problem with opening book on Kindle2

alcina · 06-10-2009, 11:43 PM

I have just tried to download a book from the library. I had Twilight from the library and it worked just fine. Now the new downloads aren't working and I get this message:

Quote:

The selected item could not be opened. Please use your computer to visit Amazon.com and click on "ManageYourKindle" on the the "your account" page for help in solving this issue

A friend has tried and tried and we can't find the answer. I am overseas at the moment and we first thought that it was a date issue, but I turned my wireless on and the Kindle 2 updated the time just fine (and took Twilight away as it was expired from the library).

The book is encoded with my PID and converted and this has been double checked.

Any help please!

susan_cassidy · 06-11-2009, 02:19 PM

Are you sure that you put the PID in quotes when you ran the script?

BurBunny · 06-11-2009, 03:42 PM

Quote:

Originally Posted by susan_cassidy

Are you sure that you put the PID in quotes when you ran the script?

I'm the friend who is actually doing the PID conversions, and I've never used quotes around the PID in the script. I converted another book, encoded with my PID, yesterday as well to check to make sure I wasn't making any conversion errors, and the one for my Kindle worked just fine. Just not Alcina's.

alcina · 06-12-2009, 07:49 PM

No one can help? It's a real downer not to be able to access these books!

sirbruce · 06-12-2009, 08:34 PM

No one else has every reported such a problem. Usually the PID is wrong or the book is corrupted. Try a different book?

alcina · 06-12-2009, 08:43 PM

We've tried three, I think

This just proves once again that I am jinxed.

rhk · 06-12-2009, 11:57 PM

I ran into that issue with library books as well (two times in the 3 months I've had my k2), but once it started I couldn't get it to open any of the library books. I think both times I had to reset it to factory settings (?) to get it to work, then just copied the library books over to the k2 again and it worked. Scared the bejesus out of me the first time it happened, I thought I killed the Kindle.

alcina · 06-16-2009, 07:53 PM

I've tried doing that restart thing and no joy

leovils · 07-13-2009, 08:42 AM

I'm having the same problem. I'm overseas bought some books and only the first one can be read. The three others, when I try to open, the same message appears.

leovils · 07-13-2009, 08:46 AM

Even after reset does not work

susan_cassidy · 07-13-2009, 12:25 PM

If you do not put the PID in quotes, I've seen it fail.

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06-11-2009, 02:19 PM	#2
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	Are you sure that you put the PID in quotes when you ran the script?

06-12-2009, 07:49 PM	#4
alcina Junior Member Posts: 6 Karma: 10 Join Date: May 2009 Device: kindle 2	No one can help? It's a real downer not to be able to access these books!

06-12-2009, 08:34 PM	#5
sirbruce Provocateur Posts: 1,859 Karma: 505847 Join Date: Feb 2009 Location: Columbus, OH Device: Kindle Touch, Kindle 2, Kindle DX, iPhone 3GS	No one else has every reported such a problem. Usually the PID is wrong or the book is corrupted. Try a different book?

06-12-2009, 08:43 PM	#6
alcina Junior Member Posts: 6 Karma: 10 Join Date: May 2009 Device: kindle 2	We've tried three, I think This just proves once again that I am jinxed.

06-12-2009, 11:57 PM	#7
rhk Member Posts: 19 Karma: 10 Join Date: Mar 2009 Location: Zürich, Switzerland Device: Kindle	I ran into that issue with library books as well (two times in the 3 months I've had my k2), but once it started I couldn't get it to open any of the library books. I think both times I had to reset it to factory settings (?) to get it to work, then just copied the library books over to the k2 again and it worked. Scared the bejesus out of me the first time it happened, I thought I killed the Kindle.

06-16-2009, 07:53 PM	#8
alcina Junior Member Posts: 6 Karma: 10 Join Date: May 2009 Device: kindle 2	I've tried doing that restart thing and no joy

07-13-2009, 08:42 AM	#9
leovils Junior Member Posts: 2 Karma: 10 Join Date: Jul 2009 Device: kinlde	I'm having the same problem. I'm overseas bought some books and only the first one can be read. The three others, when I try to open, the same message appears.

07-13-2009, 08:46 AM	#10
leovils Junior Member Posts: 2 Karma: 10 Join Date: Jul 2009 Device: kinlde	Even after reset does not work

07-13-2009, 12:25 PM	#11
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	If you do not put the PID in quotes, I've seen it fail.

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