11-20-2011, 03:04 PM | #1 |
Fanatic
Posts: 569
Karma: 199759
Join Date: Nov 2010
Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
|
Instructions for a Factory Reset
Hi everyone - Kobo sent these instructions to me for a 'physical' factory reset and I thought they'd be helpful to those that have errors they cannot resolve through tech support.
You can do a 'menu' factory reset by going into Settings, Privacy, Factory data reset. The attached instructions seem to be a preferred method, or a method that must be used if you cannot turn on your Vox. Remember that the Factory Reset erases all the data on your Vox and resets it to its factory state. Should be used only as a last resort -- or if you want to test its effectiveness like Taming did |
11-21-2011, 09:43 AM | #2 |
Connoisseur
Posts: 54
Karma: 52416
Join Date: Nov 2011
Device: kindle 3, kobo vox
|
Great - it did work for me! Thanks for posting!
I think timing is everything. You have to hold the "Volume +" button until you see the reset message. After that, my unit switched back to its original state, with Kobo account setup screen. So it looks like we do have now the "full factory reset" route, in case the unit is bricked. I'd still keep an image of the internal card just in case (e.g., card can fail; or the device wouldn't even do the recovery). |
Advert | |
|
11-21-2011, 01:12 PM | #3 |
Fanatic
Posts: 569
Karma: 199759
Join Date: Nov 2010
Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
|
I think the reason it didn't work for me is that my Vox wasn't off and my battery may have been too low. Not to worry though, because the menu option worked just fine, anyway. Glad this worked for you!
|
02-15-2012, 06:16 PM | #4 |
Junior Member
Posts: 1
Karma: 10
Join Date: Feb 2012
Device: Kobo Vox
|
Thank you, you just saved my Kobo Vox`s life. I was getting so frustrated because I couldn`t turn it on i was ready to throw it out the window!! I loved it until this afternoon lol and now I think I might be able to love it again.
|
02-23-2012, 09:09 AM | #5 |
Kobo Vox Noob
Posts: 3
Karma: 10
Join Date: Feb 2012
Location: St-Jean-sur-Richelieu
Device: Kobo Vox
|
Doesn't work for me, but the three icons at the bottom of the screen, the home, menu and the back arrow all have their LED's turned on. Power is full.
Don't know what to do |
Advert | |
|
02-23-2012, 09:47 AM | #6 |
Evangelist
Posts: 440
Karma: 26671
Join Date: Nov 2011
Device: kobo mini, nexus 7 (2012), kobo vox
|
Factory reset needs to be done from a turned off state and if those 3 lights are on, your unit is not turned off. Since you have given no indication of what problem you are having, did you try holding down the power button for ten seconds to turn the unit off?
[edit]: Oh, and this is the _vox_ forum, right? |
02-24-2012, 07:10 AM | #7 |
Kobo Vox Noob
Posts: 3
Karma: 10
Join Date: Feb 2012
Location: St-Jean-sur-Richelieu
Device: Kobo Vox
|
And since I have 3 lights at the bottom, isn't that the machine I have? I'm confused with all those names. I'm on (legalz) morphine and I get confused pretty easily .
Anyway, I pried the back cover off with a crowbar, pressed the reset button, which fixed everything, re-installed the cover with an hammer With the help of Caliber or is it Calibre, what a good little piece of software it is, everything is cool. Thank you. ps: to the mods, I'm deeply sorry if I have offended some souls if I posted my little itsy-bitsy problem in the wrong place. I'll try to not make it again. |
02-24-2012, 07:53 AM | #8 |
Evangelist
Posts: 440
Karma: 26671
Join Date: Nov 2011
Device: kobo mini, nexus 7 (2012), kobo vox
|
I was just clarifying we were talking about the right device since that is not what was in your "Device" field when you originally posted.
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
factory reset not helping | bradstone | Kobo Reader | 3 | 08-29-2011 09:28 AM |
Doing a factory reset but... | DarkRose | Amazon Kindle | 4 | 07-20-2011 05:59 AM |
Factory reset on the touch | stef70 | Kobo Reader | 8 | 07-02-2011 05:30 PM |
How do I do a Factory Reset? | Tinah | enTourage eDGe | 8 | 05-29-2011 08:11 AM |
Factory Reset! | sammieb77 | enTourage Archive | 55 | 03-18-2011 09:07 PM |