The Vent and Rant Thread - Page 2047

Hitch · 08-15-2017, 12:47 PM

Yeah--sometimes I forget, and leave the office (phone) forward on to my home office, and sure as sh*t, my "phone" will ring at midnight, or some other time. When I try to politely say, "Ma'am, it's midnight here," they will just keep right on yakking. I'm like...Uhr? MID-NIGHT HERE.

If you're in any type of "internet" business, people expect you to be open 24/7, people in the office to answer calls, take complaints, etc. I must be VERY successful, (phlllbbbfffftttt) that's all I can say, to have people in my office 24 hours a day to sit around on the night shift and do nothing but pick their teeth and answer the occasional call--the BURNING issue of, "how do I get my book converted?" Yup, that's a go**amn middle-of-the-night emergency, all right. Charlie gets that, too.

(n.b.: yes, yes, I know that not everyone lives in the US. Oddly enough, or, maybe, not oddly a'tall, I've never had a 3:00 a.m. call from some person in NZ or AUS, or JPN, looking for help. Only from folks in the US/CAN. All of the folks from Asia, NZ, AUS, etc., actually read the d*mned website, and either call me during biz hours, or they email and ask for a non-biz hours call, which I'm happy to schedule. I've called clients at 3:00 a.m.; I'll do that. I just don't like to do it sans notice.)

I think it's carried over into B&M, too, which is where Rumple comes in. It's AMAZING. As much as I wish I had everything in the whole universe at my fingertips, I understand that people need time off!!!

/mini-rant, mostly on Rumple's behalf. :-)

Hitch

Cinisajoy · 08-15-2017, 01:14 PM

Quote:

Originally Posted by Hitch

Yeah--sometimes I forget, and leave the office (phone) forward on to my home office, and sure as sh*t, my "phone" will ring at midnight, or some other time. When I try to politely say, "Ma'am, it's midnight here," they will just keep right on yakking. I'm like...Uhr? MID-NIGHT HERE.

If you're in any type of "internet" business, people expect you to be open 24/7, people in the office to answer calls, take complaints, etc. I must be VERY successful, (phlllbbbfffftttt) that's all I can say, to have people in my office 24 hours a day to sit around on the night shift and do nothing but pick their teeth and answer the occasional call--the BURNING issue of, "how do I get my book converted?" Yup, that's a go**amn middle-of-the-night emergency, all right. Charlie gets that, too.

(n.b.: yes, yes, I know that not everyone lives in the US. Oddly enough, or, maybe, not oddly a'tall, I've never had a 3:00 a.m. call from some person in NZ or AUS, or JPN, looking for help. Only from folks in the US/CAN. All of the folks from Asia, NZ, AUS, etc., actually read the d*mned website, and either call me during biz hours, or they email and ask for a non-biz hours call, which I'm happy to schedule. I've called clients at 3:00 a.m.; I'll do that. I just don't like to do it sans notice.)

I think it's carried over into B&M, too, which is where Rumple comes in. It's AMAZING. As much as I wish I had everything in the whole universe at my fingertips, I understand that people need time off!!!

/mini-rant, mostly on Rumple's behalf. :-)

Hitch

We once had a guy show up at our house on a Sunday morning needing something from where hubby works. Note: they are closed on Sundays, they have to let the alarm company know in advance if they are going to be there on a Sunday (happens occasionally when non-customer stuff needs done) and most importantly hubby doesn't have keys or codes. (His choice. )
We do not live near the shop.

Rumpelteazer · 08-15-2017, 02:36 PM

Quote:

Originally Posted by CRussel

@Rumpelteazer: I definitely feel your pain. As an IT person, I'm somehow supposed to be available 24/7, even though I'm ONLY a 20 hour a week employee, by contract. And yes, I'd definitely add a flat fee for after hours. And when they call, say "Sure, I can do that for you. But you are aware that we have an after hours surcharge, of course."

A funny thing happened yesterday. My parents were at the supermarket and I was upstairs working on a watercolour project when the doorbell rang. I didn't expect a package and my parents weren't expecting one (otherwise I would have known). I didn't want to walk away from my project and reasoned that if it probably was a customer and if it was something important they would either call or ring the doorbell again. Which didn't happen.

It turns out it was a package, for my sister. Because she works on weekdays she has her packages delivered to us. However, she should know that on Monday the store's closed and there's a fair chance that nobody's at home to receive a package. The shop she ordered from has the service that if the item is in stock and if you order it before 11pm it gets delivered the next day. So she could have known. Now she's annoyed she has to go to the post office to pick it up and she has to wait until Saturday because she has to go to work before it opens and gets back home after it closes. Hopefully this'll teach her.

Hemmi · 08-15-2017, 08:03 PM

I love karma! One of the girls at work dropped her new phone behind the counter. The one that is secured to the wall and the floor. The gap is maybe half an inch between the backspalsh of the counter and the wall. There's no way to even see it down there nor get it out without sawing thru the back of the counter. Which we're not going to do.

My boss's response when I told her the tale of woe today? Well, she shouldn't have it on her at work anyway (our company policy says cell phones must be in your locker, not on your person). Love that!

badgoodDeb · 08-15-2017, 08:11 PM

Yard stick? Or even longer steel or aluminum bar? Though yeah - karma!

cromag · 08-15-2017, 09:17 PM

Quote:

Originally Posted by badgoodDeb

Yard stick? Or even longer steel or aluminum bar? Though yeah - karma!

First thing I thought of. With maybe a wad of duct tape at the end. (This is the voice of experience talking.)

covingtoncat73 · 08-16-2017, 09:31 AM

First, the traffic was terrible and the Uber driver too the craziest route to Ochsner. I arrive maybe 1-2 minutes late for my 8am time and there is a huge line at.check-in. I was standing in that line for 15 minutes. It is about 8:30 and I still haven't been called. I thought of you had the first appt. in the morning, you could avoid long waits. If I am still waiting at 9, I give up.

Hemmi · 08-16-2017, 07:43 PM

I'm not sure we'd get a yardstick down there, especially with a wad of duct tape on it. The opening is literally half an inch and there are shelves not far above it so it's quite a small spot.

Anyway, it's more trouble that I care to go thru and if she wants to attempt it, she'd better do it on her own time and not work time.

wodin · 08-17-2017, 01:11 PM

Doesn't insurance cover loss and theft?

Hemmi · 08-17-2017, 07:37 PM

I doubt she has insurance on the phone. She broke her old one a month or so ago and finally broke down and bought this one. Somehow she did manage to fish it out. It took a whole bag of tools (I didn't look to see what was in there) and a bent up wire hanger. I didn't ask how. She did say it had fallen all the way to the floor.

WT Sharpe · 08-17-2017, 07:39 PM

She might want to try a magnet.

Blossom · 08-17-2017, 08:06 PM

So happy to hear she got her phone. It would be horrible not having one. Cell phones save lives.

My hubby keeps his on him even though the company has no cell policy. You are allowed to use on break. His supervisor is okay with it. She knows about me and that I don't drive.

Sent from my XT1528

Blossom · 08-18-2017, 06:22 AM

Sometimes living with someone bipolar can be trying. Everything can be going great then they flip.

This just happened. All of sudden hubby decided the door to the bathroom "has" to stay open. What does he do? Remove the latch to it and tell me this is the only way "I'll learn"

Learn what? No privacy? Gah! Who knows what he is thinking.
It's so easy to forget he has these issues when things are going normal.

Sent from my XT1528

Hemmi · 08-18-2017, 08:49 AM

Our company policy says that cell phones must stay in your locker during work. You can certainly use them on your breaks. We're surrounded by phones at work anyway so somone could easily get ahold of you by calling the store if necessary.

Hitch · 08-18-2017, 02:54 PM

Quote:

Originally Posted by Blossom

Sometimes living with someone bipolar can be trying. Everything can be going great then they flip.

This just happened. All of sudden hubby decided the door to the bathroom "has" to stay open. What does he do? Remove the latch to it and tell me this is the only way "I'll learn"

Learn what? No privacy? Gah! Who knows what he is thinking.
It's so easy to forget he has these issues when things are going normal.

Sent from my XT1528

Did he stop his meds? Are you able to make him get back on? I mean, I don't have to tell you how dangerous a manic episode can be...?

Hitch

08-17-2017, 07:39 PM	#30701
WT Sharpe Bah, humbug! Posts: 39,073 Karma: 157049943 Join Date: Jun 2009 Location: Chesapeake, VA, USA Device: Kindle Oasis, iPad Pro, & a Samsung Galaxy S9.	The Vent and Rant Thread She might want to try a magnet.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
I just have to vent...	lacymarie7575	Sony Reader	5	08-18-2010 07:59 PM
I need to vent! Booksonboard! Ugh!	Mrgauth	News	25	12-17-2009 09:26 AM
Why, Oh Why! [RANT]	Vesper	Lounge	19	06-19-2008 11:50 AM
Am I allowed to vent here?	sborsody	Which one should I buy?	25	06-12-2007 01:30 PM

08-15-2017, 12:47 PM	#30691
Hitch Bookmaker & Cat Slave Posts: 11,462 Karma: 158448243 Join Date: Apr 2010 Location: Phoenix, AZ Device: K2, iPad, KFire, PPW, Voyage, NookColor. 2 Droid, Oasis, Boox Note2	Yeah--sometimes I forget, and leave the office (phone) forward on to my home office, and sure as sht, my "phone" will ring at midnight, or some other time. When I try to politely say, "Ma'am, it's midnight here," they will just keep right on yakking. I'm like...Uhr? MID-NIGHT HERE.* If you're in any type of "internet" business, people expect you to be open 24/7, people in the office to answer calls, take complaints, etc. I must be VERY successful, (phlllbbbfffftttt) that's all I can say, to have people in my office 24 hours a day to sit around on the night shift and do nothing but pick their teeth and answer the occasional call--the BURNING issue of, "how do I get my book converted?" Yup, that's a goamn middle-of-the-night emergency, all right. Charlie gets that, too. (n.b.:** yes, yes, I know that not everyone lives in the US. Oddly enough, or, maybe, not oddly a'tall, I've never had a 3:00 a.m. call from some person in NZ or AUS, or JPN, looking for help. Only from folks in the US/CAN. All of the folks from Asia, NZ, AUS, etc., actually read the dmned website, and either call me during biz hours, or they email and ask* for a non-biz hours call, which I'm happy to schedule. I've called clients at 3:00 a.m.; I'll do that. I just don't like to do it sans notice.) I think it's carried over into B&M, too, which is where Rumple comes in. It's AMAZING. As much as I wish I had everything in the whole universe at my fingertips, I understand that people need time off!!! /mini-rant, mostly on Rumple's behalf. :-) Hitch

08-15-2017, 08:03 PM	#30694
Hemmi Grand Sorcerer Posts: 9,369 Karma: 15987608 Join Date: Apr 2015 Device: Sonys, Nooks, Kobo Libra, Forma, Mini, Paperwhite	I love karma! One of the girls at work dropped her new phone behind the counter. The one that is secured to the wall and the floor. The gap is maybe half an inch between the backspalsh of the counter and the wall. There's no way to even see it down there nor get it out without sawing thru the back of the counter. Which we're not going to do. My boss's response when I told her the tale of woe today? Well, she shouldn't have it on her at work anyway (our company policy says cell phones must be in your locker, not on your person). Love that!

08-15-2017, 08:11 PM	#30695
badgoodDeb Grand Sorcerer Posts: 8,501 Karma: 64095689 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	Yard stick? Or even longer steel or aluminum bar? Though yeah - karma!

08-16-2017, 09:31 AM	#30697
covingtoncat73 Wizard Posts: 2,745 Karma: 83407757 Join Date: Mar 2011 Device: Kindle Paperwhite, Lenovo Duet Chromebook, Moto e	First, the traffic was terrible and the Uber driver too the craziest route to Ochsner. I arrive maybe 1-2 minutes late for my 8am time and there is a huge line at.check-in. I was standing in that line for 15 minutes. It is about 8:30 and I still haven't been called. I thought of you had the first appt. in the morning, you could avoid long waits. If I am still waiting at 9, I give up.

08-16-2017, 07:43 PM	#30698
Hemmi Grand Sorcerer Posts: 9,369 Karma: 15987608 Join Date: Apr 2015 Device: Sonys, Nooks, Kobo Libra, Forma, Mini, Paperwhite	I'm not sure we'd get a yardstick down there, especially with a wad of duct tape on it. The opening is literally half an inch and there are shelves not far above it so it's quite a small spot. Anyway, it's more trouble that I care to go thru and if she wants to attempt it, she'd better do it on her own time and not work time.

08-17-2017, 01:11 PM	#30699
wodin Illiterate Posts: 10,279 Karma: 37848716 Join Date: Mar 2009 Location: The Sandwich Isles Device: Samsung Galaxy S10+, Microsoft Surface Pro	Doesn't insurance cover loss and theft?

08-17-2017, 07:37 PM	#30700
Hemmi Grand Sorcerer Posts: 9,369 Karma: 15987608 Join Date: Apr 2015 Device: Sonys, Nooks, Kobo Libra, Forma, Mini, Paperwhite	I doubt she has insurance on the phone. She broke her old one a month or so ago and finally broke down and bought this one. Somehow she did manage to fish it out. It took a whole bag of tools (I didn't look to see what was in there) and a bent up wire hanger. I didn't ask how. She did say it had fallen all the way to the floor.

08-17-2017, 08:06 PM	#30702
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	So happy to hear she got her phone. It would be horrible not having one. Cell phones save lives. My hubby keeps his on him even though the company has no cell policy. You are allowed to use on break. His supervisor is okay with it. She knows about me and that I don't drive. Sent from my XT1528

08-18-2017, 06:22 AM	#30703
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	Sometimes living with someone bipolar can be trying. Everything can be going great then they flip. This just happened. All of sudden hubby decided the door to the bathroom "has" to stay open. What does he do? Remove the latch to it and tell me this is the only way "I'll learn" Learn what? No privacy? Gah! Who knows what he is thinking. It's so easy to forget he has these issues when things are going normal. Sent from my XT1528

08-18-2017, 08:49 AM	#30704
Hemmi Grand Sorcerer Posts: 9,369 Karma: 15987608 Join Date: Apr 2015 Device: Sonys, Nooks, Kobo Libra, Forma, Mini, Paperwhite	Our company policy says that cell phones must stay in your locker during work. You can certainly use them on your breaks. We're surrounded by phones at work anyway so somone could easily get ahold of you by calling the store if necessary.

Advert

Advert