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Old 04-01-2015, 08:42 AM   #1
jessematthew
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cannot register new (secondhand) kindle

While in China, my Kindle Keyboard broke. So I purchased a new one while there, and it came with Duokan already installed. Duokan's OK, but since it doesn't save my clippings in a file like Kindle does, I prefer the Kindle software. I can switch back to the original software, but I have 2 main problems:

1) I can't register my Kindle to my Amazon account. I have full Wi-Fi, but the Kindle tells me that I'm not connected, so I can't register. How can I register my Kindle so I can get my purchases sent directly to my Kindle through my @free.kindle.com e-mail? Is there a backdoor way view the serial number?

2) I can't create new collections on the Kindle software. I can't even click on it to try. I used Calibre to set up some collections, but then after I put the books into the collections, they now exist both in the collection and in the front page of my Kindle. What's the deal and how do I create collections another way?

Thanks.
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Old 04-01-2015, 12:49 PM   #2
Ian.M
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If it came preloaded with Duokan its either second hand or not a genuine Amazon kindle (even if its using 100% identical hardware).

1) You can register a kindle offline by entering the serial number on the Amazon site. Your serial number is displayed in the device info section of the settings screen (find it from the home menu). *NEVER* disclose the whole serial number to anyone except Amazon as it could let someone else hack your kindle account. You'd still need an active WiFi connection (or 3G whispernet) to email books to your kindle, but at least you could transfer copy-protected books to it by USB.

2) Collections are only enabled on registered kindles that have synced with the Amazon servers - no connectivity ever == no collections.

If your Kindle cant be registered it may be blacklisted. If so you are S.O.L. Amazon wont help you and forum policy here prohibits discussion of any way of technically defeating the blacklist as blacklisted kindles are fairly likely to have been stolen at some point in their history + its actually illegal in many countries. Your only hope is if you have your faulty kindle and it has a good main board as then you can make a 'frankenKindle' with the good board which has its old serial number + everything else from the other Kindle.
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Old 04-01-2015, 01:31 PM   #3
susan_cassidy
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Why on earth did you title your post with your user name and not the actual question?
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Old 04-01-2015, 02:20 PM   #4
Mike L
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Quote:
Originally Posted by susan_cassidy View Post
Why on earth did you title your post with your user name and not the actual question?
Possibly because this is a new member who is unfamiliar with how forums work. Or he or she simply made a mistake.

Mike
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Old 04-02-2015, 09:05 PM   #5
eschwartz
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Anyway, title fixed.
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Old 04-03-2015, 12:45 AM   #6
Barbara1955
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Quote:
Originally Posted by susan_cassidy View Post
Why on earth did you title your post with your user name and not the actual question?
Why on Eath Susan are You making such a Big deal out of it?
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Old 04-03-2015, 12:50 AM   #7
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Because explanatory thread titles tell pople which threads to pay attention to. Not everyone reads every thread.

Considering this thread has been more about the title than the issue, I strongly recommend we all let the matter die. Now.
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