Is bookeen still around?

crAss · 12-03-2018, 02:20 AM

Every year or so I check bookeen's website to see if there is a new firmware for my Muse Frontlight. Their blog, which usually contained most up to date info is closed with a message from the guy updating it that he went on to a new job.
In the company's website you cannot buy any ebook reader anymore, they are all unavailable. A couple of chargers and covers is all that is left.
Bookeen store seems to be operating as always (have never used it). Would be a pity. Still remember as yesterday when I bought my first ebook, a cybook gen 3. It is a device that really marked a change in me, going from paper to digital as far as my leisure reading is concerned.

Rand Brittain · 12-05-2018, 10:55 PM

The store now says that the supply on their site was "a victim of its own success" and points you to another French store for the time being.

I admit it would be nice if they put out a firmware update for the Muse HD. Mine drains more battery life when sleeping than the Muse ever did, which is an issue.

ChrisHistorian76 · 12-07-2018, 12:00 AM

Unfortunately, they're gone. The closed blog message is probably the most info you'll ever get too.

Icarus just ghosted everybody and went out of business in the last couple weeks with no warning. Their webpage, Facebook and Twitter accounts just suddenly disappeared, and the guy who headed the company is on to a new job according to his LinkedIn account. It's really weird how quickly e-reader companies disappear, and do so with zero notice to their customers.

crAss · 12-07-2018, 12:41 AM

A new message is posted in their website

"Technical Support

As of December 5, 2018, we inform you that the support (technical assistance, repair, replacement of parts) of e-readers will be exclusively ensured on the following models:*
Cybook Muse Light
Cybook Muse FrontLight 2
Cybook Muse HD
Saga
Go to technical support"

It's either going to be sold or closed forever...

Sent from my Mi A1 using Tapatalk

HarryT · 12-13-2018, 04:56 PM

They had a good run for their money, at least. I bought the original Cybook, which was a large and heavy touchscreen tablet running Windows CE, it must have been sometime in the early 1990s. It had two or three different reading apps installed, and if you enabled all the power-saving features you could squeeze about 2h reading time out of a battery charge

.

crAss · 01-29-2019, 01:10 AM

It seems that they are back from the dead!
They got a new guy for social media and the website, so there are some news.
Moreover, they put the following message on top of their website.
"Victims of their own success, our e-readers are temporarily out of stock on Bookeen.com. We invite you to find them on E. LECLERC by clicking here."
So it seems they managed to stay alive this time!

12-03-2018, 02:20 AM	#1
crAss Connoisseur Posts: 68 Karma: 20 Join Date: Jan 2009 Location: Athens, Greece Device: Cybook Gen3	Is bookeen still around? Every year or so I check bookeen's website to see if there is a new firmware for my Muse Frontlight. Their blog, which usually contained most up to date info is closed with a message from the guy updating it that he went on to a new job. In the company's website you cannot buy any ebook reader anymore, they are all unavailable. A couple of chargers and covers is all that is left. Bookeen store seems to be operating as always (have never used it). Would be a pity. Still remember as yesterday when I bought my first ebook, a cybook gen 3. It is a device that really marked a change in me, going from paper to digital as far as my leisure reading is concerned.

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12-05-2018, 10:55 PM	#2
Rand Brittain Bookmaker Posts: 416 Karma: 2143650 Join Date: Sep 2010 Device: Cybook Opus	The store now says that the supply on their site was "a victim of its own success" and points you to another French store for the time being. I admit it would be nice if they put out a firmware update for the Muse HD. Mine drains more battery life when sleeping than the Muse ever did, which is an issue.

12-07-2018, 12:00 AM	#3
ChrisHistorian76 Enthusiast Posts: 48 Karma: 4282588 Join Date: Oct 2018 Location: Alexandria, VA USA Device: Onyx Boox Nova Air & Kindle Oasis	Unfortunately, they're gone. The closed blog message is probably the most info you'll ever get too. Icarus just ghosted everybody and went out of business in the last couple weeks with no warning. Their webpage, Facebook and Twitter accounts just suddenly disappeared, and the guy who headed the company is on to a new job according to his LinkedIn account. It's really weird how quickly e-reader companies disappear, and do so with zero notice to their customers.

12-07-2018, 12:41 AM	#4
crAss Connoisseur Posts: 68 Karma: 20 Join Date: Jan 2009 Location: Athens, Greece Device: Cybook Gen3	A new message is posted in their website "Technical Support As of December 5, 2018, we inform you that the support (technical assistance, repair, replacement of parts) of e-readers will be exclusively ensured on the following models:* Cybook Muse Light Cybook Muse FrontLight 2 Cybook Muse HD Saga Go to technical support" It's either going to be sold or closed forever... Sent from my Mi A1 using Tapatalk

12-13-2018, 04:56 PM	#5
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	They had a good run for their money, at least. I bought the original Cybook, which was a large and heavy touchscreen tablet running Windows CE, it must have been sometime in the early 1990s. It had two or three different reading apps installed, and if you enabled all the power-saving features you could squeeze about 2h reading time out of a battery charge .

01-29-2019, 01:10 AM	#6
crAss Connoisseur Posts: 68 Karma: 20 Join Date: Jan 2009 Location: Athens, Greece Device: Cybook Gen3	It seems that they are back from the dead! They got a new guy for social media and the website, so there are some news. Moreover, they put the following message on top of their website. "Victims of their own success, our e-readers are temporarily out of stock on Bookeen.com. We invite you to find them on E. LECLERC by clicking here." So it seems they managed to stay alive this time!