Troubleshooting K3 freezes randomly

vangop · 04-22-2014, 12:25 PM

Hi guys,
I have my k3 for few years. Suddenly it started to freeze randomly. It started after I downloaded a new mobi book from the inet and started to read it. Can it be virus-infected? (silly, but still?)
I don't remember anything else that might cause it to do so, pattern in actions that cause it to freeze. Sometimes i can read for an hour, sometimes it freezes just after power on.
After that it restarts after a while (sometimes only after charging)
I tried to reset to factory, it didn't help.
I disassembled it and vacuumed the dust. Didn't help.
Would appreciate any suggestions. Should I try to flash the firmware again (it is 3.4)? Or it is the same result as factory reset?
Or does it look like a hardware issue (no clue why really).
Please advice

Ian.M · 04-22-2014, 04:02 PM

Factory reset then reload a SMALL number of books not including your latest ones (i.e. books you know work properly). If it still freezes its almost certainly a hardware problem and attempting to flash it may make it totally unusable.

vangop · 04-23-2014, 02:16 AM

Did a hard reset again. The device froze right after showing a welcome page. They call it welcome

So this must be a hardware issue.

04-22-2014, 12:25 PM	#1
vangop Member Posts: 15 Karma: 910 Join Date: Jun 2011 Device: kindle	K3 freezes randomly Hi guys, I have my k3 for few years. Suddenly it started to freeze randomly. It started after I downloaded a new mobi book from the inet and started to read it. Can it be virus-infected? (silly, but still?) I don't remember anything else that might cause it to do so, pattern in actions that cause it to freeze. Sometimes i can read for an hour, sometimes it freezes just after power on. After that it restarts after a while (sometimes only after charging) I tried to reset to factory, it didn't help. I disassembled it and vacuumed the dust. Didn't help. Would appreciate any suggestions. Should I try to flash the firmware again (it is 3.4)? Or it is the same result as factory reset? Or does it look like a hardware issue (no clue why really). Please advice Last edited by vangop; 04-22-2014 at 12:28 PM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
M92 - randomly powers up	truhlik_fredy	Onyx Boox	7	01-15-2014 08:00 AM
koboarc keeps restarting randomly	arcuser787	Kobo Tablets	2	03-20-2013 09:06 AM
Browser shutting down randomly?	opengirl	enTourage Archive	7	05-27-2011 12:26 PM
Randomly resetting	TallMomof2	Amazon Kindle	7	04-26-2009 08:42 PM
Starts up by itself, randomly. What the...?????	Mikeyboards	Bookeen	5	03-29-2009 02:22 AM

04-22-2014, 04:02 PM	#2
Ian.M Connoisseur Posts: 71 Karma: 57134 Join Date: Aug 2013 Device: Kindle 3 GB 3G	Factory reset then reload a SMALL number of books not including your latest ones (i.e. books you know work properly). If it still freezes its almost certainly a hardware problem and attempting to flash it may make it totally unusable.

04-23-2014, 02:16 AM	#3
vangop Member Posts: 15 Karma: 910 Join Date: Jun 2011 Device: kindle	Did a hard reset again. The device froze right after showing a welcome page. They call it welcome So this must be a hardware issue.

Advert