Sony software crash with copying files to reader

valkyriesound · 11-07-2006, 01:19 PM

Anyone else having a problem with the software crashing when copying files to the reader?

I'm OK if I copy just s few at a time...

If I try to copy or import a whole folder (maybe 50 mostly RTF files) the software just exits and crashes....

Anyone?

gdxf · 11-07-2006, 03:46 PM

Yes, I have that problem too, very serious. My solution is to copy files directly to the SD card. Though this way the Reader has to format the files before they can be read, at least you can bypass the connect software hanging problem. I hope there is going to be an update on the connect software soon.

Jake · 11-07-2006, 07:34 PM

Same here, although I haven't been "lucky" enough to have Connect crash and exit. It just hangs and hangs and .....

thax · 11-07-2006, 08:14 PM

I had a thread about the CONNECT software and such, and I have problems with some RTF's.
No problems with TXT, LBR, or PDF. But sometimes an RTF is setup in such a way that importing it (all books in a collection have to be imported into CONNECT) crashes the software. If I could make collections on an SD card without CONNECT, I would skip the software completely.

I usually end up copying the content out of Word and pass it through BBEdit and save to RTF from there. They work after that *shrug.

thax

flumbo · 11-07-2006, 08:46 PM

Yep. Mine crashes constantly. The connect software shows up at the top of my frequently used software on the Start menu only because I have to restart it so often.

valkyriesound · 11-08-2006, 10:17 PM

Oh good... at least I'm not crazy.

Copy directly to the SD or MS? That's a good work-around

Thanks!

melchioe · 11-08-2006, 11:46 PM

I've experienced it crashing numerous times during initial download after purchase, and with transfer to a second (authorized) ebook after initial download - once it even required fully resetting the Reader, since it would no longer connect to the PC.

It seems to be a problem if I do ANYTHING else with the PC during transfer, like using Internet Explorer, Word, or any other program. Now I just start the transfer and leave it fully alone until the Status icon stops spinning.

-e-

jtblohm · 10-05-2009, 11:48 PM

Quote:

Originally Posted by valkyriesound

Anyone else having a problem with the software crashing when copying files to the reader?

I'm OK if I copy just s few at a time...

If I try to copy or import a whole folder (maybe 50 mostly RTF files) the software just exits and crashes....

Anyone?

I just downloaded my very first book and the (*&% Sony software crashed while attempting to transfer it to the PRS-505 reader. The only solution was to copy-paste into the SD card bypassing the Sony software entirely. Of course I am running Vista which seems to be particularily misbehaved. Tried some of the other solutions proposed here and none worked. Guess we will have to wait for version 3.1.

justincoe · 10-06-2009, 01:59 AM

EBL3.0 crashed whenever I tried to transfer ebooks to my PRS-505 and PRS-600. What I do now is as the following:

1. To drop the books directly into the readers via window explorer (making sure to close the window explorer afterwards).

2. To open EBL 3.0, and create collections under the prospective readers (using EBL3.0, of course, after ticking open the ereader), using the + sign on the bottom left of the EBL screen.

3. To drag and drop books from the ereader library (not the EBL library) to the newly created collection folders according to your own desired cataloguing system. Please note that sometimes EBL 3.0 fails to refresh your ereader library after the step 1. You need to dismount and remount after step 1 to get the EBL 3.0 to list your newly added ebooks.

4. To dismount the ereader using the triangular symbol in the displayed left panel within EBL 3.0 window.

5. To disconnect the USB cable and allow the ereader to boot to home page.

That’s how I got my collections back. Please note that not all USB ports are created equal. My computer (Vista, 64 bit) has six USB ports, some work for PRS-505, but not for PRS-600. The ones that didn’t work for my PRS-600 had bricked the reader many times due to incomplete transfer.

11-07-2006, 01:19 PM	#1
valkyriesound Connoisseur Posts: 61 Karma: 108 Join Date: Oct 2006 Location: LA,CA	Sony software crash with copying files to reader Anyone else having a problem with the software crashing when copying files to the reader? I'm OK if I copy just s few at a time... If I try to copy or import a whole folder (maybe 50 mostly RTF files) the software just exits and crashes.... Anyone?

11-08-2006, 11:46 PM	#7
melchioe Addicted Posts: 22 Karma: 10 Join Date: Nov 2006 Location: Wisconsin Device: iPad, Nooks, PRS-505, Kindles, lots of old ones	reader crashing during download of books I've experienced it crashing numerous times during initial download after purchase, and with transfer to a second (authorized) ebook after initial download - once it even required fully resetting the Reader, since it would no longer connect to the PC. It seems to be a problem if I do ANYTHING else with the PC during transfer, like using Internet Explorer, Word, or any other program. Now I just start the transfer and leave it fully alone until the Status icon stops spinning. -e-

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11-07-2006, 03:46 PM	#2
gdxf Enthusiast Posts: 48 Karma: 27 Join Date: Oct 2006 Device: Sony Reader PRS-500	Yes, I have that problem too, very serious. My solution is to copy files directly to the SD card. Though this way the Reader has to format the files before they can be read, at least you can bypass the connect software hanging problem. I hope there is going to be an update on the connect software soon.

11-07-2006, 07:34 PM	#3
Jake Renaissance Man Posts: 45 Karma: 10 Join Date: Sep 2006 Location: Seattle Device: Sony Reader	Same here, although I haven't been "lucky" enough to have Connect crash and exit. It just hangs and hangs and .....

11-07-2006, 08:14 PM	#4
thax Junior Member Posts: 7 Karma: 10 Join Date: Oct 2006 Device: Nokia 770, Sony Reader (PRS-505, PRS-600), iPad 32GB	I had a thread about the CONNECT software and such, and I have problems with some RTF's. No problems with TXT, LBR, or PDF. But sometimes an RTF is setup in such a way that importing it (all books in a collection have to be imported into CONNECT) crashes the software. If I could make collections on an SD card without CONNECT, I would skip the software completely. I usually end up copying the content out of Word and pass it through BBEdit and save to RTF from there. They work after that *shrug. thax

11-07-2006, 08:46 PM	#5
flumbo I got nothin... Posts: 127 Karma: 302 Join Date: Sep 2006 Location: Hawaii	Yep. Mine crashes constantly. The connect software shows up at the top of my frequently used software on the Start menu only because I have to restart it so often.

11-08-2006, 10:17 PM	#6
valkyriesound Connoisseur Posts: 61 Karma: 108 Join Date: Oct 2006 Location: LA,CA	Oh good... at least I'm not crazy. Copy directly to the SD or MS? That's a good work-around Thanks!

10-06-2009, 01:59 AM	#9
justincoe Junior Member Posts: 9 Karma: 90 Join Date: Aug 2009 Device: PRS-505 amd PRS-600	EBL3.0 crashed whenever I tried to transfer ebooks to my PRS-505 and PRS-600. What I do now is as the following: 1. To drop the books directly into the readers via window explorer (making sure to close the window explorer afterwards). 2. To open EBL 3.0, and create collections under the prospective readers (using EBL3.0, of course, after ticking open the ereader), using the + sign on the bottom left of the EBL screen. 3. To drag and drop books from the ereader library (not the EBL library) to the newly created collection folders according to your own desired cataloguing system. Please note that sometimes EBL 3.0 fails to refresh your ereader library after the step 1. You need to dismount and remount after step 1 to get the EBL 3.0 to list your newly added ebooks. 4. To dismount the ereader using the triangular symbol in the displayed left panel within EBL 3.0 window. 5. To disconnect the USB cable and allow the ereader to boot to home page. That’s how I got my collections back. Please note that not all USB ports are created equal. My computer (Vista, 64 bit) has six USB ports, some work for PRS-505, but not for PRS-600. The ones that didn’t work for my PRS-600 had bricked the reader many times due to incomplete transfer.

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