prs-505 registration and authorization troubleshoot

goldenboy · 03-15-2009, 06:44 PM

I am currently helping someone set up their sony prs-505. All software is installed, and the adobe DE is authorized on that specific computer. When we go to authorize the reader itself, in the ebook interface, only a thing with "product registration" under a waterstone link.

My question is, how do i authorize a UK sony prs-505, so that i can transfer the ebook already purchased, and shown in adobe DE, to the reader itself. I have researched for a few hours, and have yet to successfully authorize the damn thing.

Any help would be absolutely wonderful! Thanks in advance

gwynevans · 03-15-2009, 07:29 PM

According to http://www.adobe.com/products/digita...er_sony_reader, it should just detect the reader & offer to authorize it. I'm fairly sure that mine just worked, so if you're sure all software (including the Sony software) is installed (and you've restarted Windows) I've no idea!

goldenboy · 03-15-2009, 07:47 PM

The sony firmware is installed, along with digital edition. I can pull bootleg pdf ebooks into the device without any problem. When it comes to protected content purchased, the device does not allow it and tells me to authorize.

igorsk · 03-16-2009, 09:52 AM

Does the Reader show up in Digital Editions?

Jim Lester · 03-16-2009, 03:24 PM

When you say "and the adobe DE is authorized on that specific computer"
Do you mean that you authorized ADE with an AdobeID? (the alternative have activated it "anonymously"). You cannot transfer content from an anonymously activated instance of ADE to a Sony Reader. If you are unsure about this select "Authorize Computer" from the "Library" menu in DE. If you have already authorized it will tell you which AdobeID, you are authorized against. If you haven't authorized it will start the process.

However you should also answer Igorsk's question, does the Sony Reader show up at all in Digital Editions?. If it doesn't then you need to make sure you have installed the Sony Library software in addition to the latest firmware update.

goldenboy · 03-19-2009, 09:19 PM

Yes it is authorized from the library menu, although when i go to transfer, i get this error message with a bunch of numbers like 8009125 (that is not what it is, because i am away from the reader at this time).

Is this a problem of a US citizen living partially in Europe purchasing the reader in the UK, and trying to upload when in the US?

03-15-2009, 06:44 PM	#1
goldenboy Junior Member Posts: 5 Karma: 10 Join Date: Mar 2009 Device: prs-505	prs-505 registration and authorization troubleshoot I am currently helping someone set up their sony prs-505. All software is installed, and the adobe DE is authorized on that specific computer. When we go to authorize the reader itself, in the ebook interface, only a thing with "product registration" under a waterstone link. My question is, how do i authorize a UK sony prs-505, so that i can transfer the ebook already purchased, and shown in adobe DE, to the reader itself. I have researched for a few hours, and have yet to successfully authorize the damn thing. Any help would be absolutely wonderful! Thanks in advance

03-16-2009, 03:24 PM	#5
Jim Lester Evangelist Posts: 416 Karma: 14682 Join Date: May 2008 Location: SF Bay Area Device: Nook HD, Nook for Windows 8	When you say "and the adobe DE is authorized on that specific computer" Do you mean that you authorized ADE with an AdobeID? (the alternative have activated it "anonymously"). You cannot transfer content from an anonymously activated instance of ADE to a Sony Reader. If you are unsure about this select "Authorize Computer" from the "Library" menu in DE. If you have already authorized it will tell you which AdobeID, you are authorized against. If you haven't authorized it will start the process. However you should also answer Igorsk's question, does the Sony Reader show up at all in Digital Editions?. If it doesn't then you need to make sure you have installed the Sony Library software in addition to the latest firmware update. Last edited by Jim Lester; 03-16-2009 at 06:10 PM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
My thoughts, PRS-300, PRS-600, PRS-505, PRS-700, Kindle 2	zacheryjensen	Sony Reader	78	12-05-2010 07:33 PM
PRS-505 HELP! New computer / registration & authorization woes	cpj	Sony Reader	15	07-13-2010 12:59 PM
Authorization	rickstarz	Sony Reader	19	04-08-2010 03:19 PM
PRS-700 - Love it -- but had to troubleshoot already	gingerap	Introduce Yourself	4	09-02-2009 09:45 PM
Authorization problem	brontus	Sony Reader	9	02-15-2009 04:53 PM

03-15-2009, 07:29 PM	#2
gwynevans Wizzard Posts: 1,402 Karma: 2000000 Join Date: Nov 2007 Location: UK Device: iPad 2, iPhone 6s, Kindle Voyage & Kindle PaperWhite	According to http://www.adobe.com/products/digita...er_sony_reader, it should just detect the reader & offer to authorize it. I'm fairly sure that mine just worked, so if you're sure all software (including the Sony software) is installed (and you've restarted Windows) I've no idea!

03-15-2009, 07:47 PM	#3
goldenboy Junior Member Posts: 5 Karma: 10 Join Date: Mar 2009 Device: prs-505	The sony firmware is installed, along with digital edition. I can pull bootleg pdf ebooks into the device without any problem. When it comes to protected content purchased, the device does not allow it and tells me to authorize.

03-16-2009, 09:52 AM	#4
igorsk Wizard Posts: 3,442 Karma: 300001 Join Date: Sep 2006 Location: Belgium Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear	Does the Reader show up in Digital Editions?

03-19-2009, 09:19 PM	#6
goldenboy Junior Member Posts: 5 Karma: 10 Join Date: Mar 2009 Device: prs-505	Yes it is authorized from the library menu, although when i go to transfer, i get this error message with a bunch of numbers like 8009125 (that is not what it is, because i am away from the reader at this time). Is this a problem of a US citizen living partially in Europe purchasing the reader in the UK, and trying to upload when in the US?

Advert

Advert