image viewer mode and lost highlights

locus · 01-20-2018, 03:35 AM

Hi guys,

I have a kobo aura h2o and today, just by chance, I entered in a kind of image viewer mode where I was able to zoom an image. I have no idea how I entered in that mode, but I think it's totally useful. I've tried in every way but I was not able to enter again in that mode.

When I went out of that mode, however, I noticed that all the notes and highlights I put on that book had disappeared!!

Any idea about how to enter in that mode and why I had this notes/highlight problem??

PS my kobo compared to my old kindle paperwhite si sooooooooooo slow. I have 3 GB out of 4 occupied. Could be this the problem?

My software version is 4.5.9587

davidfor · 01-20-2018, 04:10 AM

The image viewer can be used when reading a kepub. Double tap on the image and it will open. This works for both purchased and sideloaded kepubs.

I haven't had the problem with missing highlights. But, I don't read enough books that have images to test them disappearing when opening the image viewer. I'll try when I find one.

For performance, I haven't used any sort of Kindle enough to get an idea of the relative performance. But, I would recommend updating to the latest firmware which is 4.7.10413. There have been performance improvements in several area since the firmware you are using.

locus · 01-20-2018, 04:24 AM

Quote:

Originally Posted by davidfor

The image viewer can be used when reading a kepub. Double tap on the image and it will open. This works for both purchased and sideloaded kepubs.

I haven't had the problem with missing highlights. But, I don't read enough books that have images to test them disappearing when opening the image viewer. I'll try when I find one.

For performance, I haven't used any sort of Kindle enough to get an idea of the relative performance. But, I would recommend updating to the latest firmware which is 4.7.10413. There have been performance improvements in several area since the firmware you are using.

Thank you very much for your reply. I have converted all my ebooks in the kepub format via calibre . I have tried the double tap but it does not work.. I don't know if this behavior is due to the reader slowness. I'll try to do an update and see..

rashkae · 01-21-2018, 11:21 AM

Slowness with KEpub and disappearing highlights sounds like a corrupt (or otherwise non-working) database to me. You might just need to reboot/restart the device. If that doens't solve it, you might have to use the "log Off" option. That will erase your database, (you will loose all saved pages, bookmarks and highlights,) and require to re-register the kobo before you can conitnue using it, but should solve any database issues.

01-20-2018, 03:35 AM	#1
locus Enthusiast Posts: 30 Karma: 10 Join Date: Jan 2016 Device: Kindle Paperwhite	image viewer mode and lost highlights Hi guys, I have a kobo aura h2o and today, just by chance, I entered in a kind of image viewer mode where I was able to zoom an image. I have no idea how I entered in that mode, but I think it's totally useful. I've tried in every way but I was not able to enter again in that mode. When I went out of that mode, however, I noticed that all the notes and highlights I put on that book had disappeared!! Any idea about how to enter in that mode and why I had this notes/highlight problem?? PS my kobo compared to my old kindle paperwhite si sooooooooooo slow. I have 3 GB out of 4 occupied. Could be this the problem? My software version is 4.5.9587

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01-20-2018, 04:10 AM	#2
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	The image viewer can be used when reading a kepub. Double tap on the image and it will open. This works for both purchased and sideloaded kepubs. I haven't had the problem with missing highlights. But, I don't read enough books that have images to test them disappearing when opening the image viewer. I'll try when I find one. For performance, I haven't used any sort of Kindle enough to get an idea of the relative performance. But, I would recommend updating to the latest firmware which is 4.7.10413. There have been performance improvements in several area since the firmware you are using.

01-21-2018, 11:21 AM	#4
rashkae Wizard Posts: 1,142 Karma: 5061953 Join Date: Jun 2011 Location: Ontario, Canada Device: Kobo Aura HD	Slowness with KEpub and disappearing highlights sounds like a corrupt (or otherwise non-working) database to me. You might just need to reboot/restart the device. If that doens't solve it, you might have to use the "log Off" option. That will erase your database, (you will loose all saved pages, bookmarks and highlights,) and require to re-register the kobo before you can conitnue using it, but should solve any database issues.

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