Kobo Price Match - does it work? - Page 4

CmplxAdSys · 10-28-2017, 01:11 AM

Yep, ditto for me: the price match was denied because, with the coupon, it came out cheaper. Good to know!

stuartjmz · 10-13-2018, 01:30 AM

Resurrecting an old thread to say that so far, I've found most of the prices on Kobo NZ comparable to Amazon, and of the three I've bought in the last two days, only Sue Grafton's last was cheaper on Google Books. Now to see if they give me my four bucks back!

Squirsier · 10-15-2018, 02:06 PM

I resorted to Kobo's pricematch recently on The Penguin Book of Japanese Short Stories, which was oddly less expensive on iBooks.

They did a refund without any fuss.

RobertJSawyer · 10-15-2018, 09:45 PM

Yes, in my experience, it works fine every time. I've used it many times without a problem.

I note though, that at least in Canada, the Kobo store does sometimes have better prices than Amazon.ca for the same ebook anyway. (And most often the prices are the same.)

darryl · 10-16-2018, 03:23 AM

Yes. For ebooks agency pricing just about ensures this on Big 5 publications. It's about time the DOJ went after them again in the US. In Australia, our ACC never bothered in the first place, though its not too late. I'm not sure what happened in Canada, but the demise of the wholesale model has certainly cost consumers everywhere.

bgalbrecht · 10-17-2018, 10:21 PM

A few years ago, I had a problem where Kobo US ignored one of my price match requests for a almost two weeks in December, but eventually gave me a credit after I opened a support ticket. I also had one where it got rejected, I think I bought the book shortly after Kobo had raised the price, but it was still on sale at Amazon, and I ended up sending a screen print, and they did the match after all.

I don't know about the Big 5, but I complained to an indie press representative at Worldcon because they tended to have sales at Amazon, and maybe B&N, but not Kobo, and they claimed it was because Kobo wasn't as good as Amazon for setting up one day sales. I'm not sure I believe them, but I'd be more annoyed if Kobo didn't price match.

bgalbrecht · 10-18-2018, 04:09 PM

I price matched something from Google play yesterday, and they requested a screenshot for the price, which I had, fortunately. I asked, and they said if I can price match against either Amazon or Google, it's easier for them to check against Amazon because they are in Canada, and it will show the Canadian price for them in Google Play. In general, I recommend always saving a screenshot any time you price match.

10-16-2018, 03:23 AM	#50
darryl Wizard Posts: 3,108 Karma: 60231510 Join Date: Nov 2011 Location: Australia Device: Kobo Aura H2O, Kindle Oasis, Huwei Ascend Mate 7	Yes. For ebooks agency pricing just about ensures this on Big 5 publications. It's about time the DOJ went after them again in the US. In Australia, our ACC never bothered in the first place, though its not too late. I'm not sure what happened in Canada, but the demise of the wholesale model has certainly cost consumers everywhere. Last edited by darryl; 10-16-2018 at 03:26 AM.

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10-28-2017, 01:11 AM	#46
CmplxAdSys Enthusiast Posts: 46 Karma: 10 Join Date: Jul 2015 Device: Kobo Aura H20	Yep, ditto for me: the price match was denied because, with the coupon, it came out cheaper. Good to know!

10-13-2018, 01:30 AM	#47
stuartjmz Nameless Being	Resurrecting an old thread to say that so far, I've found most of the prices on Kobo NZ comparable to Amazon, and of the three I've bought in the last two days, only Sue Grafton's last was cheaper on Google Books. Now to see if they give me my four bucks back!

10-15-2018, 02:06 PM	#48
Squirsier Addict Posts: 269 Karma: 38416 Join Date: Nov 2009 Location: Longueuil, QC Device: Sony: PRS-300, PRS-350. Kobo: Aura v2, Clara HD, Libra 2	I resorted to Kobo's pricematch recently on The Penguin Book of Japanese Short Stories, which was oddly less expensive on iBooks. They did a refund without any fuss.

10-15-2018, 09:45 PM	#49
RobertJSawyer Guru Posts: 730 Karma: 3871570 Join Date: Jun 2006 Location: Toronto Device: Kobo Libra 2, Clara 2E, and Clara HD; Kindle PaperWhite	Yes, in my experience, it works fine every time. I've used it many times without a problem. I note though, that at least in Canada, the Kobo store does sometimes have better prices than Amazon.ca for the same ebook anyway. (And most often the prices are the same.)

10-17-2018, 10:21 PM	#51
bgalbrecht Wizard Posts: 1,806 Karma: 13399999 Join Date: Aug 2007 Location: US Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4	A few years ago, I had a problem where Kobo US ignored one of my price match requests for a almost two weeks in December, but eventually gave me a credit after I opened a support ticket. I also had one where it got rejected, I think I bought the book shortly after Kobo had raised the price, but it was still on sale at Amazon, and I ended up sending a screen print, and they did the match after all. I don't know about the Big 5, but I complained to an indie press representative at Worldcon because they tended to have sales at Amazon, and maybe B&N, but not Kobo, and they claimed it was because Kobo wasn't as good as Amazon for setting up one day sales. I'm not sure I believe them, but I'd be more annoyed if Kobo didn't price match.

10-18-2018, 04:09 PM	#52
bgalbrecht Wizard Posts: 1,806 Karma: 13399999 Join Date: Aug 2007 Location: US Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4	I price matched something from Google play yesterday, and they requested a screenshot for the price, which I had, fortunately. I asked, and they said if I can price match against either Amazon or Google, it's easier for them to check against Amazon because they are in Canada, and it will show the Canadian price for them in Google Play. In general, I recommend always saving a screenshot any time you price match.