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Old 04-20-2010, 08:44 PM   #1
Goshzilla
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case crack

Didn't think it would happen to me, but the page turning button on the right hand side has begun a hairline crack, turns out having a front panel made from thin plastic can easily be a problem for this design because of the stress put on the panel that functions as a page turning button.

I called BN service and they told me I could have it replaced, but since I didn't get the extended warranty I'll only be able to keep exchanging it for a year.

So where does it leave me? I guess 284 bucks for a product that has no replacement parts.
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Old 04-21-2010, 10:57 PM   #2
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Quote:
Originally Posted by Goshzilla View Post
Didn't think it would happen to me, but the page turning button on the right hand side has begun a hairline crack, turns out having a front panel made from thin plastic can easily be a problem for this design because of the stress put on the panel that functions as a page turning button.

I called BN service and they told me I could have it replaced, but since I didn't get the extended warranty I'll only be able to keep exchanging it for a year.

So where does it leave me? I guess 284 bucks for a product that has no replacement parts.
I wouldn't worry about it happening again. It doesn't seem to be an issue with a lot of owners. If so there would be a lot of people complaining about it. If it becomes a problem experienced by a lot of people I would assume B&N would take care of it past the warranty period.

~eddie
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