calibre not recognizing kindle, followed advice in previous threads, still not workin

[cindylou1989]

calibre 6.8 embedded-python: True
Windows-10-10.0.19044-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19044')
Python 3.10.1
Windows: ('10', '10.0.19044', 'SP0', 'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x4f2 product_id=0xb6d9 bcd=0x2699 devid=usb\vid_04f2&pid_b6d9&rev_2699&mi_00 devinst=2),
USBDevice(vendor_id=0x4f2 product_id=0xb6d9 bcd=0x2699 devid=usb\vid_04f2&pid_b6d9&rev_2699 devinst=3),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid15c1&rev0001 devinst=4),
USBDevice(vendor_id=0x8087 product_id=0x26 bcd=0x2 devid=usb\vid_8087&pid_0026&rev_0002 devinst=5),
USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x401 devid=usb\vid_1949&pid_0324&rev_0401 devinst=6),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid02ed&rev0000 devinst=7),
USBDevice(vendor_id=0x6cb product_id=0xbd bcd=0x0 devid=usb\vid_06cb&pid_00bd&rev_0000 devinst=8),
USBDevice(vendor_id=0x4f3 product_id=0x2d4a bcd=0x5711 devid=usb\vid_04f3&pid_2d4a&rev_5711 devinst=9),
USBDevice(vendor_id=0x413d product_id=0x2107 bcd=0x0 devid=usb\vid_413d&pid_2107&rev_0000 devinst=10))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
['\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_kindle &prod_internal_storage&rev_0401#g000pp1302230ebj&0 #{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{E47EF369-CB95-4640-B7F4-C5A57F9A519A}': [{'addr': '192.168.0.51', 'netmask': '255.255.255.0', 'broadcast': '192.168.0.255'}], '{6D1FEDD8-8FD0-11EA-8351-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...
USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x401 devid=usb\vid_1949&pid_0324&rev_0401 devinst=6)
Detected possible device KINDLE2

Devices possibly connected: Kindle 2/3/4/Touch/PaperWhite/Voyage Device Interface,
Trying to open Kindle 2/3/4/Touch/PaperWhite/Voyage Device Interface ... Storage number map:
{(7, 0): [(3, 'C')], (7, 1): [(1, 'D')], (8, 0): [(4294967295, 'G')]}
Storage number for USBSTOR\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&REV_ 0401\G000PP1302230EBJ&0: StorageDeviceNumber(type=7, number=1, partition_number=0)
Drive letters for USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x401 devid=usb\vid_1949&pid_0324&rev_0401 devinst=6)
{'drive_letters': ['D'],
'pnp_id_map': {'D': '\\\\?\\usbstor#disk&ven_kindle&prod_internal_stor age&rev_0401#g000pp1302230ebj&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'},
'readonly_drives': {'D'},
'sort_map': {'D': (1, 1)}}
Ignoring the drive D as it is readonly
failed
Opening of the following devices failed
<calibre.devices.kindle.driver.KINDLE2 object at 0x000001CDCE908FA0>
Traceback (most recent call last):
File "calibre\devices\__init__.py", line 163, in debug
File "calibre\devices\usbms\device.py", line 725, in open
File "calibre\devices\usbms\device.py", line 272, in open_windows
calibre.devices.errors.DeviceError: Unable to detect any disk drives for the device: Amazon Kindle. Try rebooting


my non-technical self spies "readonly" as the potential issue but how do i fix it? i googled "stop kindle readonly", but nothing helped. thank you!!

[JSWolf]

When you are not running Calibre and you plug in your Kindle, do you get it showing up as a removable drive in Windows 10?

[kovidgoyal]

Yes, readonly is the problem. The simplest way to fix it is to reset the kindle. Or alternately you can reformat the drive in windows.

[cindylou1989]

Originally Posted by kovidgoyal

Yes, readonly is the problem. The simplest way to fix it is to reset the kindle. Or alternately you can reformat the drive in windows.

thank you! i am nervous to reset the kindle as i read it every day and don't want to lose all my books if for some reason this doesn't work. is the way to reformat the drive just 1. right click on the kindle drive 2. click format 3. leave default settings and click start?

thank you so much for such a wonderful platform.

[kovidgoyal]

reformatting the drive will also remove the books. You can copy the contents of the drive off it and restore them again later.

One non-invasive thing you can try is doign a filesystem check on the drive, if it finds and fixes the error causing it to be readonly you might get lucky.

[cindylou1989]

Originally Posted by kovidgoyal

reformatting the drive will also remove the books. You can copy the contents of the drive off it and restore them again later.

One non-invasive thing you can try is doign a filesystem check on the drive, if it finds and fixes the error causing it to be readonly you might get lucky.

okay thank you, i will try to reset to factory settings then.

do you think this had anything to do with updating calibre? this problem happened immediately after i did the update. usually i do not update versions and never had an issue before.

[kovidgoyal]

No, calibre has had zero changes to the kindle driver for years.

[cindylou1989]

hello again - i bought a new kindle rather than reset my old kindle for fear of losing all my current books. however, when i connect the new kindle, calibre still does not recognize it and i'm unable to "send to device". at this point, i'm not sure what can be the issue. is there another software i can use if calibre isn't working? or how can i fix calibre? i read every day and have been unable to download new books to my kindle (first world problems, i know...)

[Quoth]

If windows?
Turn off any AV etc to see if that's the issue.
Can you see Kindle files in the File Manager?

[theducks]

Rule #1: The OS (Windows in your case) must see the devices file system before Calibre can do anything with the device.

If Windows CAN see it: Preferences: Ignored Devices (only there IF there is at least one): and see it your device got accidentally added (simply remove the tick if it is there).

[cindylou1989]

Originally Posted by theducks

Rule #1: The OS (Windows in your case) must see the devices file system before Calibre can do anything with the device.

If Windows CAN see it: Preferences: Ignored Devices (only there IF there is at least one): and see it your device got accidentally added (simply remove the tick if it is there).

yeah, windows can see it and it's not in ignored devices. i'm wondering if my only hope at this point is uninstalling and reinstalling calibre. i just have no clue why this is happening. calibre is great, for what it's worth, i absolutely love it. maybe it's some other issue with my laptop.

thank you for your time and help, happy holidays

[Comfy.n]

Originally Posted by cindylou1989

yeah, windows can see it and it's not in ignored devices. i'm wondering if my only hope at this point is uninstalling and reinstalling calibre. i just have no clue why this is happening. calibre is great, for what it's worth, i absolutely love it. maybe it's some other issue with my laptop.

thank you for your time and help, happy holidays

Just my 2 cents, FWIW: I've found that one of Windows 8+ OSs quirkinesses is that some otherwise "trusted" and "compliant" indie software sometimes need to be run as administrator in order to execute some of the same tasks that would be carried out smoothly in Windows 7. That would happen, for instance, with some portable software that would only save its settings if run elevated.