Reader / Memory Card / Vista problem

ckriel · 01-31-2009, 09:30 AM

Hi, I'm new here, and have been lurking a bit, but am now in need of help.

I've been using a PRS-700 since mid-November on a Vista Premium Home Edition PC. I use a memory card on my Reader, and store most of my books there.

Today I decided to try out the MP3 function, so I loaded a few tracks on the Card via the Library software (they wouldn't play, btw).

When I connected the Reader and the PC again, Vista decided to create a relationship between Windows Media Player and the Reader. I suspect the MP3s did that.

Panic #1: I started the Library software, and it could no longer see the Card.

Panic #2: The PC couldn't see the card either.

Panic #3: I tried hooking the Reader up to my Mac, and it can't see the card.

I then took the card out and formatted it on the PC, and copied three non-DRM'd books on to the card (using Vista) and put it back in the Reader. (BTW, Library saw the Card when it was in the PC, but wouldn't let me copy to it.)

No dice. The Reader can no longer see the Memory Card, and the PC, Mac, and Library cannot see the Card.

I would take it back to the shop, but I'm UK based, and bought it in the US.

Help?

ckriel · 01-31-2009, 09:40 AM

UPDATE:

Solution: reset the device. It now works, but I lost pages and pages of notes.

Note to Sony: if you want the masses to pick up on your new product, don't make grandpa crash the book. Frustrated.

I now see why Kindle is potentially such an elegant solution - no *^%&* Windows computer between me and my ebook.

desertgrandma · 01-31-2009, 09:48 AM

ckriel, welcome to mobileread. I take it from your post, you are 'mature'

You will find lots of helpful hints here and friendly people to guide you thru the problems you may encounter.

Enjoy!

You've looked at our books here, right?

ckriel · 01-31-2009, 10:13 AM

DG

Thanks for the welcome. Unfortunately, I'm not 'mature', but I'm working on it.

UPDATE 2:

'Reset' was a temporary fix. All went back to normal, and both Library and ADE could see the Card. But then I thought, hell with it, I'm installing Calibre.

Calibre couldn't see the 700, and since that installation, whenever I hook the Reader back up to the PC, it cannot see the Card. And I have to reset the Reader to get it to see the Card. But then the PC sets it back again.

Grrrrrrrrrrrr...

desertgrandma · 01-31-2009, 10:18 AM

Quote:

Originally Posted by ckriel

DG

Thanks for the welcome. Unfortunately, I'm not 'mature', but I'm working on it.

Ooops, sorry. You mentioned "grandpa".......so I assumed, which we all know what that means.

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01-31-2009, 09:30 AM	#1
ckriel Junior Member Posts: 3 Karma: 10 Join Date: Jan 2009 Device: prs-700	Reader / Memory Card / Vista problem Hi, I'm new here, and have been lurking a bit, but am now in need of help. I've been using a PRS-700 since mid-November on a Vista Premium Home Edition PC. I use a memory card on my Reader, and store most of my books there. Today I decided to try out the MP3 function, so I loaded a few tracks on the Card via the Library software (they wouldn't play, btw). When I connected the Reader and the PC again, Vista decided to create a relationship between Windows Media Player and the Reader. I suspect the MP3s did that. Panic #1: I started the Library software, and it could no longer see the Card. Panic #2: The PC couldn't see the card either. Panic #3: I tried hooking the Reader up to my Mac, and it can't see the card. I then took the card out and formatted it on the PC, and copied three non-DRM'd books on to the card (using Vista) and put it back in the Reader. (BTW, Library saw the Card when it was in the PC, but wouldn't let me copy to it.) No dice. The Reader can no longer see the Memory Card, and the PC, Mac, and Library cannot see the Card. I would take it back to the shop, but I'm UK based, and bought it in the US. Help?

01-31-2009, 09:40 AM	#2
ckriel Junior Member Posts: 3 Karma: 10 Join Date: Jan 2009 Device: prs-700	UPDATE: Solution: reset the device. It now works, but I lost pages and pages of notes. Note to Sony: if you want the masses to pick up on your new product, don't make grandpa crash the book. Frustrated. I now see why Kindle is potentially such an elegant solution - no ^%& Windows computer between me and my ebook.

01-31-2009, 09:48 AM	#3
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	ckriel, welcome to mobileread. I take it from your post, you are 'mature' You will find lots of helpful hints here and friendly people to guide you thru the problems you may encounter. Enjoy! You've looked at our books here, right?

01-31-2009, 10:13 AM	#4
ckriel Junior Member Posts: 3 Karma: 10 Join Date: Jan 2009 Device: prs-700	DG Thanks for the welcome. Unfortunately, I'm not 'mature', but I'm working on it. UPDATE 2: 'Reset' was a temporary fix. All went back to normal, and both Library and ADE could see the Card. But then I thought, hell with it, I'm installing Calibre. Calibre couldn't see the 700, and since that installation, whenever I hook the Reader back up to the PC, it cannot see the Card. And I have to reset the Reader to get it to see the Card. But then the PC sets it back again. Grrrrrrrrrrrr...

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