Calibre does not see my Kindle

[ChipAHoy]

Originally Posted by theducks

Do you have a Sleep Cover? Leave it OPEN (no sleeping).
My Kobo hates the cover when transferring, maybe your K is the same

I have a Kindle, not a Kobo. The cover has nothing to do with this issue I am having, but thanks for replying,

[PeterT]

Originally Posted by ChipAHoy

It is a Kindle Paperwhite. Wish I knew what that additional step was to put the device into storage mode as opposed to charging mode. I have tried 3 different cables.

That step is only required on Android based devices.

Sent from my moto g(7) power using Tapatalk

[PeterT]

Does Windows Device Manager show any unknown devices?

Sent from my moto g(7) power using Tapatalk

[ChipAHoy]

Kindle does not show up under Device Managers.

Sure wish there was a fix for this.

Today I will call Amazon and Windows support to see if they can help.

[PeterT]

Originally Posted by ChipAHoy

Kindle does not show up under Device Managers.



Sure wish there was a fix for this.



Today I will call Amazon and Windows support to see if they can help.

I know but are there any unknown devices shown?

If there are none and the Kindle is not shown then the computer is not detecting anything. That means either a bad USB cable (possibly a charging only cable), a faulty USB port on the PC or a faulty USB port on the Kindle.

Sent from my moto g(7) power using Tapatalk

[crane3]

Also possible a faulty/screwed-up usb driver from microsoft. Check if there is a 'later' driver for update.

I encountered same problem when trying to update the Mars via usb as it was the 1st gen & the only possible method with firmware. I did let it go for a while as I was still able to do stuff in wifi.

Read about another person had similar problem on a newsgroup; decided to check for udates & received an usb update, coincidentally. The usb driver was an outsourced to another company by microsoft.

A bad micro$oft may be "rare" but also worthwhile checking.

[theducks]

Originally Posted by crane3

Also possible a faulty/screwed-up usb driver from microsoft. Check if there is a 'later' driver for update.

I encountered same problem when trying to update the Mars via usb as it was the 1st gen & the only possible method with firmware. I did let it go for a while as I was still able to do stuff in wifi.

Read about another person had similar problem on a newsgroup; decided to check for udates & received an usb update, coincidentally. The usb driver was an outsourced to another company by microsoft.

A bad micro$oft may be "rare" but also worthwhile checking.

I agree.
Chip
Don't look for the Kindle in the Device Manager. Look for a UNKNOWN or USB device with a Yellow mark. Delete that, then attach the Kindle again.
A corrupt detection leaves the status as a Known Un-Known.

[DNSB]

You might also want to check into using Nirsoft's USBDeview utility to display or deleted attached and detached USB devices.

[abatie]

Works great on my mac, but trying to connect my kindle to my ubuntu 18.04.1 LTS laptop, which mounts the kindle ok:

/dev/sdb 6536664 1133024 5403640 18% /media/alan/Kindle

calibre debug (after unmounting the kindle, it generates the same output):

calibre 3.21 embedded-python: False is64bit: True
Linux-4.15.0-62-generic-x86_64-with-Ubuntu-18.04-bionic Linux ('64bit', '')
('Linux', '4.15.0-62-generic', '#69-Ubuntu SMP Wed Sep 4 20:55:53 UTC 2019')
Python 2.7.15+
Linux: ('Ubuntu', '18.04', 'bionic')
Interface language: None
USB devices on system:
[['0x46d', '0xc52f', '0x2201', u'Logitech', u'USB Receiver', u''],
['0x8087', '0x7dc', '0x1', u'', u'', u''],
['0xbda',
'0x5754',
'0x4509',
u'CN06307G724874A9D0ZYA01',
u'Integrated_Webcam_HD',
u'200901010001'],
['0x1949', '0x324', '0x401', u'', u'Internal Storage', u'G000PP1292250D24'],
['0x4f3', '0x2013', '0x1112', u'ELAN', u'Touchscreen', u'']]

No disabled plugins
Looking for devices of type: MTP_DEVICE
No MTP devices connected to system

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'lo': [{'peer': '127.0.0.1', 'netmask': '255.0.0.0', 'addr': '127.0.0.1'}], 'wlp7s0': [{'broadcast': '192.168.1.255', 'netmask': '255.255.255.0', 'addr': '192.168.1.29'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

[theducks]

Originally Posted by abatie

Works great on my mac, but trying to connect my kindle to my ubuntu 18.04.1 LTS laptop, which mounts the kindle ok:

/dev/sdb 6536664 1133024 5403640 18% /media/alan/Kindle

calibre debug (after unmounting the kindle, it generates the same output):

calibre 3.21 embedded-python: False is64bit: True
Linux-4.15.0-62-generic-x86_64-with-Ubuntu-18.04-bionic Linux ('64bit', '')
('Linux', '4.15.0-62-generic', '#69-Ubuntu SMP Wed Sep 4 20:55:53 UTC 2019')
Python 2.7.15+
Linux: ('Ubuntu', '18.04', 'bionic')
Interface language: None
USB devices on system:
[['0x46d', '0xc52f', '0x2201', u'Logitech', u'USB Receiver', u''],
['0x8087', '0x7dc', '0x1', u'', u'', u''],
['0xbda',
'0x5754',
'0x4509',
u'CN06307G724874A9D0ZYA01',
u'Integrated_Webcam_HD',
u'200901010001'],
['0x1949', '0x324', '0x401', u'', u'Internal Storage', u'G000PP1292250D24'],
['0x4f3', '0x2013', '0x1112', u'ELAN', u'Touchscreen', u'']]

No disabled plugins
Looking for devices of type: MTP_DEVICE
No MTP devices connected to system

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'lo': [{'peer': '127.0.0.1', 'netmask': '255.0.0.0', 'addr': '127.0.0.1'}], 'wlp7s0': [{'broadcast': '192.168.1.255', 'netmask': '255.255.255.0', 'addr': '192.168.1.29'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

I don't see a Kindle on the attached to the computer list
BUT
your Calibre is really old, so even IF it was detected,Calibre might not recognize that it was there. Use the Official Calibre download, not the distro release

BTW with Linux-Calibre , you can only have 1 MTP device attached at any time.

[ninamcaleer]

I recently purchased a new fire tablet(10) and i cant seem to get this to show up on my calibre library! I followed the steps that the creator of calibre shared and nothing worked so here the debug output. Any kind of help would be appreciated!



calibre 5.7.2 embedded-python: True is64bit: False
Windows-10-10.0.18362 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.18362')
Python 3.8.5
Windows: ('10', '10.0.18362', '', 'Multiprocessor Free')
Interface language: en_GB
USB devices on system:
(USBDevice(vendor_id=0x1949 product_id=0x3f1 bcd=0x223 devid=usb\vid_1949&pid_03f1&rev_0223 devinst=1),
USBDevice(vendor_id=0x13d3 product_id=0x5a01 bcd=0x1608 devid=usb\vid_13d3&pid_5a01&rev_1608 devinst=2),
USBDevice(vendor_id=0x13d3 product_id=0x5a01 bcd=0x1608 devid=usb\vid_13d3&pid_5a01&rev_1608&mi_00 devinst=3),
USBDevice(vendor_id=0x13d3 product_id=0x3490 bcd=0x1 devid=usb\vid_13d3&pid_3490&rev_0001 devinst=4),
USBDevice(vendor_id=0xbda product_id=0x129 bcd=0x3960 devid=usb\vid_0bda&pid_0129&rev_3960 devinst=5),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid5aa8&rev000b devinst=6))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
['\\\\?\\usb#vid_1949&pid_03f1#g0012f0604450jfh#{6a c27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_03f1#g0012f0604450jfh#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': '1.0',
'friendly_name': '',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': 'Amazon',
'model_name': 'Fire',
'protocol': 'MTP: 1.00',
'serial_number': 'xxxx',
'storage': [],
'type': 'unknown'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{348856EC-B120-468F-99D7-F0695C05FB82}': [{'addr': '192.168.0.44', 'netmask': '255.255.255.0', 'broadcast': '192.168.0.255'}], '{253C0097-57BC-11E8-A088-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

[PeterT]

Does https://manual.calibre-ebook.com/faq.html#android-usb help?

[DNSB]

Originally Posted by ninamcaleer

I recently purchased a new fire tablet(10) and i cant seem to get this to show up on my calibre library! I followed the steps that the creator of calibre shared and nothing worked so here the debug output. Any kind of help would be appreciated!

'storage': [],
'type': 'unknown'}
Not a suitable MTP device, ignoring

The bolded line suggests that it is not seeing any available storage on your Kindle Fire. Have you rebooted your Fire and your computer? Are you placing the Fire into MTP mode when you connect it to your computer?

[austmeliamne]

This is probably old news to most, but I figured this out today after some trial and error. Thought it might help someone out in the future.

How to connect Kindle Fire 9th Gen to Calibre:

1. On your Kindle, open the settings app.
2. Go to Connected Devices --> USB
3. Under "USB used for" tap on "File Transfer"
4. Launch Calibre and your device should show up. If you have a SD card installed, that should show up as well.

You have to change the "USB used for" setting BEFORE launching Calibre. Changing this setting puts the Kindle Fire into MTP mode, allowing for file transfers. Calibre interfaces with devices using MTP.

It seems that the 9th Gen Kindle Fire OS always defaults "USB used for" to "Do Nothing" so you need to change the setting each time you connect the Kindle to your PC before launching Calibre. If you have already launched Calibre, simply close and relaunch after changing the "USB used for" setting.

[banchang]

I had the same problem, & solved it :

On your Kindle settings, go to :

Connected Devices
USB
Use USB for - choose File Transfer (No data transfer is the default you must change from)

Immediately my Kindle was recognized by Calibre.