Classic Cracked button on nook.

Mitzasuro · 07-09-2010, 02:25 PM

I notice yesterday that my nook has a crack on the lower right page turn button. I went to my local b&n store(which is 60 miles from where I live) and they told me to call 1-800-the book and I can just swap it out. I called them today and they told me I can't swap it they have to send me a new one.My question is how is the battery life on the new nooks. Mine is a first fun noiok and it lasts me 5 1/2 days before I have to charge it from 2-3 hours of reading a day.The guy on the phone told me that the first run nooks where made with bad plastic and the new one have a new bezel to prevent it from cracking.I love my nook and feel almost like I am cheating on it with a new one lol.

Doug Pardee · 07-09-2010, 06:35 PM

Quote:

Originally Posted by Mitzasuro

I called them today and they told me I can't swap it they have to send me a new one.

That's what "swap out" means. They send you a brand new one to swap for the one you have, and you send the cracked one back.

As far as I know, there have been no changes to the battery or the electronics. There's no reason to expect different battery life from your new one. But you know what? Try it and see. You've got like 2 weeks to return the old one. If you don't like the battery in the new one, swap the batteries between the two before you send the old one back.

Ervserver · 07-09-2010, 07:25 PM

Yer good... no worries.

Mitzasuro · 07-09-2010, 08:09 PM

Thanks for the replys.

jdiemart · 07-10-2010, 10:02 PM

I had to swap mine out for the cracked button as well. I read daily off and on throughout the day. Mine charges once a week.

Gabey8 · 07-10-2010, 10:27 PM

I just saw this thread last night for the first time.

Wouldn't you know it? This morning, what did I see on MY right-hand page advance? A small crack beginning. :headdesk:

Fortunately, I was riding in a car at the time, and within the half-hour we'd stopped for sandwiches at a little strip mall that includes a B&N. So I went in there to request advice. Sure enough, I got the same advice, to call (800)THE-BOOK to initiate the replacement/return procedure.

My new device should arrive within 3-5 business days.

I guess that's what I get for reading War and Peace on my device and wearing out the page advance button.

I'm glad to hear that there's been a design tweak since the first-run devices hit the market. I really love this ereader and I've been recommending it to anyone who'll listen, so I plan to continue making lots of use of my page-advance buttons.

Mitzasuro · 07-11-2010, 02:03 PM

I am glad they tweeked the design. I LOVE my nook. My B&n wanted me to swap out my old one for one of there new ones but then I called 1-800-the-book they said I had to have one sent and I coulsn't get one from the store lol.My nook even survived a house fire

.
It was the only thing I had in my hand when I saw the smoke lol.

Mitzasuro · 07-11-2010, 04:32 PM

When I get my new nook do I unregister the old one and just register the new one after that?

JerseyBiker · 07-13-2010, 06:26 PM

Quote:

Originally Posted by Mitzasuro

When I get my new nook do I unregister the old one and just register the new one after that?

Unregister your old one and register your new one since they are connected to your credit card.

~eddie

sharon888 · 07-13-2010, 09:15 PM

I just bought a WiFi Nook and am liking it a lot. Does this model have the new design that prevents the bezel it from cracking? I like using the page back and forward buttons, but had been trying out the "swipe" method as well. So far I like using the buttons better.

Thanks!

boswd · 07-13-2010, 11:05 PM

Quote:

Originally Posted by sharon888

I just bought a WiFi Nook and am liking it a lot. Does this model have the new design that prevents the bezel it from cracking? I like using the page back and forward buttons, but had been trying out the "swipe" method as well. So far I like using the buttons better.

Thanks!

you should be ok with the your new nook. It was the first wave of nooks that had the design flaw.

as far as page turning. Oh I was like you and thought it was just easier to page turn. but now that I've got it down pat, I almost exclusive page turn by finger swiping.

check out the thread I started a while back. Alot of people have some great suggestions.

https://www.mobileread.com/forums/sho...t=finger+swipe

Gabey8 · 07-16-2010, 01:46 PM

Quote:

Originally Posted by sharon888

I just bought a WiFi Nook and am liking it a lot. Does this model have the new design that prevents the bezel it from cracking? I like using the page back and forward buttons, but had been trying out the "swipe" method as well. So far I like using the buttons better.

Thanks!

I just got my replacement nook a couple days ago. There is a noticeable difference between the way the page advance/back buttons feel when I use them now, versus the way it felt to click on them on the original nook (which was ordered shortly after they hit the market).

I'm not sure what they changed between the original and current designs, but it's clear that the page buttons have been modified in some way. I don't expect to run into the same problem with the new one as I had before. I would presume that anyone who's buying a nook now will have no problem with the buttons.

Mitzasuro · 07-18-2010, 07:31 PM

I just finally got my replacement nook and I went to unregister it and It stayed on the "unregistering" screen for 45 minutes so I just packed it and when I went online it says I already unregistered it. I don't have a printer so I couldn't print off the UPS shipment label.
At the UPS store I had to pay $2.63 to go onto there computer to print it off lol.The New nook seems slightly lighter and the buttons feels a little different. It was a fun adventure.

07-09-2010, 02:25 PM	#1
Mitzasuro Connoisseur Posts: 63 Karma: 116 Join Date: Jul 2010 Location: Alaska Device: Nook, Nook Color	Cracked button on nook. I notice yesterday that my nook has a crack on the lower right page turn button. I went to my local b&n store(which is 60 miles from where I live) and they told me to call 1-800-the book and I can just swap it out. I called them today and they told me I can't swap it they have to send me a new one.My question is how is the battery life on the new nooks. Mine is a first fun noiok and it lasts me 5 1/2 days before I have to charge it from 2-3 hours of reading a day.The guy on the phone told me that the first run nooks where made with bad plastic and the new one have a new bezel to prevent it from cracking.I love my nook and feel almost like I am cheating on it with a new one lol.

07-13-2010, 09:15 PM	#10
sharon888 Junior Member Posts: 5 Karma: 10 Join Date: Jul 2010 Device: Nook	Okay To Use Page Button on Wi Fi Nook? I just bought a WiFi Nook and am liking it a lot. Does this model have the new design that prevents the bezel it from cracking? I like using the page back and forward buttons, but had been trying out the "swipe" method as well. So far I like using the buttons better. Thanks!

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07-09-2010, 07:25 PM	#3
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	Yer good... no worries.

07-09-2010, 08:09 PM	#4
Mitzasuro Connoisseur Posts: 63 Karma: 116 Join Date: Jul 2010 Location: Alaska Device: Nook, Nook Color	Thanks for the replys.

07-10-2010, 10:02 PM	#5
jdiemart Junior Member Posts: 6 Karma: 10 Join Date: May 2010 Device: nook	I had to swap mine out for the cracked button as well. I read daily off and on throughout the day. Mine charges once a week.

07-10-2010, 10:27 PM	#6
Gabey8 Junior Member Posts: 9 Karma: 10 Join Date: Jan 2008 Device: OLPC XO-1	I just saw this thread last night for the first time. Wouldn't you know it? This morning, what did I see on MY right-hand page advance? A small crack beginning. :headdesk: Fortunately, I was riding in a car at the time, and within the half-hour we'd stopped for sandwiches at a little strip mall that includes a B&N. So I went in there to request advice. Sure enough, I got the same advice, to call (800)THE-BOOK to initiate the replacement/return procedure. My new device should arrive within 3-5 business days. I guess that's what I get for reading War and Peace on my device and wearing out the page advance button. I'm glad to hear that there's been a design tweak since the first-run devices hit the market. I really love this ereader and I've been recommending it to anyone who'll listen, so I plan to continue making lots of use of my page-advance buttons.

07-11-2010, 02:03 PM	#7
Mitzasuro Connoisseur Posts: 63 Karma: 116 Join Date: Jul 2010 Location: Alaska Device: Nook, Nook Color	I am glad they tweeked the design. I LOVE my nook. My B&n wanted me to swap out my old one for one of there new ones but then I called 1-800-the-book they said I had to have one sent and I coulsn't get one from the store lol.My nook even survived a house fire . It was the only thing I had in my hand when I saw the smoke lol.

07-11-2010, 04:32 PM	#8
Mitzasuro Connoisseur Posts: 63 Karma: 116 Join Date: Jul 2010 Location: Alaska Device: Nook, Nook Color	When I get my new nook do I unregister the old one and just register the new one after that?

07-18-2010, 07:31 PM	#13
Mitzasuro Connoisseur Posts: 63 Karma: 116 Join Date: Jul 2010 Location: Alaska Device: Nook, Nook Color	I just finally got my replacement nook and I went to unregister it and It stayed on the "unregistering" screen for 45 minutes so I just packed it and when I went online it says I already unregistered it. I don't have a printer so I couldn't print off the UPS shipment label. At the UPS store I had to pay $2.63 to go onto there computer to print it off lol.The New nook seems slightly lighter and the buttons feels a little different. It was a fun adventure.

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