Help with 'I'm reading' page

wrenn1 · 07-02-2010, 11:56 AM

My upgrade went smoothly but I still have all of my finished books showing as new with a note under each saying what chapter I am on.

I went through each one again to the last page hoping it would stick now that we have the upgrade. I even went into the kobobooks site library and paged through to the end of all of the finished books.

After syncing it is back the way it was. Both the reader and the online library showing me being in the middle of all these books.

The reader also highlights as "I'm reading" (which used to show as the book I am reading now) some other book that I had simply 'opened'.

Is there something I am missing that I need to do to fix this? Thanks.

Stinger · 07-02-2010, 03:07 PM

Are the affected books ones you purchases from Kobo and loaded on with the desktop app? ADE?

I had about 50 DRM-FREE, regular epubs on my Kobo when I upgraded, and they all remained safely tucked away in the bookshelf. The two I had open before the update are the ones that stayed on my reading list.

Have you tried removing these books from the Kobo, and reloading them back on? Maybe the update does something funky with the database that causes these problems (a couple other people have mentioned similar problems). I'll try playing around with some of the Free Kobo books when I have a second and report back
(At least I can do this now without the sync messing up my other books!

wrenn1 · 07-02-2010, 03:13 PM

This was happening before the upgrade so I just waited it out (after several times going in both with the reader and the online library and paging to the end of the books.

I guess one option is to delete the books from my library altogether.

Thanks for your help.

Stinger · 07-02-2010, 03:21 PM

Ohhh!!

Yeah, I know BEFORE the update, the desktop app sync would bring all my books back to 'NEW'. After the update, it doesn't seem to be doing that anymore. (but again, I only have non-DRM'd, non-Kobo, regular epubs right now)

If you flip to the end of the books and 'finish' them now, after the update, does the sync still bring them back to the reading list?

wrenn1 · 07-02-2010, 03:31 PM

Yes, I tried paging to the end both on the reader and on the online site library. They are all Kobo books. They are back to new. I can live with it I guess....neat freak here....But I used to be able to turn it on and have the book I was currently reading be right there and now I have to look for it. Tiny nuisance.

SameerH · 07-02-2010, 04:53 PM

Hi wrenn1,

We're working this as well. For now, it may be easier for you to remove the books from your library using the website as you described. Note that you will always have access to the books you have already purchased (even if you remove from your library).

Once you remove, you should wait for about 30 minutes to be safe and update your desktop application library again, and those books should be gone.

Hope that helps for now.

DoreyR · 07-06-2010, 10:38 AM

Hi, I removed two purchased Kobo books on the website (because one of them loaded with blank chapters and I was trying to fix that issue.) Then I moved them to "I am Reading" on the website again, and synced. I get a message that the books are downloaded to the reader, but when I turn on the reader the books aren't there.
How do I get these books back, as you suggested in this message is possible? (You wrote: "Note that you will always have access to the books you have already purchased, even if you remove from your library"). Again, these are books I purchased from Kobo.
Thanks for your help.
PS I cannot use Adobe Digital Editions to get the books into the reader because ADE won't recognize my Kobo now that I've upgraded the firmware.

wrenn1 · 07-06-2010, 12:52 PM

Books always remain in "purchased books" or whatever the name is for that page even if you remove them from your library. If they are in your library and you updated library on the desktop app they should add (mine did after upgrade). I wonder if they went into "books by title" instead of "I'm reading" on the reader?

Hope you get some answers

SameerH · 07-07-2010, 06:51 PM

Quote:

Originally Posted by DoreyR

Hi, I removed two purchased Kobo books on the website (because one of them loaded with blank chapters and I was trying to fix that issue.) Then I moved them to "I am Reading" on the website again, and synced. I get a message that the books are downloaded to the reader, but when I turn on the reader the books aren't there.
How do I get these books back, as you suggested in this message is possible? (You wrote: "Note that you will always have access to the books you have already purchased, even if you remove from your library"). Again, these are books I purchased from Kobo.
Thanks for your help.
PS I cannot use Adobe Digital Editions to get the books into the reader because ADE won't recognize my Kobo now that I've upgraded the firmware.

I've forwarded this to our QA team to see if they have seen this issue in their travels. I'll let you know when I get a response.

DoreyR · 07-09-2010, 12:54 PM

Quote:

Originally Posted by wrenn1

I wonder if they went into "books by title" instead of "I'm reading" on the reader?

Hope you get some answers

Hi wrenn1,
Thank you for this suggestion. I did look in the "books by title" section but they are not there either.

DoreyR · 07-09-2010, 12:55 PM

Quote:

Originally Posted by SameerH

I've forwarded this to our QA team to see if they have seen this issue in their travels. I'll let you know when I get a response.

Hi,
Thank you very much for looking into this pesky little bug. It's a frustrating one!
Cheers!

07-02-2010, 11:56 AM	#1
wrenn1 Addict Posts: 259 Karma: 48576 Join Date: Jun 2010 Device: Kobo	Help with 'I'm reading' page My upgrade went smoothly but I still have all of my finished books showing as new with a note under each saying what chapter I am on. I went through each one again to the last page hoping it would stick now that we have the upgrade. I even went into the kobobooks site library and paged through to the end of all of the finished books. After syncing it is back the way it was. Both the reader and the online library showing me being in the middle of all these books. The reader also highlights as "I'm reading" (which used to show as the book I am reading now) some other book that I had simply 'opened'. Is there something I am missing that I need to do to fix this? Thanks.

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07-02-2010, 03:07 PM	#2
Stinger Asha'man Posts: 335 Karma: 844 Join Date: May 2010 Location: Canada Device: Kobo	Are the affected books ones you purchases from Kobo and loaded on with the desktop app? ADE? I had about 50 DRM-FREE, regular epubs on my Kobo when I upgraded, and they all remained safely tucked away in the bookshelf. The two I had open before the update are the ones that stayed on my reading list. Have you tried removing these books from the Kobo, and reloading them back on? Maybe the update does something funky with the database that causes these problems (a couple other people have mentioned similar problems). I'll try playing around with some of the Free Kobo books when I have a second and report back (At least I can do this now without the sync messing up my other books!

07-02-2010, 03:13 PM	#3
wrenn1 Addict Posts: 259 Karma: 48576 Join Date: Jun 2010 Device: Kobo	This was happening before the upgrade so I just waited it out (after several times going in both with the reader and the online library and paging to the end of the books. I guess one option is to delete the books from my library altogether. Thanks for your help.

07-02-2010, 03:21 PM	#4
Stinger Asha'man Posts: 335 Karma: 844 Join Date: May 2010 Location: Canada Device: Kobo	Ohhh!! Yeah, I know BEFORE the update, the desktop app sync would bring all my books back to 'NEW'. After the update, it doesn't seem to be doing that anymore. (but again, I only have non-DRM'd, non-Kobo, regular epubs right now) If you flip to the end of the books and 'finish' them now, after the update, does the sync still bring them back to the reading list?

07-02-2010, 03:31 PM	#5
wrenn1 Addict Posts: 259 Karma: 48576 Join Date: Jun 2010 Device: Kobo	Yes, I tried paging to the end both on the reader and on the online site library. They are all Kobo books. They are back to new. I can live with it I guess....neat freak here....But I used to be able to turn it on and have the book I was currently reading be right there and now I have to look for it. Tiny nuisance.

07-02-2010, 04:53 PM	#6
SameerH Product Manager Posts: 487 Karma: 590887 Join Date: May 2010 Location: Toronto Device: Kobo Aura H2O	Hi wrenn1, We're working this as well. For now, it may be easier for you to remove the books from your library using the website as you described. Note that you will always have access to the books you have already purchased (even if you remove from your library). Once you remove, you should wait for about 30 minutes to be safe and update your desktop application library again, and those books should be gone. Hope that helps for now.

07-06-2010, 10:38 AM	#7
DoreyR Member Posts: 22 Karma: 220 Join Date: May 2010 Device: Kobo, iPad 3g, iPhone 3GS, Pandigital (Black, Kobo)	Hi, I removed two purchased Kobo books on the website (because one of them loaded with blank chapters and I was trying to fix that issue.) Then I moved them to "I am Reading" on the website again, and synced. I get a message that the books are downloaded to the reader, but when I turn on the reader the books aren't there. How do I get these books back, as you suggested in this message is possible? (You wrote: "Note that you will always have access to the books you have already purchased, even if you remove from your library"). Again, these are books I purchased from Kobo. Thanks for your help. PS I cannot use Adobe Digital Editions to get the books into the reader because ADE won't recognize my Kobo now that I've upgraded the firmware.

07-06-2010, 12:52 PM	#8
wrenn1 Addict Posts: 259 Karma: 48576 Join Date: Jun 2010 Device: Kobo	Books always remain in "purchased books" or whatever the name is for that page even if you remove them from your library. If they are in your library and you updated library on the desktop app they should add (mine did after upgrade). I wonder if they went into "books by title" instead of "I'm reading" on the reader? Hope you get some answers

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