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Old 01-13-2011, 12:36 PM   #46
nargyris
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Hello everyone,

Although I have successfully uploaded three titles to the iBookstore, I get an error on 2 out of 3 books I try to upload.

All EPUBS validate with Epubcheck and Flightcrew and adhere to all Apple standards. When I use iTunes Producer, the file is validated and delivered. After it doesn't show up on my iTunes Connect account, I check the Package History window in iTP and see that under "state" I get "Import Error", instead of "Imported".

There is no further explanation on the error, and Apple support will not reply to any of my emails (although they have acknowledged receipt)

Any tips ?
Thanks
Nick
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Old 01-14-2011, 08:22 AM   #47
sueneu
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nargyris,
Could there be a problem with the information in the iTunes Producer information? Perhaps you could find a difference between the successful and unsuccessful files in the book information fields.
Also, are the cover files the right size and file format?
Good luck!
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