Libra 2 randomly restarts at select language screen.

Barty · 06-24-2022, 12:48 PM

This happens pretty regularly. It crashes and reboots to the select language screen. The first couple times I didn't know so I went through the steps and redid the set up and ended up with a new install. Now I just reboot it again by holding down the power button. It sometimes goes back to normal, sometimes resets the database and config file.

I'm on 4.33.xxx but this happens with earlier firmware too

It seems related to USB connection to PC. I side load all my books and I'm also doing some dev for Plato so I plug it in pretty often. But I always eject it safely (Windows 10). Nevertheless, there seems to be something wacky with the Libra's handling of USB

Anyone else seeing this?

Sirtel · 06-24-2022, 02:46 PM

Not me. But then I don't use Plato.

davidfor · 06-24-2022, 09:37 PM

The device restarting and prompting to do the setup frequently means the database is corrupt. Or at least lost the user details. With firmware 4.31.x, there was an problem which caused the book partition to get mounted read-only which could trigger this. And the problem would get solved by restarting the device.

I haven't seen this with 4.32 or 4.33. But, there seems to be issues with Libra 2. I don't remember seeing any USB specific issues.

06-24-2022, 12:48 PM	#1
Barty doofus Posts: 2,520 Karma: 13036221 Join Date: Sep 2010 Device: Kobo Libra 2, Kindle Voyage	Libra 2 randomly restarts at select language screen. This happens pretty regularly. It crashes and reboots to the select language screen. The first couple times I didn't know so I went through the steps and redid the set up and ended up with a new install. Now I just reboot it again by holding down the power button. It sometimes goes back to normal, sometimes resets the database and config file. I'm on 4.33.xxx but this happens with earlier firmware too It seems related to USB connection to PC. I side load all my books and I'm also doing some dev for Plato so I plug it in pretty often. But I always eject it safely (Windows 10). Nevertheless, there seems to be something wacky with the Libra's handling of USB Anyone else seeing this?

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06-24-2022, 02:46 PM	#2
Sirtel Grand Sorcerer Posts: 10,114 Karma: 224756896 Join Date: Jan 2014 Location: Estonia Device: Kobo Sage & Libra 2	Not me. But then I don't use Plato.

06-24-2022, 09:37 PM	#3
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	The device restarting and prompting to do the setup frequently means the database is corrupt. Or at least lost the user details. With firmware 4.31.x, there was an problem which caused the book partition to get mounted read-only which could trigger this. And the problem would get solved by restarting the device. I haven't seen this with 4.32 or 4.33. But, there seems to be issues with Libra 2. I don't remember seeing any USB specific issues.

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