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Old 11-20-2015, 03:08 PM   #1
KindleMama
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Device: Kindle Fire HD
Cannot Connect to Kindle Fire HDX

I have a Kindle Fire HDX and am running the latest version of Calibre. For the past two months or so, Calibre doesn't want to pick up my device.

It will try for several minutes, and eventually Calibre will crash. I'm at a loss!

Does anyone have any advice?

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Old 11-20-2015, 05:11 PM   #2
KindleMama
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Device: Kindle Fire HD
calibre, version 2.44.1
ERROR: Error: Error communicating with device

Failed to get children from device: hr=2150236166 facility=42 error_code=6 description: The requested value cannot be determined.


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\windows\driver.py", line 267, in filesystem_cache
WPDError: Failed to get children from device: hr=2150236166 facility=42 error_code=6 description: The requested value cannot be determined.
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Old 11-20-2015, 05:34 PM   #3
JSWolf
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Try going back to the previous version since it worked. If it still work, it's a bug in Calibre. If not, it's something else.
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Old 11-20-2015, 05:56 PM   #4
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Standard advice would be to restart both the computer and the Kindle.
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