No good deed goes unpunished

rrubin5 · 11-30-2009, 07:09 PM

I just sent this message to Amazon:
Wow, talk about no good deed goes unpunished. As an early adapter I ordered my Kindle on the first morning it was announced. I have been demoing it and advocating to any and all for two years.
My reward: "No Upgrade For You".
I own 3 Kindles and am not happy at all.

desertgrandma · 11-30-2009, 07:14 PM

Quote:

Originally Posted by rrubin5

I just sent this message to Amazon:
Wow, talk about no good deed goes unpunished. As an early adapter I ordered my Kindle on the first morning it was announced. I have been demoing it and advocating to any and all for two years.
My reward: "No Upgrade For You".
I own 3 Kindles and am not happy at all.

Welcome to Mobileread, rrubin.

actually, according to another thread, there will be an update coming for us "first adapters.........."

https://www.mobileread.com/forums/sho...=Kindle+update

rcuadro · 12-01-2009, 11:03 AM

Hell, sell me one of the K1's

Katti's Cat · 12-01-2009, 11:08 AM

Hi & welcome to MR

daffy4u · 12-01-2009, 11:09 AM

Do you mean an upgrade to PDF support on Kindle 1? Maybe the hardware can't support it. Kindle 1 is now 2 years old, so it's not really unexpected that it can't do the same things that K2 can.

rrubin5 · 12-01-2009, 12:25 PM

Actually I do expect a company to support a product that is less than 2 years old but here is Amazon's response to me:

"We're excited to offer new additions to the Kindle family and thank you for making Kindle a success by owning and using a Kindle. We'll honor your commitment by continuing to provide the quality product availability and support you expect for your Kindle...

"You're welcome to sell your Kindle through Amazon Marketplace or another outlet to help cover the cost of a new Kindle. You can visit http://www.amazon.com/marketplace to learn more about selling on Amazon.com. Kindle is designed so new owners can easily register a pre-owned Kindle to a new Amazon.com account and build a library. Just make sure you remove your content and deregister your Kindle before transferring ownership."

Boy, that's hard

daffy4u · 12-01-2009, 12:30 PM

Quote:

Originally Posted by rrubin5

Actually I do expect a company to support a product that is less than 2 years old but here is Amazon's response to me:

Amazon still supports the 2 year old Kindle 1 (it just passed the 2 year mark last month) as far as the hardware will allow. Are you expecting to have your hardware swapped out?

fugazied · 12-01-2009, 06:48 PM

I feel your pain rrubin but the reality is early adopters get screwed. The main advantage is the fact you get to play with the product early... the disadvantages can include:

- Poorly designed first iteration hardware with possible problems including overheating, cases cracking etc.
- Poorly designed first iteration software lacking a lot of common sense features
- Hardware speed limitations which may prevent that software being updated

They want you to upgrade. I usually pass my old devices to relatives/friends who would enjoy them and are less demanding about speed/specs. Then I go buy the new version.

Look at early adopters of the iPhone, overheating issues and other crazy things like batteries exploding. Early adopters of the macbook air had their case hinges falling apart etc. Early adopters really take chances.

tautologico · 12-01-2009, 06:53 PM

Quote:

Originally Posted by fugazied

I feel your pain rrubin but the reality is early adopters get screwed. The main advantage is the fact you get to play with the product early... the disadvantages can include:

- Poorly designed first iteration hardware with possible problems including overheating, cases cracking etc.
- Poorly designed first iteration software lacking a lot of common sense features
- Hardware speed limitations which may prevent that software being updated

They want you to upgrade. I usually pass my old devices to relatives/friends who would enjoy them and are less demanding about speed/specs. Then I go buy the new version.

Look at early adopters of the iPhone, overheating issues and other crazy things like batteries exploding. Early adopters of the macbook air had their case hinges falling apart etc. Early adopters really take chances.

Also, early adopters pay more for the product.

11-30-2009, 07:09 PM	#1
rrubin5 Junior Member Posts: 2 Karma: 10 Join Date: Nov 2009 Device: Kindle 1, Kindle 1, Kindle 2	No good deed goes unpunished I just sent this message to Amazon: Wow, talk about no good deed goes unpunished. As an early adapter I ordered my Kindle on the first morning it was announced. I have been demoing it and advocating to any and all for two years. My reward: "No Upgrade For You". I own 3 Kindles and am not happy at all.

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12-01-2009, 11:03 AM	#3
rcuadro Wizard Posts: 1,686 Karma: 874275 Join Date: Nov 2008 Location: Virginia Beach, VA Device: Kindle DX	Hell, sell me one of the K1's

12-01-2009, 11:08 AM	#4
Katti's Cat Wizard Posts: 2,259 Karma: 175640 Join Date: Nov 2009 Location: Brisbane Australia Device: Sony PRS-600	Hi & welcome to MR

12-01-2009, 11:09 AM	#5
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	Do you mean an upgrade to PDF support on Kindle 1? Maybe the hardware can't support it. Kindle 1 is now 2 years old, so it's not really unexpected that it can't do the same things that K2 can.

12-01-2009, 12:25 PM	#6
rrubin5 Junior Member Posts: 2 Karma: 10 Join Date: Nov 2009 Device: Kindle 1, Kindle 1, Kindle 2	Actually I do expect a company to support a product that is less than 2 years old but here is Amazon's response to me: "We're excited to offer new additions to the Kindle family and thank you for making Kindle a success by owning and using a Kindle. We'll honor your commitment by continuing to provide the quality product availability and support you expect for your Kindle... "You're welcome to sell your Kindle through Amazon Marketplace or another outlet to help cover the cost of a new Kindle. You can visit http://www.amazon.com/marketplace to learn more about selling on Amazon.com. Kindle is designed so new owners can easily register a pre-owned Kindle to a new Amazon.com account and build a library. Just make sure you remove your content and deregister your Kindle before transferring ownership." Boy, that's hard

12-01-2009, 06:48 PM	#8
fugazied Wizard Posts: 1,305 Karma: 1958 Join Date: Jan 2009 Device: iPod Touch	I feel your pain rrubin but the reality is early adopters get screwed. The main advantage is the fact you get to play with the product early... the disadvantages can include: - Poorly designed first iteration hardware with possible problems including overheating, cases cracking etc. - Poorly designed first iteration software lacking a lot of common sense features - Hardware speed limitations which may prevent that software being updated They want you to upgrade. I usually pass my old devices to relatives/friends who would enjoy them and are less demanding about speed/specs. Then I go buy the new version. Look at early adopters of the iPhone, overheating issues and other crazy things like batteries exploding. Early adopters of the macbook air had their case hinges falling apart etc. Early adopters really take chances.

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