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Old 11-08-2018, 04:40 PM   #226
mearow
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I got my Kobo used from eBay and used it daily for about 2 years. It started freezing during reading, say about 6 months ago. I'd do a soft (paperclip) reset to get it back. I recently synced to the Kobo app to get the latest update. Installed that and it seemed to work fine for a few days, then started freezing again.

When the paperclip reset stopped helping, I did a factory reset (light switch-slide on-wait till green blinks). That put it at factory setting so I had to go back to the Kobo app and reinstall user and all that. After it syncs, I'd eject it and let the update install. But it did not complete the update, it crashed.

I was never ever to get it going reliably after that. It would always freeze at some point in the process, requiring a factory reset, then back to Kobo app, then eject to let it install, and at some point (usually during the time glass animation) it would freeze again. So I suspected a corrupt SD card.

With the new SD card, I got it to load the home page. But it wouldn't recognize being plugged into a computer (could never get that little dialog box with "Connect" or "Cancel", so I couldn't sync or side load any books). I could load books thru the external SD card slot, but the Kobo would often crash opening a book. Wouldn't let me put it to sleep or shut it off, seemed to have a mind of it's own. Just non-responsive no matter what I tried to do. I tried factory resetting several times, never got things working right.

Tried unplugging and replugging the battery. Kept it plugged in to make sure it had battery power. When I did finally get to the home page, the battery read 100%, so it had plenty of juice. I suspect now some logic board issue.

It had a good run, I loved it to pieces. I'll go back to eBay to find a replacement, I really like the backlight and the SD slot, so probably will get the same exact model. (Plus I'm cheap, don't want to spend over $50)

Thanks for you help!
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Old 11-11-2018, 01:13 AM   #227
EEyesSore
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I successfully used mintstick to both format and burn the image in Linux. comes with Mint18 already in the meny, as two applications.
dd = method did not work for me.

as there were 10 fields in the sqlite file to unlock, see the other thread on that.
https://www.mobileread.com/forums/sh...88#post3772588

oh, and this also all fixed up my no connection via USB problem. without that and a disconnect the reader was not updating the book I had manyally put into it (after creating a Book folder in the right place).

I will use Clonezilla boot cd to do a complete 'disk' backup of this sdcard.
'

Last edited by EEyesSore; 11-11-2018 at 01:15 AM. Reason: adding
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Old 12-17-2018, 06:17 AM   #228
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NOS KoboGlo White Screen

I presume I have the same problem described so many times above.

The story: I lost my beloved Glo and bought a New Old Stock one on Friday (readily available in Viet Nam). Charged it, connected to laptop, it was recognized and KoboDesktop took a full 18 minutes to download what I take to be a firmware update. Ejected it when done, screen read "updating." 12 hours later it still looked the same. I kept it on a charger as it was warm as if the processor was hard at work. [Spoke to KOBO and they say if my desktop app wanted to update it, then it is a real KOBO.]

From there it flipped to a white screen, green light went out and it has never recovered. Turning it on gets me green light, blue light, green light and a flash on the screen -- screen remains white. Reset with paperclip and the same thing happens. Never get to the 'press 3 times when you see rectangles' stage.

Computer no longer 'sees' it. No amount of 'search for new hardware/connection' produces any result. Working from a PC.

Any suggestions, or straight to pulling the 2gb card and formatting it myself?

Thanks.
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Old 12-17-2018, 07:12 AM   #229
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You can try a factory reset:
  1. Charge for at least an hour.
  2. Force a power off by holding the power switch in the off position for 20 seconds.
  3. Hold the light button down and turn it on.
  4. Release the light button when the screen changes.

Hopefully that will get it going again.

If it doesn't, you can open it and restore an image to the internal SD card. I have sent you a PM with the link in case you need to do this.
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Old 12-17-2018, 08:06 AM   #230
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Thanks

Quote:
Originally Posted by davidfor View Post
You can try a factory reset:
  1. Charge for at least an hour.
  2. Force a power off by holding the power switch in the off position for 20 seconds.
  3. Hold the light button down and turn it on.
  4. Release the light button when the screen changes.

Hopefully that will get it going again.

If it doesn't, you can open it and restore an image to the internal SD card. I have sent you a PM with the link in case you need to do this.

THANKS! I thought there was a light-switch solution but couldn't find it. Reset fine (first time I've ever seen the light go red), and currently trying to update itself. If it hangs up again I'll use the file you provided (and thanks for that, too). It's been a week of all sorts of bad news so genuine thanks for this bright moment!
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Old 12-17-2018, 08:24 AM   #231
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Quote:
Originally Posted by ExpatVietnam View Post
THANKS! I thought there was a light-switch solution but couldn't find it. Reset fine (first time I've ever seen the light go red), and currently trying to update itself. If it hangs up again I'll use the file you provided (and thanks for that, too). It's been a week of all sorts of bad news so genuine thanks for this bright moment!
Glad the factory reset did something. If you need to use the image, you might want to consider replacing the SD card. A failing card can cause symptoms like you described. You can use a larger card and expand the book partition to use the extra space.
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Old 12-17-2018, 11:04 PM   #232
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Thanks, davidfor. Hung up again and then I (wisely?) stopped it trying to update the software AND move my books at the same time. I think the combination of the two was just too much data -- had this happen on the old one when I put in a 32gb card and tried to move massive amounts at once.

It is now operational and synced fine w/books. Which has made both me and the seller happy (as he has a shelf full of them and was worried they were obsolete).

Next time I'm in Sydney I owe you a [beverage of your choice].
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Old 12-18-2018, 06:27 PM   #233
thandayme
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Hi Davidfor, I've foolishly misplaced the original image for my Kobo Glo after trying out Android on it a year ago. Would you be able to PM a link to the original image for me to apply back on, if you're still able to do so? Thanks for rescuing so many of us!
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Old 12-18-2018, 06:47 PM   #234
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PM sent.
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Old 12-22-2018, 07:28 AM   #235
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Hello David, it is me again i think you have the kobo glo image too? can you send it to me?
regards
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Old 12-22-2018, 08:01 AM   #236
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PM sent with the correct link.
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Old 01-02-2019, 01:01 PM   #237
NielsPuts90
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Hello David,

My Kobo has been bricked as well. Could I also receive your IMG file?
Thanks in advance.

Kind regards,
Niels
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Old 01-02-2019, 05:56 PM   #238
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PM sent.
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Old 01-04-2019, 02:34 AM   #239
Achimogata
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Hi,
I with ereryone an happy new year.

I have just changed my Glo HD broken screen and it is Ok.
Once again thanx à lot David.
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