Touch PC doesn't recognize my kobo touch

cmleung · 12-18-2011, 11:32 AM

I wasn't able to setup and configure my kobo touch, my kobo desktop simply doesn't see my kobo touch when connected. When I connected, the reader shows connected and charged. First I thought it was defective, but my husband try to set it up on his PC and it works perfectly, so it is not the ereader. I tried uninstall and reinstall the software, no luck. Both of us run windows 7, so it is not the os. I tried to plug in my usb stick on to the same usb port, it works, switching usb port doesn't help, so it is not the usb ports. After hours / days of trying I am ready to give up!

Anyone have any idea what else I can do?

C.

The Terminator · 12-18-2011, 12:43 PM

Are you able to just use your husbands computer to get it set up? And then use WiFi to get book onto your Kobo? You could still shop on the computer but then sync over WiFi.

cmleung · 12-18-2011, 02:12 PM

yes and my husband said the same thing. I have a lot of pdfs loaded in my adobe digital edition on my laptop which I want to sync with my touch. It is just more convenience for me.

cmleung · 12-18-2011, 02:36 PM

Finally I got it working!
Just in case anyone have the same problem, this is what I did.
1. Start -> Devices and Printers.
2. While have my kobo plugin, I click "Add a device" on the top menu
3. Windows did manage to find the ereader and install driver.
4. Under the Devices and Printers screen, eReader appears under Devices now.
5. Open kobo desktop and there it is!
6. Open my ADE, there it is also! Drag and drop all my pdfs there works

C.

12-18-2011, 11:32 AM	#1
cmleung Junior Member Posts: 5 Karma: 10 Join Date: Oct 2011 Device: none	PC doesn't recognize my kobo touch I wasn't able to setup and configure my kobo touch, my kobo desktop simply doesn't see my kobo touch when connected. When I connected, the reader shows connected and charged. First I thought it was defective, but my husband try to set it up on his PC and it works perfectly, so it is not the ereader. I tried uninstall and reinstall the software, no luck. Both of us run windows 7, so it is not the os. I tried to plug in my usb stick on to the same usb port, it works, switching usb port doesn't help, so it is not the usb ports. After hours / days of trying I am ready to give up! Anyone have any idea what else I can do? C.

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12-18-2011, 12:43 PM	#2
The Terminator Retired Posts: 2,552 Karma: 37638420 Join Date: Nov 2010 Location: Vancouver Island Canada Device: Kobo Touch, Optimus One (2.3), Nexus 7 (4.2)	Are you able to just use your husbands computer to get it set up? And then use WiFi to get book onto your Kobo? You could still shop on the computer but then sync over WiFi.

12-18-2011, 02:12 PM	#3
cmleung Junior Member Posts: 5 Karma: 10 Join Date: Oct 2011 Device: none	yes and my husband said the same thing. I have a lot of pdfs loaded in my adobe digital edition on my laptop which I want to sync with my touch. It is just more convenience for me.

12-18-2011, 02:36 PM	#4
cmleung Junior Member Posts: 5 Karma: 10 Join Date: Oct 2011 Device: none	Finally I got it working! Just in case anyone have the same problem, this is what I did. 1. Start -> Devices and Printers. 2. While have my kobo plugin, I click "Add a device" on the top menu 3. Windows did manage to find the ereader and install driver. 4. Under the Devices and Printers screen, eReader appears under Devices now. 5. Open kobo desktop and there it is! 6. Open my ADE, there it is also! Drag and drop all my pdfs there works C.

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