Kobo mini - problems with setup

14Crusader · 03-24-2021, 12:42 PM

I have just bought a 2nd hand kobo mini and am having problems with setup. In either wifi or computer setup I get to the download update and, when it comes to installing said update, it says connection lost with internet, even though I am still connected. I have found out which update should be installed but, before I do that manually with risk of really screwing things up, I wonder if anyone else has had a similar problem and how they resolved. The kobo help desk were friendly but not a lot of help.

Dr. Drib · 04-03-2021, 05:47 PM

You've posted in the French forum, although your post is in English.

You may wish to get an Active Moderator to move your post (and delete my post while she's at it) and see if she will put your thread into an area of Mobileread where it will have a better chance of getting a reply.

To Report your post (for moving), simply locate the 3 clickable buttons on the bottom left of your post. Click on the right button ('Report Post') and ask for some assistance.

03-24-2021, 12:42 PM	#1
14Crusader Junior Member Posts: 5 Karma: 10 Join Date: Mar 2021 Device: kobo mini	Kobo mini - problems with setup I have just bought a 2nd hand kobo mini and am having problems with setup. In either wifi or computer setup I get to the download update and, when it comes to installing said update, it says connection lost with internet, even though I am still connected. I have found out which update should be installed but, before I do that manually with risk of really screwing things up, I wonder if anyone else has had a similar problem and how they resolved. The kobo help desk were friendly but not a lot of help.

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04-03-2021, 05:47 PM	#2
Dr. Drib Grand Sorcerer Posts: 44,748 Karma: 55645321 Join Date: Jan 2007 Location: Peru Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One	You've posted in the French forum, although your post is in English. You may wish to get an Active Moderator to move your post (and delete my post while she's at it) and see if she will put your thread into an area of Mobileread where it will have a better chance of getting a reply. To Report your post (for moving), simply locate the 3 clickable buttons on the bottom left of your post. Click on the right button ('Report Post') and ask for some assistance.