Help with Borders Desktop App

res0ru57 · 02-01-2011, 10:14 PM

Hi, I'm a new user of this forum, and I signed up because I need help in using my Kobo Ereader. I have the Borders Desktop App which I installed to be able to buy ebooks from Borders to sync into my Kobo. But now the "eject/sync" panel is not coming up anymore, and I can't get it to come up so that I can sync books into my ereader. I've tried to call Borders tech support, but I get switched from one place to another without getting to anyone to help = kind of a circular run-around. Can anyone tell me how to get the "sync" button and the "eject" button to come back. I keep getting a book from my "Current Reading" list in that space, and can't get it out! Help! Thanks!! res0ru57

GeoffC · 02-02-2011, 05:48 AM

Welcome to Mobileread ....

You may get a quick answer by posting the question in the Kobo Forum

Valmore Daniels · 02-02-2011, 09:08 AM

welcome

KjellM · 02-02-2011, 10:03 PM

The "Current Reading" book shows when the Desktop application does NOT detect a Kobo e-Reader connected, by the USB cable, to the computer.

A couple of questions:
1) Which Kobo e-Reader do you have (original or WiFi) ?
2) What version of firmware do you have on the Kobo (Menu/Settings will show you this) ?
3) What version of the Desktop do you have (click on the "i" at the top right)? Current version is 1.8.
4) What type of computer and OS do you have (for ex. PC and Windows-XP) ?

When you connect the Kobo to the computer with a USB cable it should show up as a disk drive in Windows Explorer or the equivalent on a Mac or Linux. Does it ?

PeterT · 02-02-2011, 11:54 PM

Have you tried a different USB cable and/or port on your computer?

bluesgirl1976 · 02-19-2011, 05:34 PM

I am having issues myself with Kobo and am not the expert here but when you plug in USB port you must select manage library on the Kobo screen if you select keep reading or keep the Kobo off you will just see the book you are currently reading at the lower left....not eject or sync.

02-01-2011, 10:14 PM	#1
res0ru57 Junior Member Posts: 1 Karma: 10 Join Date: Feb 2011 Device: Kobo Ereader	Help with Borders Desktop App Hi, I'm a new user of this forum, and I signed up because I need help in using my Kobo Ereader. I have the Borders Desktop App which I installed to be able to buy ebooks from Borders to sync into my Kobo. But now the "eject/sync" panel is not coming up anymore, and I can't get it to come up so that I can sync books into my ereader. I've tried to call Borders tech support, but I get switched from one place to another without getting to anyone to help = kind of a circular run-around. Can anyone tell me how to get the "sync" button and the "eject" button to come back. I keep getting a book from my "Current Reading" list in that space, and can't get it out! Help! Thanks!! res0ru57

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02-02-2011, 05:48 AM	#2
GeoffC Chocolate Grasshopper ... Posts: 27,600 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	Welcome to Mobileread .... You may get a quick answer by posting the question in the Kobo Forum

02-02-2011, 09:08 AM	#3
Valmore Daniels Grand Sorcerer Posts: 6,592 Karma: 2822668 Join Date: Jul 2010 Device: Kindle	welcome

02-02-2011, 10:03 PM	#4
KjellM Connoisseur Posts: 57 Karma: 155580 Join Date: Jun 2010 Location: BC, Canada Device: Kobo, Glo HD, Aura ONE	The "Current Reading" book shows when the Desktop application does NOT detect a Kobo e-Reader connected, by the USB cable, to the computer. A couple of questions: 1) Which Kobo e-Reader do you have (original or WiFi) ? 2) What version of firmware do you have on the Kobo (Menu/Settings will show you this) ? 3) What version of the Desktop do you have (click on the "i" at the top right)? Current version is 1.8. 4) What type of computer and OS do you have (for ex. PC and Windows-XP) ? When you connect the Kobo to the computer with a USB cable it should show up as a disk drive in Windows Explorer or the equivalent on a Mac or Linux. Does it ?

02-02-2011, 11:54 PM	#5
PeterT Grand Sorcerer Posts: 12,154 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	Have you tried a different USB cable and/or port on your computer?

02-19-2011, 05:34 PM	#6
bluesgirl1976 Member Posts: 14 Karma: 12972 Join Date: Feb 2011 Location: Maryland Device: kobo touch/Kobo wi-fi	I am having issues myself with Kobo and am not the expert here but when you plug in USB port you must select manage library on the Kobo screen if you select keep reading or keep the Kobo off you will just see the book you are currently reading at the lower left....not eject or sync.

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