Classic Unsurprisingly, B&N blows the launch date

terekkincaid · 11-30-2009, 05:14 PM

I pre-ordered the nook day one and had a Nov 30 ship date. I just got an email saying I now won't get it until the 7th (same as the stores). To help stem the tide of angry customers, we've been given free overnight shipping and a $10 coupon (no strings attached, it seems). In fact, I could probably still cancel my order and keep the $10

At any rate, this doesn't bode well for the folks with ship dates right before Christmas. I'm sure my nook has a date with eBay now...

Copynik · 11-30-2009, 05:18 PM

Several of us are in the same boat. In another thread on this forum, someone mentioned the possibility that the Spring Design lawsuit had something to do with the delay. No matter what the cause, it is very frustrating and poorly timed. They could've given us a head's up earlier, but then of course they'd lose out on nook sales to other e-reader companies on "Black Monday".

I'm not ready to throw in the towel just yet, but think it was handled very poorly by B&N.

Texan08 · 11-30-2009, 05:18 PM

I got the same email, at least they made a response, waited this long another week won't matter.

abookreader · 11-30-2009, 05:29 PM

Pure guess on my part but reading on the B&N board it looks like some people who were expecting shipping today are being told by 12-9, some are being told by 12-11, and some are being told by 12-14.

That does not say to me "We have these units ready to go and are awaiting the judge's decision." That says "We don't have nooks ready to ship and we're hoping they come online soon."

kindlekitten · 11-30-2009, 06:51 PM

Quote:

Originally Posted by abookreader

Pure guess on my part but reading on the B&N board it looks like some people who were expecting shipping today are being told by 12-9, some are being told by 12-11, and some are being told by 12-14.

That does not say to me "We have these units ready to go and are awaiting the judge's decision." That says "We don't have nooks ready to ship and we're hoping they come online soon."

actually I think it is more like; "our lawyers are dancing as fast as they can (and a bunch of people are going into the new year without a job)"

tautologico · 11-30-2009, 11:40 PM

Quote:

Originally Posted by kindlekitten

actually I think it is more like; "our lawyers are dancing as fast as they can (and a bunch of people are going into the new year without a job)"

But if it were just legal trouble, it would be cleared for everyone at the same time. If B&N had a limited amount of devices to ship yesterday but didn't ship because of legal reasons, it would still have all these units ready to ship as soon as the legal situation clears (plus all the units produced in the meantime). If people that pre-ordered at about the same time are being given different timeframes for shipping, this could mean that there's a production bottleneck.

kindlekitten · 12-01-2009, 01:05 AM

uh-huh...

Propheous · 12-01-2009, 09:12 AM

To be honest I am not sure why everyone's panties are in a twist. Anyone who did not anticipate a delay in receiving their product was pretty much ignorant of how first gen technology gets pushed out. Most products that have been released in the last few years have all had major delays in the first runs. Right now we are looking at what a 1 week set back from the first ever batch of this product. I feign surprise and grab my heart as I sink to the floor my dreams crushed by this unexpected news.

No offense but grow up, this is how businesses work. We no longer expect to get things on estimated dates, hasn't been like in a long time. If things start to stretch beyond a week into a couple weeks then we have a legitimate concern and our ire should be rank with the blood of those we want to slay. As for right now I think we are all over reacting just a little bit.

WT Sharpe · 12-01-2009, 09:36 AM

Quote:

Originally Posted by Propheous

To be honest I am not sure why everyone's panties are in a twist. Anyone who did not anticipate a delay in receiving their product was pretty much ignorant of how first gen technology gets pushed out. Most products that have been released in the last few years have all had major delays in the first runs. Right now we are looking at what a 1 week set back from the first ever batch of this product. I feign surprise and grab my heart as I sink to the floor my dreams crushed by this unexpected news.

No offense but grow up, this is how businesses work. We no longer expect to get things on estimated dates, hasn't been like in a long time. If things start to stretch beyond a week into a couple weeks then we have a legitimate concern and our ire should be rank with the blood of those we want to slay. As for right now I think we are all over reacting just a little bit.

My panties are not in a twist, thank you very much.

They're in a bunch.

rfog · 12-01-2009, 09:40 AM

Quote:

Originally Posted by Propheous

To be honest I am not sure why everyone's panties are in a twist. Anyone who did not anticipate a delay in receiving their product was pretty much ignorant of how first gen technology gets pushed out. Most products that have been released in the last few years have all had major delays in the first runs.

Well, Amazon didn´t, as didn't others. Perhaps problem here is sell the milk before having the cow. Company I work for, when announce a date, has devices ready to release the day annonuce was done... to give press and prefered customers and so.

Rootman · 12-01-2009, 10:20 AM

Quote:

Originally Posted by WT Sharpe

My panties are not in a twist, thank you very much.

They're in a bunch.

Yes, why any fool knows that only KNICKERS get in a twist, and indeed it is panties get in a bunch - or wad as the case may be.

supermighty · 12-01-2009, 10:22 AM

Do you work for Apple?

Propheous · 12-01-2009, 11:20 AM

Quote:

Originally Posted by Rootman

Yes, why any fool knows that only KNICKERS get in a twist, and indeed it is panties get in a bunch - or wad as the case may be.

*bows*

I stand corrected.

abookreader · 12-01-2009, 12:20 PM

Quote:

Anyone who did not anticipate a delay in receiving their product was pretty much ignorant of how first gen technology gets pushed out.

Yes all you upset people! Its your own fault for thinking November 30th meant November 30th. Too bad you aren't all smart and educated in the ways of the world like this guy.

WT Sharpe · 12-02-2009, 10:13 AM

Quote:

Originally Posted by Propheous

*bows*

I stand corrected.

All is forgiven!!!

11-30-2009, 05:14 PM	#1
terekkincaid Connoisseur Posts: 58 Karma: 196 Join Date: Oct 2009 Device: nook	Unsurprisingly, B&N blows the launch date I pre-ordered the nook day one and had a Nov 30 ship date. I just got an email saying I now won't get it until the 7th (same as the stores). To help stem the tide of angry customers, we've been given free overnight shipping and a $10 coupon (no strings attached, it seems). In fact, I could probably still cancel my order and keep the $10 At any rate, this doesn't bode well for the folks with ship dates right before Christmas. I'm sure my nook has a date with eBay now...

11-30-2009, 05:18 PM	#3
Texan08 Member Posts: 11 Karma: 10 Join Date: Oct 2009 Device: Kindle 2	It's Coming I got the same email, at least they made a response, waited this long another week won't matter.

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11-30-2009, 05:18 PM	#2
Copynik Member Posts: 20 Karma: 10 Join Date: Nov 2009 Location: NJ, USA Device: nook	Several of us are in the same boat. In another thread on this forum, someone mentioned the possibility that the Spring Design lawsuit had something to do with the delay. No matter what the cause, it is very frustrating and poorly timed. They could've given us a head's up earlier, but then of course they'd lose out on nook sales to other e-reader companies on "Black Monday". I'm not ready to throw in the towel just yet, but think it was handled very poorly by B&N.

11-30-2009, 05:29 PM	#4
abookreader Wizard Posts: 1,516 Karma: 2567610 Join Date: Oct 2009 Device: Kindles - Keyboard, Fire, 2-US, iPhone, iPAD	Pure guess on my part but reading on the B&N board it looks like some people who were expecting shipping today are being told by 12-9, some are being told by 12-11, and some are being told by 12-14. That does not say to me "We have these units ready to go and are awaiting the judge's decision." That says "We don't have nooks ready to ship and we're hoping they come online soon."

12-01-2009, 01:05 AM	#7
kindlekitten Professional Adventuress Posts: 13,368 Karma: 50260224 Join Date: Sep 2009 Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!) Device: Kindle, the original! Times Two! and gifting an International Kindle	uh-huh...

12-01-2009, 09:12 AM	#8
Propheous Connoisseur Posts: 54 Karma: 330 Join Date: Nov 2009 Device: Nook	To be honest I am not sure why everyone's panties are in a twist. Anyone who did not anticipate a delay in receiving their product was pretty much ignorant of how first gen technology gets pushed out. Most products that have been released in the last few years have all had major delays in the first runs. Right now we are looking at what a 1 week set back from the first ever batch of this product. I feign surprise and grab my heart as I sink to the floor my dreams crushed by this unexpected news. No offense but grow up, this is how businesses work. We no longer expect to get things on estimated dates, hasn't been like in a long time. If things start to stretch beyond a week into a couple weeks then we have a legitimate concern and our ire should be rank with the blood of those we want to slay. As for right now I think we are all over reacting just a little bit.

12-01-2009, 10:22 AM	#12
supermighty Groupie Posts: 165 Karma: 6384806 Join Date: Aug 2007 Location: Walled City Device: Kobo Libre 2	Do you work for Apple?