02-05-2011, 06:33 PM | #1 |
Junior Member
Posts: 1
Karma: 10
Join Date: Feb 2011
Device: Kindle
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Kindle won't turn on
Hi.
I am trying to trouble shoot for my daughter. I got her a Kindle for Christmas. It had been working fine. Now, however, it will not turn on or display anything other than a gray screen. Please help |
02-05-2011, 06:50 PM | #2 |
Connoisseur
Posts: 59
Karma: 76
Join Date: Jan 2011
Device: Kindle 3 Wifi
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trying holding the power button to the right for 15 seconds, and see what it does. Have you tried plugging it in the computer and see if it does anything?
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02-05-2011, 06:55 PM | #3 |
Professional Adventuress
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Join Date: Sep 2009
Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!)
Device: Kindle, the original! Times Two! and gifting an International Kindle
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also make certain that it is thouroughly charged
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02-05-2011, 07:25 PM | #4 |
Wizard
Posts: 1,105
Karma: 1025784
Join Date: Oct 2010
Device: WiFi Kindle3
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Also are you possibly using the Amazon NON-lighted case? That case can cause reboots and other problems. I've also read to hold the slider switch for 30-40 seconds. As asked, if you hook up the usb cable to a computer, do you see the kindle as a drive under Explorer?
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02-06-2011, 09:17 AM | #5 |
Wizard
Posts: 2,426
Karma: 6561538
Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
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Give it a 12 hour charge. Your battery may need to be awakened.
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