04-18-2020, 12:09 PM | #1 |
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Device: Kobo Glo N613
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Kobo Glo N613 - Usb error : Device not detected
Hello,
I am struggling with my Kobo Glo N613 that is not recognized anymore by windows 10 while using the USB cable (code 43 error, Device not detected) and would need help. I did many unsuccessful tests : 1/ test with another usb cable 2/ reset the battery of my Laptop 3/ uninstall and reconnect using the Device Manager 4/ install the latest windows updates 5/ reinstall usb controllers (Device Manager + reboot) 6/ disable USB selective suspend settings 7/ update the BIOS of my laptop 8/ reinstall windows 10 on my laptop 9/ test with Ubuntu instead of Windows 10 and eventually … 10/ factory reset of the Kobo Glo After the factory reset, I am not able to upgrade anymore my Kobo (through wifi => systematic error while looking for upgrade, through USB => code 43 error Device not detected). Any idea on how to proceed to recover my Kobo ? regards |
11-15-2020, 06:22 PM | #2 |
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Device: kobo glo hd
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I've the same problem. Somewhere i'd read, It can be fix with an USB hub, but don't probe It. My reader is a Kobo Glo HD and hace a laptop Lenovo z5070 with Windows 10 v.1909 with three USB ports.
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11-15-2020, 07:05 PM | #3 |
Bibliophagist
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I think you are referring to an issue where some USB 3.0 ports were not happy connecting to a Kobo but connecting a USB 2.0 hub in between allowed the Kobo to connect.
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11-16-2020, 06:00 PM | #4 | |
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Quote:
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11-16-2020, 06:27 PM | #5 |
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For the record, my Glo HD doesn't like my main laptop either. It will connect, but as soon as I do anything serious, Windows displays an unknown device error and sometimes the port will stop working until I reboot the laptop. All the other devices are fine. And the Glo HD is fine with all the other computers I have tried it on.
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11-17-2020, 08:07 AM | #6 |
Junior Member
Posts: 7
Karma: 10
Join Date: Feb 2019
Device: kobo glo hd
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Thanks for your reply David. My problem is that i ' ve only the laptop, and only can use the ereader via wifi with calibre. USB ports, plug and play doesn't works with my Kobo.
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