Calibre can't see BeBook Neo

ivanm · 06-07-2010, 06:48 AM

I apologise if this has been answered already, but I can't find it anywhere.

I just bought a BeBook Neo and installed Calibre to use it to manage my ebooks. However, it can't seem to detect the ereader. Here is the stuff that gets spat out in the terminal:

Code:

$calibre
link  hasn't been detected!
link  hasn't been detected!
Unable to open device <calibre.devices.hanlin.driver.BOOX object at 0xacafdac>
Traceback (most recent call last):
  File "/usr/lib/calibre/calibre/gui2/device.py", line 123, in do_connect
    dev.open()
  File "/usr/lib/calibre/calibre/devices/usbms/device.py", line 629, in open
    self.open_linux()
  File "/usr/lib/calibre/calibre/devices/usbms/device.py", line 599, in open_linux
    %self.__class__.__name__)
DeviceError: Unable to detect the BOOX disk drive. Your  kernel is probably exporting a deprecated version of SYSFS.
Connect to device failed, retrying in 5 seconds...

I checked the FAQ, but I do not have CONFIG_SYSFS_DEPRECATED_V2 set:

Code:

$zgrep SYSFS /proc/config.gz
# CONFIG_SYSFS_DEPRECATED_V2 is not set
CONFIG_ACPI_SYSFS_POWER=y
CONFIG_WIRELESS_EXT_SYSFS=y
CONFIG_RTC_INTF_SYSFS=y
CONFIG_SYSFS=y

As such, I'm completely stumped as to what the problem is. Any ideas?

ivanm · 06-07-2010, 07:06 AM

Oh, I should probably mention that I'm using Calibre 0.7 (haven't yet upgraded to 0.7.1) on Gentoo Linux currently using the 2.6.33.2 kernel.

kovidgoyal · 06-07-2010, 12:31 PM

post the output from running

calibre-debug -d

ivanm · 06-07-2010, 07:13 PM

Code:

Version: 0.7.1
USB devices on system:
[['0x56a', '0x15', '0x403', 'WACOM', 'CTE-440-U V4.0-3', ''],
 ['0x1d6b',
  '0x2',
  '0x206',
  'Linux 2.6.33-gentoo-r2 ehci_hcd',
  'EHCI Host Controller',
  '0000:00:1d.7'],
 ['0x45e',
  '0xdb',
  '0x173',
  'Microsoft',
  'Natural\xc2\xae Ergonomic Keyboard 4000',
  ''],
 ['0x1d6b',
  '0x1',
  '0x206',
  'Linux 2.6.33-gentoo-r2 uhci_hcd',
  'UHCI Host Controller',
  '0000:00:1d.2'],
 ['0x15ca', '0xc3', '0x512', '', 'USB Optical Mouse', ''],
 ['0x4f2',
  '0xb052',
  '0x492',
  'Chicony Electronics Co., Ltd.',
  'Integrated Webcam',
  'SN0001'],
 ['0x1d6b',
  '0x1',
  '0x206',
  'Linux 2.6.33-gentoo-r2 uhci_hcd',
  'UHCI Host Controller',
  '0000:00:1a.0'],
 ['0xbda', '0x158', '0x5195', 'Generic', 'USB2.0-CRW', '20060413092100000'],
 ['0x424', '0x2504', '0x1', '', '', ''],
 ['0x1d6b',
  '0x1',
  '0x206',
  'Linux 2.6.33-gentoo-r2 uhci_hcd',
  'UHCI Host Controller',
  '0000:00:1d.1'],
 ['0x525',
  '0xa4a5',
  '0x322',
  'Linux 2.6.26-466-ga04670e with fsl-usb2-udc',
  'File-backed Storage Gadget',
  '372041756775'],
 ['0x1d6b',
  '0x1',
  '0x206',
  'Linux 2.6.33-gentoo-r2 uhci_hcd',
  'UHCI Host Controller',
  '0000:00:1d.0'],
 ['0x1d6b',
  '0x2',
  '0x206',
  'Linux 2.6.33-gentoo-r2 ehci_hcd',
  'EHCI Host Controller',
  '0000:00:1a.7'],
 ['0x147e', '0x2016', '0x1', 'TouchStrip', 'Fingerprint Sensor', '']]
Looking for ALEX
Looking for ANDROID
Looking for AVANT
Looking for AZBOOKA
Looking for BLACKBERRY
Looking for BOOQ
Looking for BOOX
	(1317, 42149, 802, 'Linux 2.6.26-466-ga04670e with fsl-usb2-udc', 'File-backed Storage Gadget', '372041756775')
Looking for COOL_ER
Looking for CYBOOK
Looking for DBOOK
Looking for E71X
Looking for EB511
Looking for EB600
Looking for ECLICTO
Looking for EDGE
Looking for ELONEX
Looking for ESLICK
Looking for FOLDER_DEVICE_FOR_CONFIG
Looking for GER2
Looking for HANLINV3
Looking for HANLINV5
Looking for ILIAD
Looking for INVESBOOK
Looking for IPAPYRUS
Looking for IREXDR1000
Looking for IREXDR800
Looking for IRIVER_STORY
Looking for ITALICA
Looking for ITUNES
Looking for JETBOOK
Looking for KINDLE
Looking for KINDLE2
Looking for KINDLE_DX
Looking for KOBO
Looking for N516
Looking for N770
Looking for N810
Looking for NEWSMY
Looking for NOOK
Looking for NUUT2
Looking for PALMPRE
Looking for POCKETBOOK360
Looking for PRS505
Looking for README
Looking for S60
Looking for SHINEBOOK
Looking for SNE
Looking for TECLAST_K3
Looking for THEBOOK
Devices possibly connected: BOOX driver,  
Trying to open BOOX driver ... failed
Opening of the following devices failed
<calibre.devices.hanlin.driver.BOOX object at 0xb70366c>
Traceback (most recent call last):
  File "/usr/lib/calibre/calibre/devices/__init__.py", line 117, in debug
    dev.open()
  File "/usr/lib/calibre/calibre/devices/usbms/device.py", line 629, in open
    self.open_linux()
  File "/usr/lib/calibre/calibre/devices/usbms/device.py", line 599, in open_linux
    %self.__class__.__name__)
DeviceError: Unable to detect the BOOX disk drive. Your  kernel is probably exporting a deprecated version of SYSFS.

kovidgoyal · 06-07-2010, 08:55 PM

can your device be mounted in the operating system? Do you have support for USB mass storage devices in the kernel?

ivanm · 06-08-2010, 04:07 AM

I have CONFIG_USB_STORAGE=y if that's what you mean (but the only sub-option enabled is CONFIG_USB_STORAGE_ONETOUCH).

I can see the device and mount it (I can't see the SD card though if that matters).

kovidgoyal · 06-08-2010, 12:11 PM

Post the output of mount with the device mounted

ivanm · 06-08-2010, 06:59 PM

Code:

rootfs on / type rootfs (rw)
/dev/root on / type ext3 (rw,noatime,errors=continue,data=writeback)
proc on /proc type proc (rw,nosuid,nodev,noexec,relatime)
rc-svcdir on /lib/rc/init.d type tmpfs (rw,nosuid,nodev,noexec,relatime,size=1024k,mode=755)
sysfs on /sys type sysfs (rw,nosuid,nodev,noexec,relatime)
debugfs on /sys/kernel/debug type debugfs (rw,nosuid,nodev,noexec,relatime)
udev on /dev type tmpfs (rw,nosuid,relatime,size=10240k,mode=755)
devpts on /dev/pts type devpts (rw,nosuid,noexec,relatime,gid=5,mode=620)
shm on /dev/shm type tmpfs (rw,nosuid,nodev,noexec,relatime)
/dev/sda5 on /usr type ext3 (rw,noatime)
/dev/sda6 on /gentoo type ext3 (rw,noatime)
/dev/sda7 on /opt type ext3 (rw,noatime)
/dev/sda8 on /var type ext3 (rw,noatime)
/dev/sda9 on /home type ext3 (rw,noatime)
tmpfs on /tmp type tmpfs (rw,size=6G,mode=1777)
binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev)
none on /sys/fs/fuse/connections type fusectl (rw)
gvfs-fuse-daemon on /home/ivan/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=ivan)
fusesmb on /mnt/samba type fuse.fusesmb (rw,nosuid,nodev,max_read=32768,user=ivan)
/dev/sdc on /media/Bebook type vfat (rw,nosuid,nodev,uhelper=hal,uid=1000,shortname=winnt)

kovidgoyal · 06-08-2010, 10:27 PM

Can you open a ticket, I'll follow up there, as forum posts can get lost.

ivanm · 06-09-2010, 08:16 AM

OK; I'll try it on another machine tomorrow and if it doesn't work I'll file a bug (though if it doesn't work on another machine it might be due to a hardware problem :s).

ivanm · 06-10-2010, 03:35 AM

OK, I've solved the problem (this is what you get for custom-compiled kernels

). It's exactly the same situation as shown here: https://www.mobileread.com/forums/showthread.php?t=60329

In short: you also need to have:

Code:

CONFIG_SCSI_MULTI_LUN=y

enabled under Linux.

Thank you for all your help and Calibre kovidgoyal!

06-08-2010, 04:07 AM	#6
ivanm e^bored Posts: 44 Karma: 10 Join Date: Jun 2010 Device: Kobo Aura HD, BeBook Neo	I have CONFIG_USB_STORAGE=y if that's what you mean (but the only sub-option enabled is CONFIG_USB_STORAGE_ONETOUCH). I can see the device and mount it (I can't see the SD card though if that matters). Last edited by ivanm; 06-08-2010 at 04:09 AM.

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06-07-2010, 07:06 AM	#2
ivanm e^bored Posts: 44 Karma: 10 Join Date: Jun 2010 Device: Kobo Aura HD, BeBook Neo	Oh, I should probably mention that I'm using Calibre 0.7 (haven't yet upgraded to 0.7.1) on Gentoo Linux currently using the 2.6.33.2 kernel.

06-07-2010, 12:31 PM	#3
kovidgoyal creator of calibre Posts: 43,826 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	post the output from running calibre-debug -d

06-07-2010, 08:55 PM	#5
kovidgoyal creator of calibre Posts: 43,826 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	can your device be mounted in the operating system? Do you have support for USB mass storage devices in the kernel?

06-08-2010, 12:11 PM	#7
kovidgoyal creator of calibre Posts: 43,826 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Post the output of mount with the device mounted

06-08-2010, 10:27 PM	#9
kovidgoyal creator of calibre Posts: 43,826 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Can you open a ticket, I'll follow up there, as forum posts can get lost.

06-09-2010, 08:16 AM	#10
ivanm e^bored Posts: 44 Karma: 10 Join Date: Jun 2010 Device: Kobo Aura HD, BeBook Neo	OK; I'll try it on another machine tomorrow and if it doesn't work I'll file a bug (though if it doesn't work on another machine it might be due to a hardware problem :s).

06-10-2010, 03:35 AM	#11
ivanm e^bored Posts: 44 Karma: 10 Join Date: Jun 2010 Device: Kobo Aura HD, BeBook Neo	OK, I've solved the problem (this is what you get for custom-compiled kernels ). It's exactly the same situation as shown here: https://www.mobileread.com/forums/showthread.php?t=60329 In short: you also need to have: Code: CONFIG_SCSI_MULTI_LUN=y enabled under Linux. Thank you for all your help and Calibre kovidgoyal!

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