3 blinking dots on Kobo aura hd

Totlater · 08-20-2021, 04:43 AM

While updating my aura HD (N204B) something went wrong. Reset won’t work. Even shutting it off can’t. Is there a solution. New image perhaps?

davidfor · 08-20-2021, 06:02 AM

Have you done a manual factory reset? You can do this with the instructions on https://help.kobo.com/hc/en-us/articles/360017605274. They are for the Glo, but all the devices with two buttons can be factory reset in this way.

Otherwise, I have sent you a PM with the link to the image and you can try restoring it.

08-20-2021, 04:43 AM	#1
Totlater Junior Member Posts: 1 Karma: 10 Join Date: Aug 2021 Device: Kobo aura hd	3 blinking dots on Kobo aura hd While updating my aura HD (N204B) something went wrong. Reset won’t work. Even shutting it off can’t. Is there a solution. New image perhaps?

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08-20-2021, 06:02 AM	#2
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	Have you done a manual factory reset? You can do this with the instructions on https://help.kobo.com/hc/en-us/articles/360017605274. They are for the Glo, but all the devices with two buttons can be factory reset in this way. Otherwise, I have sent you a PM with the link to the image and you can try restoring it.