Kobo WiFi having problems

[yummygummy]

My Kobo is not being recognized by Windows properly and only shows up as a blank drive with the name KOBOEREADER. I have only loaded books through Calibre and havent attempted any of the "hacks" found in the wiki on my device. Can anyone help pls?
---Edit---
I think I found the problem...but i need a "image" of the sd card inside my Kobo apparently.
Does anyone have an image of their SD card they can zap over to me? Any help is greatly appreciated
---Edit2---
I pulled apart my Kobo and plugged the SD card into the computer, and the KoboeReader partition was completely empty. Has anyone else had these symptoms before?

[DNSB]

It sounds as if you are going to need to do a factory reset to restore the visible partition.

Not absolutely certain but I seem to remember that holding in the home button while powering on the Kobo triggers a factory reset on a Kobo Wifi.

https://www.mobileread.com/forums/showpost.php?p=1612872

You might want to give this a try.

Regards,
David

[yummygummy]

Originally Posted by DNSB

It sounds as if you are going to need to do a factory reset to restore the visible partition.

Not absolutely certain but I seem to remember that holding in the home button while powering on the Kobo triggers a factory reset on a Kobo Wifi.

https://www.mobileread.com/forums/showpost.php?p=1612872

You might want to give this a try.

Regards,
David

No luck...It looks like it goes through the process of performing a factory reset, but there's no change.

[Ken Maltby]

You should check the posts in the Developer's Corner for an image file and the instructions to write the image onto a uSD card.
https://www.mobileread.com/forums/sho...d.php?t=209122

Luck;
Ken

[yummygummy]

Alright, thanks for your help