Connect software won't run

steviej · 11-30-2007, 01:26 PM

I cannot get Sony's Connect software library to work on my machine. I searched the forum and found a link to the older version of Connect and it works just fine. When I upgrade to the latest version (2.0) it will not run at all. It installs fine and shows up in the task manager as a service, but no program displays and no errors are displayed. I have tried multiple uninstallations and installs with no effect. Any ideas? Thanks

Windows Xp SP2
2Gb mem
Intel Core 2 Duo

StevieJ

NatCh · 11-30-2007, 01:32 PM

Your system is pretty close to mine ... I think I have 3 GB of RAM (should be 4, but the stupid thing won't recognize the other GB), and I'm running Tablet XP. The newer e-Library software runs on mine, but it does take about a minute after launch to actually deign to appear. If you've waited longer than that (as I guess you probably have), I'm afraid I don't have any other insight to offer.

steviej · 11-30-2007, 10:51 PM

I tried uninstalling many times and then went through the registry (scary) and deleted references to the "Connect" and "eReader" software and then reinstalled. Guess what, it worked! Ops normal now, no telling what went wrong. Thanks for the looks and the help anyways.

StevieJ

JSWolf · 11-30-2007, 11:03 PM

That is good to know for others in case they have the same issue.

11-30-2007, 01:26 PM	#1
steviej Junior Member Posts: 6 Karma: 10 Join Date: Nov 2007 Device: Sony PRS-505	Connect software won't run I cannot get Sony's Connect software library to work on my machine. I searched the forum and found a link to the older version of Connect and it works just fine. When I upgrade to the latest version (2.0) it will not run at all. It installs fine and shows up in the task manager as a service, but no program displays and no errors are displayed. I have tried multiple uninstallations and installs with no effect. Any ideas? Thanks Windows Xp SP2 2Gb mem Intel Core 2 Duo StevieJ

11-30-2007, 10:51 PM	#3
steviej Junior Member Posts: 6 Karma: 10 Join Date: Nov 2007 Device: Sony PRS-505	Kludged it out I tried uninstalling many times and then went through the registry (scary) and deleted references to the "Connect" and "eReader" software and then reinstalled. Guess what, it worked! Ops normal now, no telling what went wrong. Thanks for the looks and the help anyways. StevieJ

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11-30-2007, 01:32 PM	#2
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	Your system is pretty close to mine ... I think I have 3 GB of RAM (should be 4, but the stupid thing won't recognize the other GB), and I'm running Tablet XP. The newer e-Library software runs on mine, but it does take about a minute after launch to actually deign to appear. If you've waited longer than that (as I guess you probably have), I'm afraid I don't have any other insight to offer.

11-30-2007, 11:03 PM	#4
JSWolf Resident Curmudgeon Posts: 74,015 Karma: 129333114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	That is good to know for others in case they have the same issue.

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