Classic Nook is frozen

trackmom · 01-05-2011, 08:13 AM

Hi all,

I need some help, I plugged my new nook into the wall charger last night and when I woke up this morning it is frozen in the "your nook is starting up" screen.

Any ideas on how I can get it working again?

Thanks for your help in advance.

trackmom · 01-05-2011, 08:26 AM

Oh I should add that the touch screen works perfectly! lol

JMyers · 01-05-2011, 08:30 AM

Remove the back then remove the battery. Plug the nook in to the charger without the battery then put the battery back in. Turn it on and allow it to fully charge. I hope it helps.

trackmom · 01-05-2011, 09:58 AM

Thanks JMyers, I will try this when I get home tonight... I sure hope so!!

jasoraso · 01-05-2011, 03:02 PM

Before you try and remove the battery, I would hold the power button down for 30 seconds. If this doesn't work, try it again.

trackmom · 01-05-2011, 03:56 PM

Thanks jasoraso... that worked.. I will keep both ideas for the next time that this happens....

Does it happen often?

jasoraso · 01-05-2011, 03:57 PM

It happened to me once ... I haven't seen any other reports, though - so I think the answer is no, it doesn't happen often

JMyers · 01-05-2011, 09:28 PM

I had mine freeze up just once. I have had it since Feb 2010. I called tech and they walked me through what to do. The guy told me what happens is the battery discharges and gets so low it won't do anything so pulling the battery out then hooking up the charger then reinserting the battery then allowing it to fully charge corrects the problem if all else fails.
Glad it's fixed now.

01-05-2011, 08:13 AM	#1
trackmom Member Posts: 18 Karma: 10 Join Date: Dec 2010 Location: Canada Device: Sony E-Reader	Nook is frozen Hi all, I need some help, I plugged my new nook into the wall charger last night and when I woke up this morning it is frozen in the "your nook is starting up" screen. Any ideas on how I can get it working again? Thanks for your help in advance.

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01-05-2011, 08:26 AM	#2
trackmom Member Posts: 18 Karma: 10 Join Date: Dec 2010 Location: Canada Device: Sony E-Reader	Oh I should add that the touch screen works perfectly! lol

01-05-2011, 08:30 AM	#3
JMyers Enthusiast Posts: 38 Karma: 10 Join Date: Sep 2010 Device: classic nook	Remove the back then remove the battery. Plug the nook in to the charger without the battery then put the battery back in. Turn it on and allow it to fully charge. I hope it helps.

01-05-2011, 09:58 AM	#4
trackmom Member Posts: 18 Karma: 10 Join Date: Dec 2010 Location: Canada Device: Sony E-Reader	Thanks JMyers, I will try this when I get home tonight... I sure hope so!!

01-05-2011, 03:02 PM	#5
jasoraso Addict Posts: 228 Karma: 1212418 Join Date: Sep 2008 Device: Nook Touch, Nook Color (rooted) and Samsung Galaxy Nexus	Before you try and remove the battery, I would hold the power button down for 30 seconds. If this doesn't work, try it again.

01-05-2011, 03:56 PM	#6
trackmom Member Posts: 18 Karma: 10 Join Date: Dec 2010 Location: Canada Device: Sony E-Reader	Thanks jasoraso... that worked.. I will keep both ideas for the next time that this happens.... Does it happen often?

01-05-2011, 03:57 PM	#7
jasoraso Addict Posts: 228 Karma: 1212418 Join Date: Sep 2008 Device: Nook Touch, Nook Color (rooted) and Samsung Galaxy Nexus	It happened to me once ... I haven't seen any other reports, though - so I think the answer is no, it doesn't happen often

01-05-2011, 09:28 PM	#8
JMyers Enthusiast Posts: 38 Karma: 10 Join Date: Sep 2010 Device: classic nook	I had mine freeze up just once. I have had it since Feb 2010. I called tech and they walked me through what to do. The guy told me what happens is the battery discharges and gets so low it won't do anything so pulling the battery out then hooking up the charger then reinserting the battery then allowing it to fully charge corrects the problem if all else fails. Glad it's fixed now.

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