PRS-650 screen sometimes sticks (doesn't update)

luckycharms · 03-12-2011, 09:01 AM

hi folks,

just got my prs-650, and i'm using calibre 0.7 to manage it. Now and again, the reader's screen will "stick". For example, trying to click on the "home" tab, the screen will stay in it's previous state. I have to sleep and wake-up the device to get the screen to show what it should be showing. Or, sometimes when i try to turn the page in a pdf, it will stay on that previous page until i sleep and wake-up the device.

The "state" of the screen changes properly. For example, when i click on "home", but the screen doesn't change the display, it still responds to the touchscreen as if it were displaying the home screen (e.g. clicking on a book, or the apps tab, etc).

I'm wondering if this might be from having some improperly formatted books on the device? I downloaded some of the from bittorrent, etc. I'm not sure. Anyone else have a similar problem? Any ideas about tracking it down?

thanks!

trekchick · 03-12-2011, 06:18 PM

I haven't run across that specific problem, but glitchy behavior is often corrected with a soft reset. Use a paperclip (or an earring) to press and release the reset button (next to the micro USB port) then slide the power switch to reboot the reader.

luckycharms · 03-14-2011, 02:34 PM

I've done both soft and hard resets, but the issue persists. anyone else?

I'm wondering if perhaps reformatting the epub files in Calibre would clean them up? Any idea how else one can "clean up" or otherwise check epub files for adherence to standards?

it'd be nice if there were some sort of error log to track down these issues.

delphin · 03-15-2011, 09:53 PM

When I first started using my 650 it locked once or twice when I accidentally did a double tap to open a book instead of a single tap.

I believe that this is a known issue with the touch edition series.

Now that I have developed the habit of using double taps only for notes and dictionary lookups, and single taps for pretty much everything else, the issue has not repeated itself.

luckycharms · 03-18-2011, 01:28 PM

just wanted to bump this to see if anyone else is having these issues...

03-12-2011, 09:01 AM	#1
luckycharms Connoisseur Posts: 69 Karma: 10 Join Date: Oct 2010 Device: Kobo Glo, PRS-650, iPad 1, iPhone 4S	screen sometimes sticks (doesn't update) hi folks, just got my prs-650, and i'm using calibre 0.7 to manage it. Now and again, the reader's screen will "stick". For example, trying to click on the "home" tab, the screen will stay in it's previous state. I have to sleep and wake-up the device to get the screen to show what it should be showing. Or, sometimes when i try to turn the page in a pdf, it will stay on that previous page until i sleep and wake-up the device. The "state" of the screen changes properly. For example, when i click on "home", but the screen doesn't change the display, it still responds to the touchscreen as if it were displaying the home screen (e.g. clicking on a book, or the apps tab, etc). I'm wondering if this might be from having some improperly formatted books on the device? I downloaded some of the from bittorrent, etc. I'm not sure. Anyone else have a similar problem? Any ideas about tracking it down? thanks!

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Update your pocketbook IQ white screen	jocyjoce	PocketBook	0	12-17-2010 11:40 AM
Update on the Astri dual screen ebook reader	Nate the great	News	5	01-25-2010 05:51 AM
Permanent screen glitch after 2.12 update	mryan3	iRex	8	03-26-2008 08:11 AM
Accessing USB-sticks with 2.12?	Tommy	iRex	0	02-18-2008 04:18 PM
USB Memory Sticks	ddoyle777	iRex	2	12-09-2007 11:36 AM

03-12-2011, 06:18 PM	#2
trekchick Lurker Posts: 226 Karma: 9245 Join Date: Dec 2008 Location: Walton, KY Device: Sonys and Kindles and Nooks, oh my!	I haven't run across that specific problem, but glitchy behavior is often corrected with a soft reset. Use a paperclip (or an earring) to press and release the reset button (next to the micro USB port) then slide the power switch to reboot the reader.

03-14-2011, 02:34 PM	#3
luckycharms Connoisseur Posts: 69 Karma: 10 Join Date: Oct 2010 Device: Kobo Glo, PRS-650, iPad 1, iPhone 4S	I've done both soft and hard resets, but the issue persists. anyone else? I'm wondering if perhaps reformatting the epub files in Calibre would clean them up? Any idea how else one can "clean up" or otherwise check epub files for adherence to standards? it'd be nice if there were some sort of error log to track down these issues.

03-15-2011, 09:53 PM	#4
delphin Evangelist Posts: 434 Karma: 346901 Join Date: Dec 2010 Device: SONY PRS-650	When I first started using my 650 it locked once or twice when I accidentally did a double tap to open a book instead of a single tap. I believe that this is a known issue with the touch edition series. Now that I have developed the habit of using double taps only for notes and dictionary lookups, and single taps for pretty much everything else, the issue has not repeated itself.

03-18-2011, 01:28 PM	#5
luckycharms Connoisseur Posts: 69 Karma: 10 Join Date: Oct 2010 Device: Kobo Glo, PRS-650, iPad 1, iPhone 4S	just wanted to bump this to see if anyone else is having these issues...

Advert

Advert