Kindle Updating Fail

StroMotion · 08-18-2016, 11:38 AM

I have managed to create a possibly unique issue with my 3rd Generation Kindle while upgrading it to the new 3.4.2 system. It's a B006 device with Free 3G + WiFi, which is why I'm hesitant to just walk away.

I started this morning at version 3.2.1, and successfully installed version 3.3 per Amazon's instructions. Then, like a doofus, I accidentally installed the 3.4 version for the B008 devices. Unfortunately, that actually worked, but post-installation, the device won't recognize either of the updates for 3.4.2. The "Update Your Kindle" option is greyed out not matter which .bin file I drop in there.

Have I completely hosed myself or is there a way to hack my way out of this? Any bright ideas?

Cinisajoy · 08-18-2016, 12:00 PM

Factory Reset.

geekmaster · 08-18-2016, 12:13 PM

One option for debricking a K3 is to downgrade to an older firmware (with jailbreak pre-installed) with Kubrick. It does not delete your books or registration, but a backup copy is a good idea anyway.

Cinisajoy · 08-18-2016, 12:21 PM

Quote:

Originally Posted by geekmaster

One option for debricking a K3 is to downgrade to an older firmware (with jailbreak pre-installed) with Kubrick. It does not delete your books or registration, but a backup copy is a good idea anyway.

He didn't say it was bricked just it wasn't recognizing.
I recommend trying a factory reset and if that fails then do KUBRICK.
Remember KISS.

StroMotion · 08-18-2016, 01:25 PM

Factory reset did fail; it wiped the data but kept the firmware intact. I will give Kubrick a shot, thanks.

Cinisajoy · 08-18-2016, 01:27 PM

Which firmware did it keep intact?
Are you still getting the error message?
Did it wipe out your updates?
If yes, then it didn't fail.

knc1 · 08-18-2016, 02:02 PM

Quote:

Originally Posted by StroMotion

I have managed to create a possibly unique issue with my 3rd Generation Kindle while upgrading it to the new 3.4.2 system. It's a B006 device with Free 3G + WiFi, which is why I'm hesitant to just walk away.

I started this morning at version 3.2.1, and successfully installed version 3.3 per Amazon's instructions. Then, like a doofus, I accidentally installed the 3.4 version for the B008 devices. Unfortunately, that actually worked, but post-installation, the device won't recognize either of the updates for 3.4.2. The "Update Your Kindle" option is greyed out not matter which .bin file I drop in there.

Have I completely hosed myself or is there a way to hack my way out of this? Any bright ideas?

How did you do that?
Those packages are 'model locked'.

geekmaster · 08-18-2016, 03:00 PM

I have several B008 and many B006 K3s, and I have never seen the problem described. I think there is a different problem, like the 3.4.2 udate file being a bad (or truncated) download. Try downloading a fresh copy and see if that installs.

Cinisajoy · 08-18-2016, 03:05 PM

What exactly is your kindle doing?
Is it just the update is greyed out?
That just means there are no more updates.
Can you use your kindle?
If you can use it, it is not bricked.

StroMotion · 08-18-2016, 03:14 PM

On the "model locked" point - that's what I would have thought too, but somehow the B008 3.4 version got installed fine. Why it won't recognize the next 3.4.2 version (I've tried both the B008 and B006 versions from the Amazon updates page, multiple times, and the "Update Your Kindle" option has always been greyed out), I'm not sure.

I'm midway through flashing the device with Kubrick, will circle back on whether that fixes the problem.

StroMotion · 08-18-2016, 03:18 PM

Quote:

Originally Posted by Cinisajoy

What exactly is your kindle doing?
Is it just the update is greyed out?
That just means there are no more updates.
Can you use your kindle?
If you can use it, it is not bricked.

Cinisajoy, sorry for the double post here. My Kindle is actually working fine, no issues at all. I started this morning with version 3.2.1 and made it to 3.4, but after the 3.4 update, I was not able to update it to 3.4.2. I've been doing the updates over USB Transfer and it just won't recognize the 3.4.2 one to enable the "Update Your Kindle" option in settings - it's always greyed out.

Because I can't get to 3.4.2, I can't access the cloud or my archived items, nor can I add new ones, so it's pretty useless although technically it "operates" perfectly well.

geekmaster · 08-18-2016, 03:31 PM

You may have a bad copy of 3.4.2. Try downloading it again.

Cinisajoy · 08-18-2016, 03:38 PM

Quote:

Originally Posted by StroMotion

Cinisajoy, sorry for the double post here. My Kindle is actually working fine, no issues at all. I started this morning with version 3.2.1 and made it to 3.4, but after the 3.4 update, I was not able to update it to 3.4.2. I've been doing the updates over USB Transfer and it just won't recognize the 3.4.2 one to enable the "Update Your Kindle" option in settings - it's always greyed out.

Because I can't get to 3.4.2, I can't access the cloud or my archived items, nor can I add new ones, so it's pretty useless although technically it "operates" perfectly well.

No worries on the double post.
Here is where we had a communication breakdown.
Had you just said I installed the first two updates but the third one failed, then the first suggestion would have been try the download again.
Because you said you thought you bricked the kindle, we figured it wouldn't do anything and hence the unbrick directions.

Anyway welcome to the forum and hope we get it working.

StroMotion · 08-18-2016, 05:33 PM

Success guys. Kubrick reset with a clean install of 3.4 got it to the point where it recognized 3.4.2, and with that update it's now working fully. Thanks for the help everyone. Gonna have to go make a Loatian literacy donation.

Cinisajoy · 08-18-2016, 05:40 PM

Fantastic. Thanks for the update.

08-18-2016, 11:38 AM	#1
StroMotion Junior Member Posts: 5 Karma: 10 Join Date: Aug 2016 Device: Kindle 3rd Generation (Keyboard)	Kindle Updating Fail I have managed to create a possibly unique issue with my 3rd Generation Kindle while upgrading it to the new 3.4.2 system. It's a B006 device with Free 3G + WiFi, which is why I'm hesitant to just walk away. I started this morning at version 3.2.1, and successfully installed version 3.3 per Amazon's instructions. Then, like a doofus, I accidentally installed the 3.4 version for the B008 devices. Unfortunately, that actually worked, but post-installation, the device won't recognize either of the updates for 3.4.2. The "Update Your Kindle" option is greyed out not matter which .bin file I drop in there. Have I completely hosed myself or is there a way to hack my way out of this? Any bright ideas?

08-18-2016, 03:00 PM	#8
geekmaster Carpe diem, c'est la vie. Posts: 6,433 Karma: 10773668 Join Date: Nov 2011 Location: Multiverse 6627A Device: K1 to PW3	I have several B008 and many B006 K3s, and I have never seen the problem described. I think there is a different problem, like the 3.4.2 udate file being a bad (or truncated) download. Try downloading a fresh copy and see if that installs. Last edited by geekmaster; 08-18-2016 at 03:56 PM.

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08-18-2016, 12:00 PM	#2
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	Factory Reset.

08-18-2016, 12:13 PM	#3
geekmaster Carpe diem, c'est la vie. Posts: 6,433 Karma: 10773668 Join Date: Nov 2011 Location: Multiverse 6627A Device: K1 to PW3	One option for debricking a K3 is to downgrade to an older firmware (with jailbreak pre-installed) with Kubrick. It does not delete your books or registration, but a backup copy is a good idea anyway.

08-18-2016, 01:25 PM	#5
StroMotion Junior Member Posts: 5 Karma: 10 Join Date: Aug 2016 Device: Kindle 3rd Generation (Keyboard)	Factory reset did fail; it wiped the data but kept the firmware intact. I will give Kubrick a shot, thanks.

08-18-2016, 01:27 PM	#6
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	Which firmware did it keep intact? Are you still getting the error message? Did it wipe out your updates? If yes, then it didn't fail.

08-18-2016, 03:05 PM	#9
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	What exactly is your kindle doing? Is it just the update is greyed out? That just means there are no more updates. Can you use your kindle? If you can use it, it is not bricked.

08-18-2016, 03:14 PM	#10
StroMotion Junior Member Posts: 5 Karma: 10 Join Date: Aug 2016 Device: Kindle 3rd Generation (Keyboard)	On the "model locked" point - that's what I would have thought too, but somehow the B008 3.4 version got installed fine. Why it won't recognize the next 3.4.2 version (I've tried both the B008 and B006 versions from the Amazon updates page, multiple times, and the "Update Your Kindle" option has always been greyed out), I'm not sure. I'm midway through flashing the device with Kubrick, will circle back on whether that fixes the problem.

08-18-2016, 03:31 PM	#12
geekmaster Carpe diem, c'est la vie. Posts: 6,433 Karma: 10773668 Join Date: Nov 2011 Location: Multiverse 6627A Device: K1 to PW3	You may have a bad copy of 3.4.2. Try downloading it again.

08-18-2016, 05:33 PM	#14
StroMotion Junior Member Posts: 5 Karma: 10 Join Date: Aug 2016 Device: Kindle 3rd Generation (Keyboard)	Success guys. Kubrick reset with a clean install of 3.4 got it to the point where it recognized 3.4.2, and with that update it's now working fully. Thanks for the help everyone. Gonna have to go make a Loatian literacy donation.

08-18-2016, 05:40 PM	#15
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	Fantastic. Thanks for the update.

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