08-28-2012, 10:43 AM | #46 | |
Publishers are evil!
Posts: 2,418
Karma: 36205264
Join Date: Mar 2008
Location: Rhode Island
Device: Various Kindles
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I did contact Amazon Customer Support. It appears, based on accent, they have now outsourced their customer service to a company in India. They were no help. In fact, he just ticked me off more by telling me that 250 free songs is equivalent to 5 GB. Come on, 250 songs isn't even close to 5 GB.
Just to be clear. It was Amazon that was encouraging its customers to upload their “entire music collection”. However, after spending more than a year enticing customers to upload their music, Amazon pulls the rug out and starts demanding payment for access to the songs. Sorry, but that ain't right. This is why there are laws about advertising something for free, or for a very low price, and then not making it available and switching out the advertised product for a more expensive product. To see Amazon do this really leaves a bad taste in my mouth. I've also sent the following letter to Amazon Customer support. Quote:
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08-28-2012, 12:18 PM | #47 | |
Wizard
Posts: 2,360
Karma: 9026681
Join Date: Jun 2011
Location: Colorado
Device: Kindle Paperwhite 2nd Gen
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Quote:
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08-28-2012, 01:17 PM | #48 |
Carpe diem, c'est la vie.
Posts: 6,433
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Join Date: Nov 2011
Location: Multiverse 6627A
Device: K1 to PW3
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08-28-2012, 01:30 PM | #49 |
Treasure Seeker
Posts: 18,708
Karma: 26026435
Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
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You have to call their support during business hours to talk to someone in the U.S. Otherwise you will get somewhere else. You still get 5GB free of storage space so the only thing that changed is they separated the music service from the storage service.
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08-30-2012, 01:52 PM | #50 |
Wizard
Posts: 1,747
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Join Date: Mar 2011
Location: Pennsylvania
Device: T1 Red, Kindle Fire, Kindle PW, PW2, Nook HD+, Kobo Mini, Aura HD
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I know all about moving. I was in the Air Force for 24 years and that was a few years ago. Oh no!! Now everyone knows that I am old!!
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