$50 Fire In Hand - Page 2

QuantumIguana · 10-01-2015, 11:03 PM

I have a first generation Kindle Fire, any idea how the weight compares? The first gen didn't have text to speech, but it was added for later versions, does anyone know if this has it?

tomsem · 10-02-2015, 02:56 AM

Quote:

Originally Posted by QuantumIguana

I have a first generation Kindle Fire, any idea how the weight compares? The first gen didn't have text to speech, but it was added for later versions, does anyone know if this has it?

All Fire tablets since first generation have TTS.

tomsem · 10-02-2015, 02:58 AM

So have you 'In Hand' folks found Mayday on there yet? Note that it might be buried somewhere in Help screen, rather than in notification tray as before. It won't do video popup, just voice and screen share.

leebase · 10-02-2015, 08:54 AM

No mayday. I searched from the home screen and it didn't come up. I wouldn't expect on demand human support on a $50 device.

ApK · 10-02-2015, 10:04 AM

Quote:

Originally Posted by leebase

No mayday. I searched from the home screen and it didn't come up. I wouldn't expect on demand human support on a $50 device.

It says it has it right here:
http://www.amazon.com/Fire-Display-W.../dp/B00TSUGXKE

Quote:

On-device Mayday Screen Sharing +
email, web, and phone

So either you or Amazon are mistaken, and if it's them, it's going to cost them....

And they always have on-demand support for all their devices, you just need to call or push a button the web site, so putting a button on the device itself hardly seems out of the question.

leebase · 10-02-2015, 10:20 AM

Ok, I hear you. Either my tablet has it and I'm just too blind to see it, or they intended to ship the feature and didn't.

leebase · 10-02-2015, 10:21 AM

Oh, and about the "up to 7 hours video" - I'm using 25% of the battery to stream a one hour Game of Thrones episode. I suppose if you dim the screen way down, and have the movie local so you can turn off wifi....you might get that much use out of a charge.

Josieb1 · 10-02-2015, 10:54 AM

Quote:

Originally Posted by ApK

And they always have on-demand support for all their devices, you just need to call or push a button the web site, so putting a button on the device itself hardly seems out of the question.

No they don't, it was only the HDXs that had Mayday.

ApK · 10-02-2015, 12:36 PM

Quote:

Originally Posted by Josieb1

No they don't, it was only the HDXs that had Mayday.

I'm referring to Amazon's 24 hour customer service, which you can call for help on any Amazon product, and which can also be reached by clicking the "call me" button on Amazon's site.

I don't know if the representatives on Mayday are especially more knowledgeable (re:expensive) than the reps you're likely to get on the phone (once you're transferred to the right department) but taking advantage of the hardware already in the tablet to make the connection easier and make the assistance more efficient, while very nice for the customer, doesn't seem to require a huge investment on Amazon's part, relegating it to only premium devices.
In fact, I wouldn't be surprised if, with it's efficiency gains on both ends, Mayday was cheaper for Amazon to offer than their usual phone support.

ApK

Josieb1 · 10-02-2015, 12:42 PM

Quote:

Originally Posted by ApK

I'm referring to Amazon's 24 hour customer service, which you can call for help on any Amazon product, and which can also be reached by clicking the "call me" button on Amazon's site.

I don't know if the representatives on Mayday are especially more knowledgeable (re:expensive) than the reps you're likely to get on the phone (once you're transferred to the right department) but taking advantage of the hardware already in the tablet to make the connection easier and make the assistance more efficient, while very nice for the customer, doesn't seem to require a huge investment on Amazon's part, relegating it to only premium devices.
In fact, I wouldn't be surprised if, with it's efficiency gains on both ends, Mayday was cheaper for Amazon to offer than their usual phone support.

ApK

Since having the HDXs I have always used Mayday. I've found the level of support, knowledge and general understanding and helpfulness much better than regular kindle support.

tomsem · 10-02-2015, 01:16 PM

They may have fudged on what Mayday means. It may mean that once you contact Customer Support, they're able to take control of your screen and walk you through something you are having trouble with.

leebase · 10-02-2015, 01:36 PM

Quote:

Originally Posted by Josieb1

Since having the HDXs I have always used Mayday. I've found the level of support, knowledge and general understanding and helpfulness much better than regular kindle support.

It would be nice. I guess I didn't expect it on the $50 device. But it does show it on that one page that was linked in this thread.

tubemonkey · 10-02-2015, 02:56 PM

Who's more smarter -- an Amazon Mayday or an Apple Genius?

Josieb1 · 10-02-2015, 03:03 PM

Quote:

Originally Posted by tubemonkey

Who's more smarter -- an Amazon Mayday or an Apple Genius?

Apple Genius

tubemonkey · 10-02-2015, 03:08 PM

Quote:

Originally Posted by Josieb1

Apple Genius

...that's not the answer I was expecting

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Fire HDX 7 & Fire TV Bundle for $249	tubemonkey	Deals and Resources (No Self-Promotion or Affiliate Links)	0	05-28-2014 02:21 AM
Kindle Fire 2 ($129) & Fire HD ($159/$179) on Sale	tubemonkey	Deals and Resources (No Self-Promotion or Affiliate Links)	2	07-15-2013 12:54 AM
Physical Retail Stores that carry Amazon 2012 Kindles (Paperwhite, Fire 2, Fire HD)	Top100EbooksRank	Amazon Kindle	6	09-21-2012 07:57 AM
Free (Kindle) U.S. Army Hand-To-Hand Combat by Department of the Army	arcadata	Deals and Resources (No Self-Promotion or Affiliate Links)	1	07-01-2011 03:21 AM

10-01-2015, 11:03 PM	#16
QuantumIguana Philosopher Posts: 2,034 Karma: 18736532 Join Date: Jan 2012 Device: Kindle Paperwhite 2 gen, Kindle Fire 1st Gen, Kindle Touch	I have a first generation Kindle Fire, any idea how the weight compares? The first gen didn't have text to speech, but it was added for later versions, does anyone know if this has it?

10-02-2015, 02:58 AM	#18
tomsem Grand Sorcerer Posts: 6,475 Karma: 26425959 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	So have you 'In Hand' folks found Mayday on there yet? Note that it might be buried somewhere in Help screen, rather than in notification tray as before. It won't do video popup, just voice and screen share.

10-02-2015, 08:54 AM	#19
leebase Karma Kameleon Posts: 2,934 Karma: 26616647 Join Date: Aug 2009 Device: iPad Mini, iPhone X, Kindle Fire Tab HD 8, Walmart Onn	No mayday. I searched from the home screen and it didn't come up. I wouldn't expect on demand human support on a $50 device.

10-02-2015, 10:20 AM	#21
leebase Karma Kameleon Posts: 2,934 Karma: 26616647 Join Date: Aug 2009 Device: iPad Mini, iPhone X, Kindle Fire Tab HD 8, Walmart Onn	Ok, I hear you. Either my tablet has it and I'm just too blind to see it, or they intended to ship the feature and didn't.

10-02-2015, 10:21 AM	#22
leebase Karma Kameleon Posts: 2,934 Karma: 26616647 Join Date: Aug 2009 Device: iPad Mini, iPhone X, Kindle Fire Tab HD 8, Walmart Onn	Oh, and about the "up to 7 hours video" - I'm using 25% of the battery to stream a one hour Game of Thrones episode. I suppose if you dim the screen way down, and have the movie local so you can turn off wifi....you might get that much use out of a charge.

10-02-2015, 01:16 PM	#26
tomsem Grand Sorcerer Posts: 6,475 Karma: 26425959 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	They may have fudged on what Mayday means. It may mean that once you contact Customer Support, they're able to take control of your screen and walk you through something you are having trouble with.

10-02-2015, 02:56 PM	#28
tubemonkey monkey on the fringe Posts: 45,477 Karma: 158151390 Join Date: May 2010 Location: Seattle Metro Device: Moto E6, Echo Show	Who's more smarter -- an Amazon Mayday or an Apple Genius?

Advert

Advert