"Add books" crashing in Calibre

ebat1111 · 06-20-2020, 01:59 PM

Hi all

When I click the Add Books button, the window opens but then immediately crashes. I've tried uninstalling and reinstalling and it's fully up-to-date.

Here's the error code:

calibre, version 4.19.0
ERROR: Unhandled exception: <b>Exception</b>:File dialog failed (return code -805306369):

calibre 4.19 embedded-python: True is64bit: False
Windows-10-10.0.18362-SP0 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.18362')
Python 2.7.16+
Windows: ('10', '10.0.18362', 'SP0', u'Multiprocessor Free')
Interface language: en_GB
Traceback (most recent call last):
File "site-packages\calibre\gui2\actions\add.py", line 494, in add_books
File "site-packages\calibre\gui2\win_file_dialogs.py", line 254, in choose_files
File "site-packages\calibre\gui2\win_file_dialogs.py", line 208, in run_file_dialog
Exception: File dialog failed (return code -805306369):

Any help appreciated!

E

theducks · 06-20-2020, 02:16 PM

Side question: Why 32 bit Calibre on your 64bit system?

Have you rebooted?
A security update may now be blocking access to a TEMP folder. Tou might need to provide it withe an exception for Calibre.exe (only if you run trusted/Official sourced copies)

PeterT · 06-20-2020, 04:29 PM

I have to say I've been having issues of late along those lines; solved them by adding CALIBRE_NO_NATIVE_FILEDIALOGS=1 to my environment.

See https://manual.calibre-ebook.com/cus...ment-variables

SteveIsOld · 11-24-2023, 04:44 PM

Quote:

Originally Posted by PeterT

I have to say I've been having issues of late along those lines; solved them by adding CALIBRE_NO_NATIVE_FILEDIALOGS=1 to my environment.

See https://manual.calibre-ebook.com/cus...ment-variables

^^^^^^^
I have been looking for a fix for a while for this problem. None of the fixes worked until I found yours. Thank you so much!

06-20-2020, 01:59 PM	#1
ebat1111 Junior Member Posts: 1 Karma: 10 Join Date: Jun 2020 Device: Kindle 5.12.2	"Add books" crashing in Calibre Hi all When I click the Add Books button, the window opens but then immediately crashes. I've tried uninstalling and reinstalling and it's fully up-to-date. Here's the error code: calibre, version 4.19.0 ERROR: Unhandled exception: <b>Exception</b>:File dialog failed (return code -805306369): calibre 4.19 embedded-python: True is64bit: False Windows-10-10.0.18362-SP0 Windows ('32bit', 'WindowsPE') 32bit process running on 64bit windows ('Windows', '10', '10.0.18362') Python 2.7.16+ Windows: ('10', '10.0.18362', 'SP0', u'Multiprocessor Free') Interface language: en_GB Traceback (most recent call last): File "site-packages\calibre\gui2\actions\add.py", line 494, in add_books File "site-packages\calibre\gui2\win_file_dialogs.py", line 254, in choose_files File "site-packages\calibre\gui2\win_file_dialogs.py", line 208, in run_file_dialog Exception: File dialog failed (return code -805306369): Any help appreciated! E

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06-20-2020, 02:16 PM	#2
theducks Well trained by Cats Posts: 29,818 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Side question: Why 32 bit Calibre on your 64bit system? Have you rebooted? A security update may now be blocking access to a TEMP folder. Tou might need to provide it withe an exception for Calibre.exe (only if you run trusted/Official sourced copies)

06-20-2020, 04:29 PM	#3
PeterT Grand Sorcerer Posts: 12,176 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	I have to say I've been having issues of late along those lines; solved them by adding CALIBRE_NO_NATIVE_FILEDIALOGS=1 to my environment. See https://manual.calibre-ebook.com/cus...ment-variables