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Old 05-25-2018, 09:12 AM   #1
bundaskenyer666
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Device: Pocketbook Touch HD
Is my screen broken?

Hi.
I have a pocketbook touch hd. I tried to use it about after a week or two and the screen turned into this, when I turned it on. It is frozen and it doesn't respond for touches. Before I turned it on it showed the normal off screen. Is it possible that it's just a software bug or is it broken?
https://imgur.com/a/sjlN2z6
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Old 05-25-2018, 12:27 PM   #2
rkomar
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It looks like the glass substrate under the display is broken. It is probably time to get a new ereader.
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Old 05-28-2018, 03:16 AM   #3
Gudy
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This is definitely a hardware problem - either the screen itself (most likely) or something in the connection between the screen controller and the screen is broken.
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Old 05-30-2018, 04:37 PM   #4
Gamesiarz
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Device: Pocketbook Touch HD2
Had the same issue with my Touch HD2 and got replacement. I think its a screen issue because I was able to do factory reset with that error without any success.
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