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| View Poll Results: Who has better customer service, Kobo or Amazon? | |||
| Kobo |
   
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2 | 3.08% |
| Amazon |
  
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55 | 84.62% |
| They are the same |
  
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8 | 12.31% |
| Voters: 65. You may not vote on this poll | |||
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07-14-2017, 02:09 PM
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#31 |
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Resident Curmudgeon
  
Posts: 73,983
Karma: 128903378
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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The best customer service is the one that can solve my problem when I have one. I've not had a need to contact Kobo's CS. I have had to contact Amazon's CS and I've had both good and poor CS. I've contacted Sony's CS when they made Readers and I've had good service.
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07-14-2017, 03:28 PM
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#32 |
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C L J
Posts: 2,912
Karma: 21115458
Join Date: Dec 2008
Location: Birmingham UK
Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2
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Of the two, I've only used Amazon and their customer service is very good on the whole.
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