 10 Join Date: Nov 2011 Device: Kindle 3	it seems the problem solved itself after all. i restarted the kindle and the next day it was solved, i had again 600 MB of space. I suppose the old indexfiles are not deleted or not immediately updated, or some other registries are only after a while deleted. point is probably, be patient

12-01-2011, 04:44 AM	#5
pokojztoba Junior Member Posts: 3 Karma: 10 Join Date: Nov 2011 Device: Kindle 3	and i must say that the kindle is really a superb thing, i've got a lot more trouble with phones, mp3 players and so on that do not work probably. and the Kindle just seems to solve the problems by itself....