Not sure where this should go

jerryleejr · 06-21-2008, 09:51 AM

I am unable to load an avatar to my profile. It say upload failed everytime I save my selection. It is under the size requirments both dimensions and KB.

JJ

zelda_pinwheel · 06-21-2008, 09:53 AM

what kind of file is it ? i don't see why file type should be a problem, as long as it's an image, but you never know. can you try to save the image as a different format ? or try to upload a different image, as a test ?

RickyMaveety · 06-21-2008, 11:27 AM

Make certain the file name is all one word. No spaces. That can sometimes be a problem.

zelda_pinwheel · 06-21-2008, 11:33 AM

yes, actually, try renaming it to something short with no special characters and no spaces. like avatar.jpg (or .gif or .png).

jerryleejr · 06-23-2008, 12:40 PM

Its name is short and oneword
I dont know I will keep trying

JJ

Alexander Turcic · 06-23-2008, 03:37 PM

jerry, feel free to send me your avatar by e-mail and I'll have a look at it. -> alexander [at] mobileread [dot] com.

06-21-2008, 09:51 AM	#1
jerryleejr Koby-rific! Posts: 941 Karma: 191112 Join Date: Jan 2008 Location: 2' From My MacBook Pro Device: Kobo Sage,Kobo Aura One, Glo HD,PRS-T1,PRS-950, PRS 300, PRS 350	Not sure where this should go I am unable to load an avatar to my profile. It say upload failed everytime I save my selection. It is under the size requirments both dimensions and KB. JJ

06-21-2008, 09:53 AM	#2
zelda_pinwheel zeldinha zippy zeldissima Posts: 27,827 Karma: 921169 Join Date: Dec 2007 Location: Paris, France Device: eb1150 & is that a nook in her pocket, or she just happy to see you?	what kind of file is it ? i don't see why file type should be a problem, as long as it's an image, but you never know. can you try to save the image as a different format ? or try to upload a different image, as a test ?

06-21-2008, 11:27 AM	#3
RickyMaveety Holy S**T!!! Posts: 5,213 Karma: 108401 Join Date: Jun 2008 Location: San Diego, California!! Device: Kindle and iPad	Make certain the file name is all one word. No spaces. That can sometimes be a problem.

06-21-2008, 11:33 AM	#4
zelda_pinwheel zeldinha zippy zeldissima Posts: 27,827 Karma: 921169 Join Date: Dec 2007 Location: Paris, France Device: eb1150 & is that a nook in her pocket, or she just happy to see you?	yes, actually, try renaming it to something short with no special characters and no spaces. like avatar.jpg (or .gif or .png).

06-23-2008, 12:40 PM	#5
jerryleejr Koby-rific! Posts: 941 Karma: 191112 Join Date: Jan 2008 Location: 2' From My MacBook Pro Device: Kobo Sage,Kobo Aura One, Glo HD,PRS-T1,PRS-950, PRS 300, PRS 350	Its name is short and oneword I dont know I will keep trying JJ

06-23-2008, 03:37 PM	#6
Alexander Turcic Fully Converged Posts: 18,163 Karma: 14021202 Join Date: Oct 2002 Location: Switzerland Device: Too many to count here.	jerry, feel free to send me your avatar by e-mail and I'll have a look at it. -> alexander [at] mobileread [dot] com.

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