Onyx Boox C67ML Stuck

[djrichard]

Originally Posted by djrichard

Couldn't solve this via email with Onyx, so ended up mailing mine to Onyx. They said it needed to be rooted, which they'll do. But to be honest, I'm not sure how that's in the critical path. In any case, I'll keep this thread posted on how this plays out. I just sent mine back in September, so it's probably arriving there now.

- David

So just got a response back from Onyx today. Apparently they had my device fixed over a month ago, but when they sent the notifying email out, they didn't send it properly. Oh well, better late than never.

Anyways, they just need me to pay $25 for shipping back to US. Not a big deal, I sent it. I'll report back with a status update once I receive it.

FYI, it cost me roughly $25 to send the device to Onyx from the US. They gave me an address in English, and just to be safe I also put down the address in Chinese which seemed to correlate; it's the "REPAIRS" address in Chinese from this website: http://www.booxstore.com/index.php/z...10-27-02-16-59 . But I wouldn't send the device to that address without first getting an email from Onyx requesting that your device be shipped.

[bobber]

i have the same problem after updating tot 1.7.5.
does anyone have a older firmware version? for the c67ml (not carta)

[bobber]

Originally Posted by djrichard

I'm having the same issue with the same firmware. Have C67ml without Carta (purchased December 2014) which had original firmware (think it was v1.6.5). Tried updating the firmware and I get the same result as fsiefken: a spinning "starting up" screen.

Anybody have a plan B?

Thanks!

i had the same problem. I received the 1.7.0 firmware . Installed it and everything is working.

[djrichard]

Originally Posted by bobber

i had the same problem. I received the 1.7.0 firmware . Installed it and everything is working.

Did you get that from Onyx? I kept asking them for an older firmware, but I wasn't able to get anywhere with them on that. Instead they said I had to send them my device.

[djrichard]

Originally Posted by djrichard

So just got a response back from Onyx today. Apparently they had my device fixed over a month ago, but when they sent the notifying email out, they didn't send it properly. Oh well, better late than never.

Got the device back today from Onyx; they shipped it via DHL. Looks to be working fine. Has the latest firmware on it. Also has Google Play Store on it .

[bobber]

Nice to hear that they fixed the problem. Ps. I got the firmware from the e store were i bought the e ereader.

[powmonk]

Any chance someone can link to 1.7.0? I can't see to find it anywhere and I've got 2 dead readers (Carta + standard)

[pall.e]

Hey bobber, if you can either send me the firmware or post a link, I am willing to host it for people.

[bobber]

If some one needs it let me know

[arboon]

@Bobber: Is the 1.7.0 version still available?

[jgon]

Originally Posted by Jochman

Hi,
I've recently bought Onyx Boox C67ML Carta. After using it for awhile the device got into the screen saver and there's no response from the device.

I've tried to use adb command but the computer is not recognizing the device. Also I tried to charge it, the charging led went red and that's it. Do you have any idea?
(Yes, tried the reset button)

I had the same problem and solved it with this procedure:
https://www.mobileread.com/forums/sh...d.php?t=284619
Regards