Glo Kobo Glo won't turn on.

DragonOfEden · 08-11-2017, 03:26 PM

Greetings!

I have a Kobo Glo HD that I haven't used in a while, but there is now a problem with it. It was frozen on the homepage so I turned it off. No problem. But now it won't turn back on! I put it on charge but it didn't respond. No lights flickering - nothing. Dead, it seems. So I left it on charge for a couple of hours and then I noticed a solid red light beneath the power button (Not sure what that means). Still, it won't turn on. I left it on charge overnight and now there is no longer a red light, and it still won't turn. I've tried holding the power button for X seconds, and used a paperclip to press the reset button. I also took the back cover off and unplugged the battery and replugged it. Still nothing. I have no idea what's wrong with it. It's it excellent condition and hasn't been dropped at all. Any suggestions would be much appreciated.

Thanks!

JSWolf · 08-11-2017, 03:30 PM

Try plugging it into the computer's USB port and see if that wakes it up.

Cinisajoy · 08-11-2017, 04:15 PM

If Jon's idea doesn't work, plug it into a wall charger for 24 hours.
Even if Jon's idea works, still plug it into a wall charger for several hours or until you get the charged light.

meeera · 08-13-2017, 03:16 AM

Different cable? Just in case?

Larken · 08-20-2017, 09:17 PM

I've started having the same issue as DragonofEden with my Kobo Glo HD. I've tried everything I can think of. Two different charge cables. Paperclip in the hole. Opened the back and detached the battery. Also have the red light under the power button. Does it turn green after it's charged?

If anyone has any other suggestions, I'd appreciate it. I'm on vacation and going nuts with nothing to read!

Larken · 08-22-2017, 08:31 AM

Well, I woke yesterday morning and my reader was responsive again after charging all night. The previous day, I had it on the charger for a few hours, but it wouldn't do anything. I'm not sure why all night charging would make any difference, but at least it's working again.

Maybe I should use this as an excuse to get the newer model...

08-11-2017, 03:26 PM	#1
DragonOfEden Junior Member Posts: 1 Karma: 10 Join Date: Aug 2017 Device: none	Kobo Glo won't turn on. Greetings! I have a Kobo Glo HD that I haven't used in a while, but there is now a problem with it. It was frozen on the homepage so I turned it off. No problem. But now it won't turn back on! I put it on charge but it didn't respond. No lights flickering - nothing. Dead, it seems. So I left it on charge for a couple of hours and then I noticed a solid red light beneath the power button (Not sure what that means). Still, it won't turn on. I left it on charge overnight and now there is no longer a red light, and it still won't turn. I've tried holding the power button for X seconds, and used a paperclip to press the reset button. I also took the back cover off and unplugged the battery and replugged it. Still nothing. I have no idea what's wrong with it. It's it excellent condition and hasn't been dropped at all. Any suggestions would be much appreciated. Thanks!

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08-11-2017, 03:30 PM	#2
JSWolf Resident Curmudgeon Posts: 73,970 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Try plugging it into the computer's USB port and see if that wakes it up.

08-11-2017, 04:15 PM	#3
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	If Jon's idea doesn't work, plug it into a wall charger for 24 hours. Even if Jon's idea works, still plug it into a wall charger for several hours or until you get the charged light.

08-13-2017, 03:16 AM	#4
meeera Grand Sorcerer Posts: 5,658 Karma: 66420972 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Different cable? Just in case?

08-20-2017, 09:17 PM	#5
Larken Where's the backlight?? Posts: 52 Karma: 2089116 Join Date: Sep 2009 Location: Indianapolis, IN Device: Samsung Galaxy Tab S 8.4 and Kobo Glo HD	I've started having the same issue as DragonofEden with my Kobo Glo HD. I've tried everything I can think of. Two different charge cables. Paperclip in the hole. Opened the back and detached the battery. Also have the red light under the power button. Does it turn green after it's charged? If anyone has any other suggestions, I'd appreciate it. I'm on vacation and going nuts with nothing to read!

08-22-2017, 08:31 AM	#6
Larken Where's the backlight?? Posts: 52 Karma: 2089116 Join Date: Sep 2009 Location: Indianapolis, IN Device: Samsung Galaxy Tab S 8.4 and Kobo Glo HD	Well, I woke yesterday morning and my reader was responsive again after charging all night. The previous day, I had it on the charger for a few hours, but it wouldn't do anything. I'm not sure why all night charging would make any difference, but at least it's working again. Maybe I should use this as an excuse to get the newer model...