KIndle Paperwhite 2 - still repairable or it's time for a new one

Satrap · 03-23-2018, 06:12 PM

Hi,

yesterday I wanted to start read a book again after a quite a long pause of 4-5 Month. So I took my Kindle out of a box, connected it to the charge and found out that it has quite a few vertical lines in the middle of display.

Tried to reboot, reset it. Nothing helps. Display also does not seem to be cracked and I don't know why. Kindle was in the box on a shelf for couple month, so I don't think it's mechanical damage.

Is there still hope for my Kindle Paperwhite 2 or it's just scrap now and it's time to get a new one?

I bought this Kindle around end of 2013. So there is warranty from Amazon anymore.

SKK · 03-23-2018, 07:12 PM

Hi, it looks like the screen is broken to me.

j.p.s · 03-23-2018, 09:15 PM

Quote:

Originally Posted by SKK

Hi, it looks like the screen is broken to me.

Couldn't it also be a bad cable connection?

Satrap · 03-24-2018, 07:11 AM

Since there is no warranty anymore, I opened my Kindle PW2 and cleaned all cables that are connected to motherboard (except the one for backlight) with isopropyl alcohol and I don't see any changes.

Do those flat cables have a connector on the backside of display or are they built in to display? I did't took display out of the frame becouse it's glued to the frame and I don't want to crack it.

SKK · 03-24-2018, 08:17 AM

Quote:

Originally Posted by j.p.s

Couldn't it also be a bad cable connection?

Yes, it could.

montalex · 03-24-2018, 10:20 AM

The connector is permanently joined to the screen. Screens are very easy to change, though: http://www.powerbookmedic.com/Amazon...p-1-c-802.html
Make sure the serial number on your screen cable matches the replacement. I've replaced Kindle screens several times with no problems. Use a butter knife to work the screen free, inserting it from the face of the Kindle. The replacement screen will just stick to the same sticky surface. It's double-stick tape, and not that strong.

Satrap · 03-24-2018, 12:52 PM

I tried to remove the screen today and now it's cracked for sure

Even heating up the frame and display did not help. However I checked for spare parts / display in Europe/Germany an prices are pretty high. http://www.powerbookmedic.com does not have the display I need on stock and if I count price + shipment + customes fees it's just not worth it. At the moment we have Easter holiday sales and I can buy I new one for approx. 60-75 EUR. This is the price with Amazon "special offers" on the screen. Would be great to know if those "special offers" are removable.

and it's just pity I cannot use the old motherboard from my current PW2 as it's still OK.

newkindlefun · 03-25-2018, 04:58 AM

Quote:

Originally Posted by Satrap

I tried to remove the screen today and now it's cracked for sure

Even heating up the frame and display did not help. However I checked for spare parts / display in Europe/Germany an prices are pretty high. http://www.powerbookmedic.com does not have the display I need on stock and if I count price + shipment + customes fees it's just not worth it. At the moment we have Easter holiday sales and I can buy I new one for approx. 60-75 EUR. This is the price with Amazon "special offers" on the screen. Would be great to know if those "special offers" are removable.

and it's just pity I cannot use the old motherboard from my current PW2 as it's still OK.

60? How? It's 75 euros on Amazon.de, am I not seeing another discount? 75 is already a crazy discount, for sure take advantage of it.

The special offers are removable, either for 20 euros if you do it yourself, or if you contact customer service and ask them for help in removing them, they'll for sure do it for free.

Satrap · 03-25-2018, 03:10 PM

there is another discount on ebay.de with 15€*off, which drops the price to 64€. so I just bought a new one.

seanyyz · 03-26-2018, 07:36 PM

Given that this paperwhite is almost 5 years old you might want to think about investing in a new one rather than in sinking money into this old model. The newer ones arent that expensive and would give you at least another 5 years god willing.

Also, once the PW gets to a certain age amazon stops updating it. Go nuts and buy a new one. Those are my two cents.

DuckieTigger · 03-26-2018, 10:29 PM

Quote:

Originally Posted by newkindlefun

The special offers are removable, either for 20 euros if you do it yourself, or if you contact customer service and ask them for help in removing them, they'll for sure do it for free.

Asking to have it removed for free doesn't always work and is not the right thing to do either. Now if you tell them that your old one broke and you wanted to know if they could move the ads over, they might be willing.

03-23-2018, 06:12 PM	#1
Satrap Junior Member Posts: 4 Karma: 10 Join Date: Mar 2018 Device: Kindle Paperwhite 2	KIndle Paperwhite 2 - still repairable or it's time for a new one Hi, yesterday I wanted to start read a book again after a quite a long pause of 4-5 Month. So I took my Kindle out of a box, connected it to the charge and found out that it has quite a few vertical lines in the middle of display. Tried to reboot, reset it. Nothing helps. Display also does not seem to be cracked and I don't know why. Kindle was in the box on a shelf for couple month, so I don't think it's mechanical damage. Is there still hope for my Kindle Paperwhite 2 or it's just scrap now and it's time to get a new one? I bought this Kindle around end of 2013. So there is warranty from Amazon anymore. Last edited by Satrap; 03-23-2018 at 06:14 PM. Reason: Add image

03-26-2018, 07:36 PM	#10
seanyyz Connoisseur Posts: 69 Karma: 2068472 Join Date: Jan 2011 Location: Toronto, Canada Device: Kindle Oasis	Time for a replacement Given that this paperwhite is almost 5 years old you might want to think about investing in a new one rather than in sinking money into this old model. The newer ones arent that expensive and would give you at least another 5 years god willing. Also, once the PW gets to a certain age amazon stops updating it. Go nuts and buy a new one. Those are my two cents.

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03-23-2018, 07:12 PM	#2
SKK Addict Posts: 217 Karma: 55570 Join Date: Jun 2016 Location: N/A Device: N/A	Hi, it looks like the screen is broken to me.

03-24-2018, 07:11 AM	#4
Satrap Junior Member Posts: 4 Karma: 10 Join Date: Mar 2018 Device: Kindle Paperwhite 2	Since there is no warranty anymore, I opened my Kindle PW2 and cleaned all cables that are connected to motherboard (except the one for backlight) with isopropyl alcohol and I don't see any changes. Do those flat cables have a connector on the backside of display or are they built in to display? I did't took display out of the frame becouse it's glued to the frame and I don't want to crack it.

03-24-2018, 10:20 AM	#6
montalex Fanatic Posts: 556 Karma: 1283268 Join Date: Mar 2010 Device: KindleDX,Kindle 4, Kindle Keyboard 3G	The connector is permanently joined to the screen. Screens are very easy to change, though: http://www.powerbookmedic.com/Amazon...p-1-c-802.html Make sure the serial number on your screen cable matches the replacement. I've replaced Kindle screens several times with no problems. Use a butter knife to work the screen free, inserting it from the face of the Kindle. The replacement screen will just stick to the same sticky surface. It's double-stick tape, and not that strong.

03-24-2018, 12:52 PM	#7
Satrap Junior Member Posts: 4 Karma: 10 Join Date: Mar 2018 Device: Kindle Paperwhite 2	I tried to remove the screen today and now it's cracked for sure Even heating up the frame and display did not help. However I checked for spare parts / display in Europe/Germany an prices are pretty high. http://www.powerbookmedic.com does not have the display I need on stock and if I count price + shipment + customes fees it's just not worth it. At the moment we have Easter holiday sales and I can buy I new one for approx. 60-75 EUR. This is the price with Amazon "special offers" on the screen. Would be great to know if those "special offers" are removable. and it's just pity I cannot use the old motherboard from my current PW2 as it's still OK.

03-25-2018, 03:10 PM	#9
Satrap Junior Member Posts: 4 Karma: 10 Join Date: Mar 2018 Device: Kindle Paperwhite 2	there is another discount on ebay.de with 15€*off, which drops the price to 64€. so I just bought a new one.

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